psychiatric nurse

therapist

outpatient therapist

administrative assistant

registered nurse

SUN Behavioral Houston

This hospital has the potential to be amazing but honestly management is holding it back. There's a culture of employee blaming instead of collaboration to fix problems. Directors are unhelpful, have bad attitudes and generally are not supportive. They have no real conflict resolution skills and desperately need leadership training to show how effective communication could improve things. Top executive leadership are passionate about patient care and the quality of treatment but directors are too busy fighting amongst each other, and two of the most crucial departments in the hospital have very toxic work environments. If the CEO had a better team of directors who could practice the professionalism they expect from others the hospital would improve significantly. Their director of clinical services and director of admissions are the most unprofessional, toxic bosses I've ever worked for in my professional career. Passive aggression, tendency for retaliation, horrible communication and lack of conflict resolution skills are just a few issues in hospital management. 

What is the best part of working at the company?
The outpatient team was the best part of the job. The staff was welcoming and exclusion. On a daily basis, I observed the staff doing the best they could with what they had. 

What is the most stressful part about working at the company?
There were so many bad aspects about the role when I worked there (August - October 2025). The benefits are not competitive (pay and PTO). The workload was unrealistic. The outpatient director was supportive but the Sun Behavioral leadership above her was not. There weren't any policies in place to protect staff safety. Success measures were unrealistic. This is not a sustainable role for any therapist/social worker. 

What is the work environment and culture like at the company?
There was some weird relationship between inpatient and outpatient depsite both programs supporting the same clients. The culture was not healthy. 

What is a typical day like for you at the company?
Ran 4 therapy groups daily with adolescents, provided individual and family sessions on a daily basis, treatment plan meetings 1x week. Ongoing crisis. The workload was not sustainable.

It is too big an operation and has an opportunity to do very important work for it to be such a shoddy environment. The “mental health techs” need much better training, they often escalate a problem instead of de-escalate. Nurses are overwhelmed, (what’s new there?) and the fact that some masters’ level therapists are licensed is a head scratcher. To cut them a small break, though, sometimes they need two therapists for the day. Cafeteria food is passable, esp. for $3.00.  And, they don’t train new workers about “the system” long enough.  Trial by fire!
Pay is decent and so are benefits. Most of the physicians are good enough, a couple really good. One old, old M.D. just needs to move on. Some doctors really do believe they’re god.
And they were still using paper charts when I was there. Come on, folks! 2019! As with any psych hospital, time goes quick once you’re there. I do believe, though, some of the patients are not being served because they have had groups with 20+ participants in them. A mob, not a group. As to working there, how bad you need a job?

What is the best part of working at the company?
Pay was good and I liked my schedule 

What is the most stressful part about working at the company?
Every day. Uncoordinated management with inability to communicate. Lacks proper leadership and screening of staff. Poor care with many return clients. Inefficient in programming for patients. Terrible atmosphere with zero support to staffing needs.

What is the work environment and culture like at the company?
Uncoordinated chaos daily. No communication for changes. No support for staff. Dangerous with patient physical attacks toward staff.

What is a typical day like for you at the company?
Struggling for staffing coverage. Assess patients/medication administration. Struggle to find working equipment. 2-10 discharges. Admissions can be many as well the same day. Struggle to get food for patients from the kitchen. Deal with multiple patients (up to 27) with various mental health needs. Patients can be erratic, verbally, and physically abusive.

If you are humble, patient, and amiable, this is the place for you. The staff is generally quite skilled and knowledgeable and don't mind not renewing contacts with travel nurses who aren't. There's an general camaraderie where nurses are giving hands on training just like CNAs and other MHT. Those few nurses who won't help and who leave you struggling, will be wondering why they haven't heard back from the staffing agency about a renewal contract. 

You can make a decent amount of overtime without pressure or punishment. The paid time off mounts at an alarming rate with overtime. Two weeks vacation in less than a year... Ah but on certain floors you earn it .

In order to be fair, i must admit it is rather cliquish. Generally the way in is a bright personality and a willingness to work, to lean, and to go above and beyond what is required.

Since my time there Ive seen great leaders fired for no explanation, awful employees promoted and a wide range of violations that would cost you your license. The turnover rate at this facility is the highest Ive seen in my 20 years in this field. There philosophy is to overstaff with PRN but use them very sparingly. It almost seems as though the PRN's are only hired to fill when the full time staff has become fed up and decided to move on. There weekly decisions made that affect everyone but never any interaction with the front line staff. Daffy Duck could do a better job of running this hospital. You will be over worked and under paid and their managerial style is based in fear and manipulation. You can count on one hand the number of people who are actually happy to work at this hospital and most that are happy  work on the administrative hallway and do nothing more than sit in their offices, gossip and watch cameras all day. AVOID AT ALL COST!

What is the best part of working at the company?
The patients of course ! But the clinical team was great and very helpful as well as the recreational therapist who was very caring and patient with the patients and was able to really get everyone together for the activities. The program was very well run with compassion 

What is the most stressful part about working at the company?
Suicidal Tendencies or threats occur, which is always a major concern and requires the most serious response from the staff due to an obligation to keep the community safe and healthy.

What is the work environment and culture like at the company?
Professional and comfortable for the team to work together on the cases 

What is a typical day like for you at the company?
Groups, individual therapy, switching to recreational therapy and documentation of the symptoms of depression or anxiety, or other psychiatric issues that are associated with the patient’s condition

Starting 2019, SUN has been putting a lot of time into their employees . Keeping up with communication giving advances in lead tech positions and advances for nurses. The current CNO is very supportive and professional. I’ve been at SUN going on 3 years. My reason is different from many of my other co workers, but I will say many of the workers including nurses work together on the Unit. The only time you’ll see someone being singled out is if they are out of compliance with dress code or a complaint was sent to the CNO. They try really hard not to micro manage. They could do better on keeping the units clean in HOUSEKEEPING. Sun is an amazing place to work, I love the patients and my colleagues. Keep making a difference SUN!!!

I would never recommend anyone to work for this company EVER!!!!!  Upper management is clueless.   There is a lot of favoritism and backbiting in this place.  If you have stable job, this is not the place for you. You will be cursed forever if you join this company.  Upper management is so quick to write people up for no apparent reason.  I learned that you have to make sure you leave a paper trail when talking to these idiots, otherwise its your word against theirs and trust me they are going to lie their way to the top.  This company will not last long with the amount of  unprofessionalism and stupidity they have.   This place has absolutely no work-life balance, they expect you to live and breathe SUN.  I understand that they have no life at home but don't expect for everyone else to be miserable.  STAY AWAY!!!!!!!

Not a feedback oriented place, unless you mess up. Suppose to be multidisciplinary team but good luck getting nurses to do anything. Culture is blah and forget about work/life balance you will work long hours and feel drained most days. Some of the techs... and nurses... are poorly trained. We seem to always be short staffed and don't receive much additional support. I don't recall having a lunch where I wasn't eating at my desk working...unless I was planning on being there late. I was really living for the weekends and dreading the work week. 

Top Job Titles	Average Salary
Psychiatric nurse 2 salaries reported	$45.00 per hour
Therapist 4 salaries reported	$40.63 per hour
Outpatient therapist 3 salaries reported	$35.00 per hour
Administrative assistant 5 salaries reported	$21.80 per hour
Registered nurse 2 salaries reported	$44.00 per hour

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