truck driver

outside sales representative

inside sales representative

branch manager

forklift operator

Rugby Architectural Building Products

Rugby is an okay workplace if you don’t mind the fast-paced and chaotic atmosphere but can get very political in the work atmosphere between the supervisors and employees, and contentious between coworkers quickly. Regional manager likes to stroll by “randomly” and see what you are doing, then tells you how to do it better. If your coworkers don’t like you they will let it be known and not help you and then exclude you from conversations, ignore you, and purposely alienate you. The training in place is tremendously lacking, comprised of a bunch of handwritten notes by the Customer Service Supervisor, which doesn’t set you up to succeed at all, especially if you are new to the millwork industry. Training needs substantial improvement in order to give employees better chance to succeed in this role;  an extensive training program would help retain new hires in this role substantially, but Rugby sticks to their gun in training “trial by fire.” Customers can be a little complicated and often don’t even know what they need so you need to be ready to dig the information out of them, and they often still order the wrong material. The company seems to be aggressive in their terminations and I saw 6 employees let go within their first three months. Warehouse workers gossip a lot about both their coworkers and customers inside the Customer Service office when it is slow and have no oversight because their is no manager. If they assign you a Performance Improvement Plan it likely signals you are on their radar for termination.

I have been with them for nine months. I do the shuttle run from southern Oregon to Wilsonville and back. I love the position and route I do. It provides me with so much flexability in my schedule. It is a nice change from the 10 years of OTR I did. The people I work with are great. Anytime I have needed something they have always been there to help. As with all companies there is also negitive things. I am not a fan of having driver facing cameras and they don't maintain their trailers at all. They have to break for them to do anything to them. I have talked to the VP of the company as well as the regional manager about my concerns with this and so far I have not seen any changes. In the time I have been there I have only seen a trailer lubed once. Thats one trailer out of 12. Most trailers the landing gear is bone dry and hard to lower or lift. Most of their trailers are very old and are on their last legs. That is the only reason I gave them 3 stars. So all in all I would recommend them but be aware there are some faults.

The typical day at work includes a lot of forklift use and manual labor of pulling wood for orders. There is extensive math involved and a knowledge of the species of wood must be obtained sooner than later. There is a disconnect between the front office and the yard. The front office does not care to make anyone's job easier in the yard. There is a lack of support in the yard due to the constant downsizing of the company. It is enjoyable being able to have your own independent tasks for the day. You must be organized and able to work quickly to finish a days work. You will feel physically rewarded at the end of the day, but the work culture can sometimes bring everyone down. It is a great place to make a paycheck if you need one, but there is not much room for growth with the current circumstances. There is a lot of ups and down here, but overall it is not a bad place to work.

I have enjoyed my time working my way up through Rugby. Every level has had its pro and cons. In my 15+ years there has always been opportunity for growth both with Rugby and other companies in the industry. Rugby has kept pace in compensation. Rugby has a culture of you get what you put in. The outside sales jobs are best in the industry with no caps on what you can earn. They run very lean and don't have a ton of resources. If you are creative and excel at self training this is the company for you. if you need a manual and rely on a strong management structure I would gain the knowledge elsewhere and join once you have some experience. I have worked with them for 15+ years and have never seen a training manual at any level. 
The people you meet are second to none. Customers are all hardworking and love to have the reach of Americas leader in Architectural Building Supplies. 

Worked for a recently acquired company that Rugby purchased. Spent many many years developing business relationships with current customers only to have the big corporate number crunchers tell me I'm doing it wrong. What they don't understand is that to be a respected business in the northeast you need customers that trust you. Walking in and showing off your size and strength like you are the biggest kid on the playground only makes you look like an idiot. So when the sales numbers start dropping because of it Rugby places the blame on the people who've been making it work for many years. Maybe it's time to listen to your people. I will say wages and benefits were on par. Work atmosphere was decent. My only major issue was the "corporate" sales strategies and trying to explain to the higher ups how to realign the expectations.

What is the best part of working at the company?
Before they switched managers was a great place to work. They let each branch 
run as its own. Letting the manager and his team make decisions that worked in their market.  

What is the most stressful part about working at the company?
Upper management not taking time to know your market.

What is the work environment and culture like at the company?
Before they replaced our manager and regional manager. We had leadership and managers we could talk to. We were not micro managed and they both 
had outstanding skills to help us succeed.  Today we have neither.

What is a typical day like for you at the company?
Right know it is a mess no leadership.

The work environment was terrible no work professionalism or respect/trust from the operation manager and forklift workers the trucks were dirty and had major DOT issues  the manager would argue about getting the trucks fixed the operation manager was a very micromanaging person about everything related to work even being 5 mins late from lunch and expected for you to learn everything from little training STAY AWAY from this place it’s a joke you’re better off working as a rodeo clown lol

The work is as simple as can be, sometimes tough but never overwhelming. 

Management approved requests for time off and then never checked the schedule again, then expected you to come in on your days off that you requested in months in advance due to their poor planning.

I was told that I wasn't allowed to take a week off because I hadn't "earned the right" when I had the time saved up. 

Also, I was only making $15 an hour for CDL work, the same as one of the warehouse managers who had been there for over 2 decades.



Every day is different at least in my role, very fast-paced, day goes by very quickly.  Agility software is easy to learn as long as you have some excel experience.  Management cares about their people and take good care of them.  Olathe Millwork has a great culture and has a great mix of very experience employees that have a lot of tenure, and employees that are just starting out and eager to learn.  

Ive been working for Rugby for about 9 months. Left my last job as an OTR driver to come here and have no complaints at all. Management cares about their employees and if something comes up and I need to take a day off, they always work with me. I've never had a better manager in any other company I've worked for. Trucks and equipment are well maintained. If there's a problem, just let em know and they fix it. 

Top Job Titles	Average Salary
Truck driver 1 salary reported	$20.00 per hour
Outside sales representative 2 salaries reported	$107,500 per year
Inside sales representative 1 salary reported	$22.00 per hour
Branch manager 2 salaries reported	$112,500 per year
Forklift operator 5 salaries reported	$17.70 per hour

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