account executive

senior account executive

account manager

senior operations manager

executive assistant

The Knot Worldwide

I'm not usually someone who writes reviews, but TKWW deserves it!

FINALLY, a company that actually cares about their employees!! TKWW offers unlimited PTO and has an amazing staff. You can tell that the hiring managers actually take the time to find quality candidates that will fit with the company's culture and WANT to work there. Zero toxicity at The Knot. 

The managers and team leads genuinely care about your well being and will work with you if a problem arises. Not to mention there is extensive training before you have to interact with live customers (I believe it was about 2 months) so you're not just thrown into the deep end with no idea what you're doing. 

Working remotely, it is easy to feel isolated. However, you will not feel that at TKWW. Even working remotely, you know that there are people there to help and it is easy to chat or hop in a google meet with your co-workers to feel like you're "in the office".

Overall, I could not recommend TKWW enough. If you get the chance to interview- put your best foot forward and really get to know the company's culture before going in. 

It’s such a great place to work... most of the time. Working in the billing department, the job title it self is stressful. During the interview process they set the expectations so it’s not a huge shock when you begin to work, from my experience. I like that the goals Are obtainable. They give us recognition and bonuses for going above and beyond. What is a little frustrating is that there are simple changes that can be made to make things more efficient.. suggestions often get pushed aside. 

What is the best part of working at the company?
The community and culture, and feeling the most supported I ever have in a job. And unlimited pto

What is the most stressful part about working at the company?
Sometimes dealing with angry upset customers 

What is the work environment and culture like at the company?
supportive, engaging, interactive and fun, great sense of community 

What is a typical day like for you at the company?
Mixture of chat or phone calls and answering emails. Very low stress

I was so excited to be hired by this company, but after just the 1st week, of little sceptical about training. It seemed very sporadic, confusing and unorganised. There was no where to reference answers we had to give from users who emailed in. We were expected to know after the one time it was answered, even though there are different platforms and answers very because of that. Even the tech person on our team had suggested a reference database be created. 

When I started there, I loved my job, and honestly, until they put a meeting on my calendar to tell me that my services were no longer needed due to company restructuring only 6 months after hiring me, I still loved it. The money wasn't very good, but I was generally happy, learning, and enjoyed my manager and teammates. 

Management makes monthly process changes that cause confusion for the team and has limited assistance that billing can provide to vendors.
Team Leads need better training/knowledge. Followup by Management/Leads is often delayed or nonexistent.
Pay and Titles within the Team are not fairly based on seniority/skill set.
HIGH TURNOVER!!!!


The knot worldwide does have a work life balance. unlimited PTO. 
my expirience with them was not well. There is a lack of management, communication, answers. 
I did not get productive training. most of it was learned on my own. hardest part of the job is not being able to have the support from higher ups to succeed and grow. When questions where asked we were dismissed and not told how to fix it. managers did not want to step in and help.

Before the merge of The Knot and WeddingWire, I worked at The Knot.  That was a great job with great people.  Only prob among the salesforce was that there was obvious favoritism towards a few.  After, the merge, it was chaos, which is to be expected, but a a cray level.   Management changed and was all driven by the bottom line w/unrealistic goals. Saving grace is that generally the reps are a tight, close team.

The TKWW that I joined is sadly not the one that I left.  Unfortunately, they relied heavily on their in person culture and struggled to pivot to WFH.  It would have been understandable, but unfortunately they brought it some downright terrible leadership who backstabbed good employees who were there prior to them and understood the nuances the company faced.

I left a financially lucrative career to start over at The Knot Worldwide. Everything from recruiting, to onboarding, to employee engagement is spot on at TKWW. I believe the pay is fair for the skills required to do the jobs and the company culture is unmatched. 

Top Job Titles	Average Salary
Account executive 69 salaries reported	$49,072 per year
Senior account executive 19 salaries reported	$55,658 per year
Account manager 2 salaries reported	$72,049 per year
Senior operations manager 4 salaries reported	$108,623 per year
Executive assistant 4 salaries reported	$120,381 per year

Working at The Knot Worldwide: Company Overview and Reviews

The Knot Worldwide

The Knot Worldwide Ratings

Popular jobs at The Knot Worldwide

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected