mental health technician

therapist

outpatient therapist

mental health therapist

residential staff

SummitView Child and Family Services, Inc.

I greatly appreciated my time at Summitview. From the beginning of my journey with Summitview I received nothing but amazing support.  They worked with me as I finished my maternity leave and gave me months to prepare to start, to the overwhelming support when I had to make the difficult decision of moving on to a new career chapter. 

This work is incredibly meaningful and impactful to not only the clients that are served but the people who show up to work with this population daily. I grew not only professionally but personally. I have gained a great deal of clinical skills from this opportunity that is very unique to being a residential therapist. It is a challenging job due to the nature of the clients being served, but those challenges also bring huge rewards. With the difficulty of the job itself and working with high risk youth it was important for me to feel supported, and I did. I always felt that I could voice my concerns for my clients, myself and my coworkers. I always felt heard and  supported. 
My supervisor was incredibly helpful, understanding and flexible. I was able to grow as a clinician while also being a mom to a little one. I always felt that me and my family's wellbeing was important to others at Summitview. I was able to make appointments for me or my child. Work remote if needed. I experienced no micro-management. I was treated as a professional, and was trusted to do what I needed to do while also taking care of me and my family when needed. 
I always felt that there was a lot of grace provided by leadership. I feel that the leadership team understands the complexities of the different positions and the challenges that come with each position. I always felt that there was help when I needed it, and I was never fearful to make a mistake because I new I had a great team to help me through struggles. 

From what I experienced at Summitview the mission and values of this organization is truly upheld. I have seen first hand this company take the difficult road to support a child and family when an easier option was available. The care is for the clients and Summitview is client centered. 

Summitview has a mission that I strongly align with and it feels good to be a part of the team.  The agency helps youth, adults and families improve their mental health and learn skills to manage life more effectively.  I work for the youth program in the school and have worked here for over four years now.  I mainly work in the office but at times I have also worked directly in the youth residences and in the school helping out as a front line staff.  
The work can be stressful sometimes due to the nature of helping those with mental illness, however it is by far more rewarding for me than stressful. Seeing clients grow and overcome their challenges is a really great feeling. It's especially amazing when you have a past client come back or call you to tell you how much their time at Summitview has changed their life. 
The team of people I work with are amazing and I feel really supported by them.  I have never worked at place where I feel so appreciated by my supervisor and other management. The CEO has an open door policy and is always available to talk to.  Additionally the CEO and CFO invite everyone to schedule "Coffee and Chats" with them to discuss how things are going, and listen to your ideas and how things can be improved upon.  This is something that doesn't happen at most agencies of this size and something I like knowing is an option for my voice being heard. 
In the past four years of working here, I have had bonuses, and pay increases of very generous amounts.  I am grateful for the effort the agency puts into increasing benefits and pay.  The agency also gives a lot of paid holidays and a nice amount of accrued vacation hours.  Far more than any other company I have worked for. For those staff working directly with the residential clients they are paid double time for their work on holidays.  
This type of work is not for everyone but if you are an empathetic person with a desire to help people with trauma and other mental illness, are reliable and can work well as a member of a team, this might be a great job for you. 

Based on my experiences working with this agency, it is easy to identify where the genuine professional support comes from, and where it does not.  Leadership styles among the upper management rely on fear mongering and lack of awareness about how their styles of leadership are detrimental to the overall success of the agency.  I had utilized HR for formal reporting, and there was zero follow through.  I had support from my immediate supervisor, but the support and follow through ended there.  The meetings that were utilized for discussions and open forums to share your thoughts and ideas were used to pacify the professionals they hired, but never taken seriously or treated as valued suggestions.  The proof is in the pudding where policy changes have not been made, nor have they improved the training.  Furthermore, you will absolutely be targeted if you point out areas needing improvement. 

Your direct staff colleagues are hard working and have the hearts of true helpers.  The clients keep the job tolerable, and the focus should remain on their services.  However, the employers role is to also provide a positive work environment and culture.

In my experience, I would suggest more time and money be spent on independent consultants to conduct thorough interviews and surveys over a period of time, while also providing leadership training.  (Such as Arbinger).  If you want change, it starts at the top.

My advice would be to keep your head down and only focus on the people who are being serviced , watch what you say and watch who you say it around if it’s not work related I would advise not speaking to anyone because you really can’t trust some of the shady people you work with , power trips from upper Management is consistent ,there is a heavy presence of letting you know who is In charge , and speaking to you as if you’re less than , I was treated as disposable and I was utterly disgusted, the population we service will keep you motivated to come to work , especially when you’re constantly threatened to be fired ,I didn’t feel like I was apart of a team and i didn’t feel like any of my suggestions mattered , forget about being coached or properly mentored ,if you do anything incorrectly you can expect a passive aggressive email or posts telling people how to not make the same mistake you did , this could be a great place if they started fresh with all new management, I’m glad none of the people I referred here followed through with their application ,I bragged on this place ,only to turn around be  treated poorly , they’re loosing good staff because of their egos and they don’t seem to care to get to the bottom of why people either quit or get fired and literally excel at another place of employment , they have a lot of work to do because clearly there is a consistent identified problem with this particular work setting 

Working involved both positive and negative attributes. I loved my coworkers and they were the reason I stayed with the company as long as I did as they were very supportive while working with a tough population. All of my coworkers were there for the right reasons and genuinely wanted to help the kids. I also appreciated the pay at the time (but I now know I was worth more) and they were very flexible with my schedule.
The downside was the job culture and management. There were many issues that involved unhappy employees in various positions that were never addressed and remedied. People kept quitting in droves but never once did management really look at the problem and ask themselves why. They never consulted with the remaining staff to obtain input about what they could possibly be doing wrong. A lot of nepotism to the degree that there were people employed simply because they were family members or close friends with those in management, never mind if they actually had the proper experience or education. I know I did great work there but even though I gave 110% and did extremely tough work with the kids I didn't feel supported by the people running the show. Asking for feedback from all levels is imperative.

Working with summitview was a lot of fun. I loved going to work and seeing how positive all the employers were. A typical day at work would of been keeping my eye on children as they went to school, had break time, and  lunch. We would even go on outings. I would have to make sure all the children were safe at all times. Sometimes that would mean sit with them and join in on their conversations. I learned a lot working with Summitview, mostly working with the children. the management team was a thrill working with. They were always there for us when we had any questions. Summitview had a good workplace culture. No one was ever judged for being different. They onered the child and workers as one. The hardest part of the job was commuting to and from work for me, and not being able to help all the children. Seeing a child in need is hard enough, not being able to give them what is needed is even harder. The most enjoyable part of the job was the children. I loved seeing them laugh and learn. Every child had their own unique talent. Also, watching a child grow into something they never thought they could be is amazing. 

If you are considering a career in human services and desire a strong foundational experience working with at-risk youth, Summitview is an excellent place to begin. Working as part of a skilled and committed team, you will be given opportunities to make a positive impact in the lives of the youth Summitview serves. While challenging, working with this population will expand one's skill set dramatically, and the rewards and experience that arise from this job role will pay personal and career dividends for many years to come. The several years I spent working at Summitview were among the most valuable of my career in health and human services, and I am happy to recommend Summitview Child and Family Services, Inc.

Where do I start
No communication. I was actually written up for something one supervisor told me by another supervisor. 
Very little chance for advancement. 
No support from supervisors 
I was there to be a tackling dummy, nothing more. Input from staff about any client was a joke. 
There was a staff there that actually locked clients In a closet and was not fired !! Was promoted. Having a intimate with his direct supervisor. They tried to cover that up by "switching supervisors" to cover their themselves 
Staff were humiliated in meetings because a staff did not write a incident report to their liking. 
Training was terrible. I saw many staff not even make it past 1 month.
They say the treat their staff good. That's a big fat lie
And to end, even the unemployment department in El Dorado county tells people not to work there.

Summitview serves the most challenging clients in our community; the ones that need our services the most. This company is constantly improving and has experienced remarkable growth in the last 5 years. There is a clear path for advancement as long as you work hard and communicate well with your supervisors. The nature of the work can be extreme at times but very worth every bit of effort put into the work. Summitview provides great opportunities to build positive lasting relationships with clients and other employees.

I have to say my experience at Summitview has been rough. In your training, they do warn you about having to restrain youth time to time, but there was weeks I was doing it on an daily basis with very little support. The upper management really will treat staff that have been there for several years as if they are replaceable. For the amount of stress and physical pain I have encountered from this job, the pay does not add up. I would highly recommend not working here unless you like dealing with dangerous crisis situations without much support. You will have to work 10 hour shifts with no break as well.

Top Job Titles	Average Salary
Mental health technician 7 salaries reported	$21.21 per hour
Therapist 1 salary reported	$87,000 per year
Outpatient therapist 1 salary reported	$35.58 per hour
Mental health therapist 5 salaries reported	$87,000 per year
Residential staff 3 salaries reported	$19.50 per hour

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