administrative assistant

associate professor

medical assistant

research assistant

internal medicine physician

SIU Medicine

This is a residency program so the teams are divided up which equates to 10 to 12 providers for 3 nurses. While not every provider is in clinic everyday, the phone calls, prior authorizations, medication refills are everyday. The workload is too much for the current staffing levels or what SIU considers “fully staffed”. In order to handle the current workload with the number of providers that we have assigned to each team it would require at minimum of two additional nurses each team. With Covid, vacations and just simply asking off can take a team down to one nurse for 10 providers. Extra staffing is needed desperately. Everyday work goes undone, calls back to patients aren’t done, prior authorizations for medications are taking 2-3 days to complete. 
Resident physicians call out constantly which causes chaos in the schedule, often resulting in patients being shuffled around. They are often seen by providers who are unfamiliar with them or their medical histories. It’s not good patient care.
Concerns go unheard by SIU in Springfield, nothing is every done to improve the work life of staff. Until Springfield makes changes to improve things, pay more in order to get more staff in the door and stop adding work to an all ready burned out skeleton crew, I would say move onto the next opportunity. 

Working at SIU School of Medicine has been an incredibly fulfilling experience. As a member of the Department of Internal Medicine, I feel fortunate to be part of a team that truly prioritizes patient care, education, and community engagement.

The culture at SIU is mission-driven. There is a strong emphasis on serving the healthcare needs of central and southern Illinois, especially underserved populations. That purpose adds meaning to the work we do every day — whether it’s caring for patients, mentoring learners, or leading outreach initiatives.

One of the things I value most is the collaborative environment. Faculty, staff, and trainees work together across specialties, and innovation is welcomed. I’ve been supported in developing new ideas, engaging in quality improvement, and growing as a clinician-educator.

There’s also genuine pride in the work we do, and it extends into the community. From school partnerships to wellness clinics, SIU’s presence is visible and impactful.

Overall, SIU SOM offers the rare opportunity to combine academic medicine with meaningful service and leadership. I’m proud to be part of a department that values excellence, equity, and the future of medicine.

I love working here. Truly. The primary downsides are: 1) they don't have great position specific training - it seems that experiences vary wildly depending on who ends up training you; and 2) how terrible the pay is. My position is entry level, so I wasn't expecting riches. But a year on and there's no option for a  raise, performance based or otherwise. Which means that, as time goes on, there is little incentive outside of my love of the job to keep going above and beyond. Will likely end up having to leave for better pay in a year or two, which really is a shame. If they just met the bare minimum of industry standard for pay, I (and so many others, I'm sure) would be willing to stay long term. Instead there's high turn over for most non-faculty positions because the pay is just so incredibly low, even compared to other state institutions. With how much time and money they waste training people, only to lose them once they're competent, they'd be far better off increasing pay and focusing on retaining employees. 

It is a family medicine residency program. A typical day consists of 3 nurses (when rarely fully staffed) for approximately ten physicians, NPs and PAs. For nursing staff, keeping up with all that is required between rooming patients, in office procedures, referrals, diagnostic tests requiring pre-certification, medication refills, several dozen patient calls daily, it's impossible to get it all done. Patient care suffers. Staff are leaving and no one is applying due to poor pay and no promise of raises. Three nurses for 10-12 providers is considered "fully staffed". 
The organization does not pay employees what they are worth and rarely give raises. When given a raise it's no more than 2% and that 2% doesn't even replace the increases in health insurance premiums let alone inflation. There are no retention or merit raises. 

What is the best part of working at the company?
The expertise of the Mentoring Staff & Faculty is fabulously communicated, & shared with Physician Fellows, Physician Residents, Medical Students, PA/NP Students on a moment to moment basis.

What is the most stressful part about working at the company?
Communicating to patients after receiving Dermatopathology reports containing news of advanced Melanoma diagnosis. 

What is the work environment and culture like at the company?
The work environment is an atmosphere of continuous learning about Family Medicine, a discipline requiring the Provider to know something about everything.

What is a typical day like for you at the company?
Enjoyably fast-paced days go by quickly, but are full of rewarding moments.

A typical day of work included running patients, phone calls from patients, calling in scripts, Taking care of Insurance needs, working front desk on a PRN basis. All this was for multiple Doctors and residents.
My career was enriched in the Psychology and medical areas, Increased my skills in multitasking, worked closely with Doctors to enrich the patient and Doctor relationship. Started research project with major drug Co./it was later cancled.
Management was helpful, great benefits.
My co -workers were Great to work with, still have relationships with many.
Hardest part of the job was the Volume of patient for one Nurse.
The most enjoyable part of the job was being able to make a difference in so many peoples lives.

My job is not in the clinical setting, so it is very relaxed and my managers are very accommodating in that they allow me to have a flex schedule and take time off whenever I need to. I have my own office and it is a very encouraging and non-stressful work environment. My managers are fabulous and are always working to try and figure out ways to bump my salary and offer title increases/promotions. Overall, the salary ranges at the school for most jobs could be better, but the benefits are even better than state government employees. It is a typical 37.5 hour work week and we get an entire paid week off at Christmas. Overall, I’d highly recommend working at SIU.

What is the best part of working at the company?
You get an hour lunch & going home is the best part.

What is the most stressful part about working at the company?
Entering the parking lot. Getting out of the car & walking to your department because you know its about to be some bs & the pay is not worth it. 

What is the work environment and culture like at the company?
Messy, draining, and unprofessional. 
People are quick to try and get you fired if you don't kiss their you know what.

What is a typical day like for you at the company?
Applying on indeed if im not helping patients. The job is easy itself but it can be tedious in certain departments you have to learn about 20 codes for appointment scheduling

What is the best part of working at the company?
I worked with some wonderful people. 

What is the most stressful part about working at the company?
Everything about working at SIU was stressful. My department was constantly short staffed. I was working 9-16 hours everyday and getting nowhere. Decisions that impacted the system as a whole were made by people who didn't understand the impact they would have. Training doesn't exist, so everyone starts at a disadvantage. 

What is the work environment and culture like at the company?
Toxic! Everyone is always one the defensive. 

What is a typical day like for you at the company?
I cried almost every morning on my drive to work towards the end of my year and a half there.

What is the best part of working at the company?
They are fair to travelers and are helpful if you are having trouble. 

What is the most stressful part about working at the company?
Sometimes if you get floated to a lot of different units it gets frustrating trying to find things and remember codes when your badge won’t work. 

What is the work environment and culture like at the company?
I love it at Carbondale Memorial, I would move down here and become staff if I didn’t have a house in western Illinois. 

What is a typical day like for you at the company?
Working as a team to take care of patients and get them back to themselves.

Top Job Titles	Average Salary
Administrative assistant 1 salary reported	$4,445 per month
Associate professor 9 salaries reported	$291,667 per year
Medical assistant 2 salaries reported	$23.27 per hour
Research assistant 1 salary reported	$15.75 per hour
Internal medicine physician 2 salaries reported	$202,125 per year

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