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Riverway-Business-Services

I am the front office coordinator for a Houston based engineering firm.   My day to day tasks are to handle the phones, greet visitors, order catering, order supplies, set up conference room scheduling, pick up the mail, prepare any shipments that need to go out. I also take care of the coffee bar make sure it is stocked.  love the day to day interaction with people. It's a busy day/week at work. When I first started working here I have learned to adapt to a different culture and that was a bit challenging at first.  Adapting to workplace culture was not that difficult sure different personalities but it's how you interact and mesh.  The hardest part of my job is to make sure every deadline is met and how to take priority in those deadlines.  Everyone is important but it's a matter of prioritizing.  Time management is also important and how to ensure that all tasks are being done in a timely manner.  The best part of my job is working with wonderful people they are like family.

I applied for a billing position through this agency but I was called to interview for the same job for another company. My rep with Riverway didn't know I was offered the position by the employer but she still received credit. I was told in the interview the employer needed help with backlogged billing issues due to previously outsourcing their work which resulted in some unlawful billing practices. I was instructed to perform A/R which I asked if the coinsurace information was verified and accurate to ensure I could perform my job accurately (after witnessing them upcoding for reimbursent..literally asking for a 'billable diagnosis code' for a claim). I was fired and told I should have "asked a better way" according to Riverway. If you are pursuing credentials in your field be wiery of these positions with this agency..they obviously don't care about professionalism or unlawful billing practices.

For those who have left bad reviews in the past weeks have have clearly not meet the job standards. You must be agile and be able to take advice, feedback, most importantly, be coachable. The company does pay weekly and in some but no all days, over time is available and its truly worth it. If you make your math you can make 25, 30 dls an hour on your hourly combines with your commission by the hour. The campaign I was arranged with, provided all the technological components needed to perform the job. With that said, the job of a remote saes, customer service agent, etc, is worth it, I would highly recommend you go for the sales agent if possible. For those who complain, you must have not been able to take feed back, and how is that bad for you if it didn't make you feel good? Its a pretty good job.

I worked for them (Reliant) for a year. I started off with not being  good at sales but I picked up my sales to the point where I was In the top percent,  was asked to help out with others and do other projects but  still for let go for sales. You have to not only sale but be number one...number 2 and under isn't good enough.  After being let go I was told on Friday to come in as soon as I could. Got in a bad car accident that Monday after... so couldn't go but called and was told they'll  just call I'd something becomes available.  Was still denied unemployment because I didn't come on Monday. Even after explaining why and what I was told.

In my experience, Riverway has only the one client, NRG /Reliant. The agency is also biased towards Hispanics. On my assignment, I found Hispanics were paid $1 more per hour than I was. I also found that several of my Hispanic coworkers had FAILED their pre-employment testing but were given chances to take the tests until they passed. On the other hand, if I'd have failed (English speaking and non-Hispanic) I probably wouldn't have gotten past the first interview.

My assignment was abruptly ended -- and no, I'm not bitter. It was more than a year ago and I've moved on. My review is unbiased.

Like all agencies, you would get one assignment with them. After that, it's as if you do not exist.

Riverway Business Services is a great company. I really feel like my recruiter went above and beyond for me. She was really nice, friendly, and got to work fast whenever I had a question. I walked into the office one day after getting a call, and she had 3 potential job options. She walked me through them and fought for me. When I did receive a position, she was there to help guide me through anything, whether it was health insurance, paychecks, or questions in general. I loved the position I received. It was well paid and I had great bosses. I would definitely go with Riverway Business Services again.

Riverway is a small family company that operates due to one major client. They treat their contract workers a bit unfairly but the internal workers have a steady job. You get to learn a lot because you're handling multiple things at once. The VP makes every effort to sustain a fun and caring culture whenever she can. Every person in this organization is so busy that it is hard for her to cover trainings and development with the team. The managing partners are non-existent. You see them once a quarter and all you get  is a hello. The hardest part of the job is trying to have a work-life balance at first, but once you figure out a way, it get's easier.

I absolutely love working for Riverway Business Services. They are an outstanding Temp agency. Most agencies are just collecting resumes and have no intention of finding you a position. That is NOT the case with Riverway. They work hard for you and constantly keep in touch with you to know how you're doing on your assignment.

For business professionals that are unemployed, I highly recommend you check out Riverway. There is a strict interview and testing requirements to get signed up; however, it is well worth the effort.

The jobs generally don't pay that well; however, that's not completely Riverway's fault.

This company has been built on lies to future employees and current clients, constant micromanaging and expected to work after business hours and weekends. President and husband are work place bullies that will falsify documents and cover for each other when employees give push back. Absolutely no professional development or support.


after business hours and weekends apply here. Want to be micromanager

Riverway Business Services offers a dynamic and engaging work environment. The leadership team is approachable and responsive, and training prepares you well for your role. I’ve gained valuable experience in customer relations and sales through my position as an acquisition agent. The company provides good opportunities for growth and teamwork, and I appreciate how organized and professional the operations are. It’s a great place to learn, especially if you’re motivated and enjoy helping customers.

Top Job Titles	Average Salary
Recruiter 1 salary reported	$31.25 per hour
Administrative assistant 1 salary reported	$21.00 per hour
Customer service representative 1 salary reported	$10.50 per hour
Collection agent 13 salaries reported	$22.97 per hour
Call center representative 5 salaries reported	$17.40 per hour

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