psychotherapist

intake coordinator

dietitian

case manager

psychologist

The-Palmer-Institute

Bascom Palmer has potential as a work place. The location is not great, the downtown area is difficult to get to for anyone living outside the main city. In addition, salaries offered by the University are generally lower than you could find elsewhere, and the system feels bureaucratic. It feels designed to keep everyone exactly where they are. Personally, I had a supervisor who was not generally respectful of work-life balance and who changed long term goals constantly, knowingly had me do experiments that were destined to be pointless, and did not listen to my advice on how to fix experimental designs (it almost always turned out that I was right about whatever wasn't working) - resulting in me wasting a lot of time on the job and losing a lot of vacation hours. But this is probably not always the case. 

The good news is that there are a lot of smart and dedicated research associates here, and there are probably many labs where associates are happy. Do your research (so to speak) on whatever lab you want to join and be clear about your rights as an employee.

Everyone always has spoken on how it is a great place to work but the reality is that it is not a great place to work.  This place is a disaster.
HR covers allot of to cover the Manager and not the employee.
*Management of the whole place is a true disappointment to the University of Miami.  Management hides behind their desk all day and only come out when there is a big visit appearing but other than that they do not care at all for their employees.
extremely low Moral and 0 Motivation to the employees.
True Disappointment.
Very high turnaround in all departments because there is no room for advancement, no recognition to employees and all you have is a bunch or wannabees with titles just trying to intimidate people and these are the same people just walking around earning a salary and without doing nothing all day.
Bullying from Management  to all employees especially minority staff.

Unfortunately This little part of UM is terrible to work at. The management is a shame, they constantly bullied  their employees, and try to intimidate them. They over work this department in comparison with the same department in UM. The have 6 patients Access per floor to take care of clinics with 200 patients or more per floor. There is no chance to grow or improve on less you are related with management (meaning family or personal friend). I feel really bad try to explain to patients that they have too wait 3-4 hours to be seen in a place where so many people is in need of care. They don’t care about their employees neither their patients. At the beginning of the COVID pandemic we were not allow to used mask because it will give bad impression to the public ( this is how management take decisions here)  I am sorry I have to give 1 star because it should be zero star. 

A good place to work with good benefits, but unfortunately the Manager is very abusive, unprofessional, illiterate and make a very hostile work environment. All the employees are way stressed out. Some of the patients have noticed the rude way that she talks to employees. HR should really start looking into it, why so many good employess have left the company. The HR team assign to Gardens buys all the stories that Manager tells her and if anything get reports she will know. Bascom Palmer ranks number one nationwide, it is a shame that this how they treat their employees especially the Patient Access Department. Be prepare to apologize all day for the long wait, estimate time for waiting is 5 to 7 hours.


There is no leadership. Management is the quite possibly the worst. Management is an immense factor in the productivity of the work place. Don't get this wrong, the majority of the physicians are amazing to worth with, only a handful are unpleasant. 

Most of these reviews are misleading. I would not recommend anyone work at Bascom unless you are applying for a positiom in faculty. Management does nothing about the negative feedback. It is also a rare event to see them. 

Good luck to the staff.

It’s not just a couple of employees who are unhappy here, it’s about 98% who are unhappy, overworked, UNAPPRECIATED,AND BURNED OUT.  Ranges from front desk, techs, administrative employees, and photo department. 
Management DOES NOT CARE and  the chief of clinics does not care (she only care about her self). Request to have a sit down and express our concerns have been ignored or just land in deaf ears.They are losing staff (and will continue to lose staff) and it still doesn’t hit that things need to change. 

Pay is decent and they have great benefits but the severe toxicity of this place completely ruins what ever good this place has. 

It’s the same in Plantation, Miami, and Palm Beach. 


What is the best part of working at the company?
Excellent manager and head of operations, with a great sense of team and humanism

What is the most stressful part about working at the company?
The most stressful thing is working with so many different specialists and from different specialties.

What is the work environment and culture like at the company?
The atmosphere and work culture is very pleasant

What is a typical day like for you at the company?
From early on it is indicated which team will work that day with each specialist and they begin to call patients and perform all the tests indicated by the specialist

Huddle conducted in the morning to help an efficient flow. All staff work together as a pool to minimize wait time. We provide a safe environment for thepatients. Physicians conduct all the necessary tests in order to provide quality care to the patients. One challenge that presents on occasion is the referral for patients to be seen in very specialized hospital base clinic. The best part is when patients are checking out and leave us with a smile, thinking the entire staff for a great experience.

Working at Bascom Palmer was always very fulfilling, learning is unavoidable while working there as medicine changes on a daily basis. The employees are all amazing people after thirty years they are still my family. The most difficult thing was when we heard a patient had passed away. The worst day was after 30 long years of service I was laid off along with 800 other employee's.  Good memories of great friends, celebrations of being number one eye institute in the nation year after year.

What is the best part of working at the company?
Great benefits , fabulous learning experience, opportunities to advance and to study, wonderful team.work


What is the most stressful part about working at the company?
Not reaching  up to the high  standards of the companny

What is the work environment and culture like at the company?
Very friendly coworkers and teamwork experience

What is a typical day like for you at the company?
Normal working day when dealing with patients.

Top Job Titles	Average Salary
Psychotherapist 2 salaries reported	$97,500 per year
Intake coordinator 1 salary reported	$87,500 per year
Dietitian 1 salary reported	$100,000 per year
Case manager 2 salaries reported	$67,500 per year
Psychologist 1 salary reported	$215,000 per year

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