food service worker

kitchen worker

food service director

site administrator

food service supervisor

Tkc-Holdings

My position at TKC was to resolve complaints and issues credits.  The work load is very heavy, in my opinion too heavy for only 1 person to be assigned to. There’s a lot of pressure from management, the facilities and “customers“ to have these complaints and credits resolved within a matter of a few days sometimes hours. Keep in mind you are responsible for 29 facilities on a daily bases by yourself which equals to over 1,000 “customers”.That is JUST the “customers” Now imagine all the complaints, phone calls from facilities and “customers”, emails, credits, faxes, you will receive and documents you have to scan. In between this you are being asked to do side task such as scanning documents, placing phone calls, sending out mass. emails, doing research in the warehouse subject to whichever cold or hold temperature and much more. Research is also a very daunting task you will be required to spend at least half of your shift sometimes a full day in the warehouse searching through quiet a lot of heavy boxes and thousands of receipts in the file cabinets looking to find a receipt for several “customers” requesting a refund, all while the work load continues to get heavier and heavier. At the begging of each month you have to “cycle” the old receipts into boxes and lable them which takes a very long time and is exhausting and put the new receipts into the warehouse from the office. Also you will be required to work a lot of Mandatory overtime (Including weekends) as a result work/life balance becomes difficult to maintain.  TKC is not a bad company to work for however I would advise to steer clear of this position unless you enjoy working under immense amount of pressure constantly being stressed out and burnt out from the work load.

A typical day of work entails going in; getting interrupted by three people before you can even clock in. A very limited amount of time to get tasks started and coordinated in order to serve over 600 people while you 'supervise' a crew of temper mental, unmotivated, goofballs that are the reasonably 'good behavior' individuals. Half of which try to make off with everything they can get their hands on that's considered 'valuable' or 'passable.' It's fast paced and you have to keep your eyes open and very aware of whats going on while making sure 6 different diets are provided for, then taking temperatures when you can while simultaneously preventing cross contamination, making sure you DON'T run out of food and filling out paperwork that you're trying to keep clean. There's deep cleaning, getting your inmate 'coworkers' to clean as they go, ALWAYS a kitchen worker that doesn't show up or is held back by a Correctional officer or because of constant clearances; then there is the added unscrupulous requests by offenders to leave the kitchen claiming they'll be right back. It can be a wonderful, GREAT paying job if you have certifiable clearance and you're used to bossing people around RESPECTFULLY, which is a very fine, tricky, line WHILE keeping track of eight things including pan counts. If you get through the mountain of training, clearance and mini meetings without falling behind and come to know three to six different logins then this might be the job for you! Trinity staff is usually very helpful 3 out of 5 of the days you aren't on your own. The most rewarding aspect of the job is the fact that you aren't actually incarcerated so the air is much fresher than the onion smell you'll be stuck with EVERY single shift. Disclaimer: Not for claustrophobic people.

I worked at this location and i must say honestly i thought i was coming into a great opportunity to better myself and the company.i worked hard everyday to move at a fast speed.Coming from loosing everything due to the expenses of a immediate death of a child i was very dedicated to better myself and others in the mist, but coming to this location i was bullied everyday from the employees. i had no car but saved and purchased one to be more reliable for  work. I even went the extra mile to make things better for as a team effort, staying over to help other employees or even if it didn't require staying over regardless of how badly other employees treated me i still helped when needed as as a team is required. my first week i was working 7am till 11pm. Then it seemed like when i started going to management about the bullying within the company and head people started coming out they tried to hurry up and get me out of there by saying i was 3 minutes late even though i called in to a manager and provided them with the information of an accident due rainy weather conditions. they told me that they wanted to keep me there but due to it still being my 90 days probation they had to let me go. I really feel like this was an excuse due to me coming in and some of the favoritism towards the employees that was the cause of some of the bullying and leading of the others. i realized i was so stressed at this job with lack of sleep unhappy to come to work and had too much drama and work when i have non at home!

Simply put, this company will take advantage of you and then spit you out. I worked with TKC Holding aka Trinity Food Services and left after watching management consistently fail to properly schedule employees. While being employed with the company for a short 6 months. I was never given a paid holiday off, forced to work during the devastating Ranch and Mendocino Complex fires-Never paid any type of emergency overtime, hazard pay and threatened with being fired for not showing up even though the Correctional Facility was just 3 miles from the fire. There were also several times when I recorded my time card being manipulated by management because they didn't want to pay the overtime for hours worked after hours. The corporation has a contract with the private facility so basically your just a body and they hold no value to your hard work of reliability. When I left, I was paid my PTO and last paycheck via a Global Cash Card

The wage doesn't match the work load and hazardous work environment and that's before being thrown in the mix with the attitudes of correctional officers, there's no sense of team as staff members. The company was more focused on saving price points VS sanitation practices and safety of the employees.
If your want a mid level wages for a highly stressful position that could possibly make you a target for an inmate after work or later down the road, look no further.

The facility in Los Lunas is awful! The dishwashing station was a serious health hazard, the dish machine would only run cold water. The system that delivers detergent and the sanitizer for the rinse cycle were both inoperable. The stainless steel sinks around the dishwasher have jagged sharp edges that I cut myself on a few times and after reporting it to management more than a few times, nothing was ever done about it. The stoves in the kitchen do not work at all! The correctional officers are supposed to be in the kitchen with a staff member during meal prep and serving and out of the 4 months I worked there not one correctional officer came into the kitchen during those times. Correctional officers are rude and treat you as if you’re one of the inmates. The pay for this job is poor, very poor! Inmates constantly try to steal food, if you call them out they will report you and will lie through there teeth about how you are targeting them and treating them unfairly. This is a rotten company and a seriously awful facility to work in. You’ll make more money working at a fast food restaurant than for this company! I went above and beyond as an employee here and there is zero chance for advancement, and they treat you like a criminal! 

Having all level of employees strive to gain a positive work / life balance is very important to your overall health, safety and happiness. At TKC they fight to gain and keep that attitude. TKC offers great perks, benefits and extras to help their employees find their way and maintain their employment journey. We have a healthy benefit plan and our medical plan offers additional discounts for a variety of things. We have a point program which allows us to reward ourselves as the company reward us not only for years of service, a job well done, safety, referrals but also to learn and stay informed about health issues. TKC has multiple locations and job opportunities. You can transfer, get promoted or just switch and learn something new and different. Although each warehouse or work environment is different, you can see TKC cares about their employees because of the list of long term employees current still working here at TKC as well as the many who have left the company but would like to come back. At TKC it is about taking pride in what you do, hoping that management, on all levels, believe in you while you walk the walk and believe in the vision. Although no job or company is perfect, TKC Holdings is a good company to work for.

This is the worst company that anyone could possibly work for. You have to fight tooth and nail to get your money from them. No advanancement, No time an half, your are forced to use your pto if you want your money. This company lies to your face and will cut your throat soon as it gets a chance. I would never recommend this company to anyone.  They are not a trust worthy company. During the holidays the bosses cut your hours back to get their bonuses which is about $4500.00 in their pocket. They send you a lousy $5.00 walmart gift card and thats it. This company is not worth the stress, pain, or effort. Bypass this company and find a real and better job.
Management has their favorites and will let them come and go as they please and still pay them for their full time even if they come in late.You're not able to work any over time unless they need you, but heaven forbide if you work any over time on your own to get your job  finished. High and low manangement is as stupid as a groundhog in a grapefruit. Please be smart a find a better job than this one.

Work-life balance
Work-life balance at TKC Holdings is terrible.  It's what drove me away from the job.  If you're a "green shirt," don't be surprised when you're working 70+ hours a week on a salary.

Pay & benefits
My pay and benefits at TKC Holdings are inadequate.  $39,000 ÷ 52 = $750/wk.  $750/wk ÷ 70 hours/week = $10.71/hr.  Benefits were middle-of-the-road.

Overall
Former AFSD at a prison.  During my orientation, one of the inmates passed by when I was on the yard and said, "Don't do it."  I should have listened to him.  The inmates are the least of your worries in this position.  A few of your inmate workers will try to steal food from the kitchen from time to time, but most of them show up and work hard, without incident.  You will be worked until you burn out, though.  70+ hour weeks are common as a manager on a salary, and the company WILL take advantage of you in that regard.  Understaffing is always an issue, and is usually brushed off as not being "all that important."  Because of that, you will be expected to cover 3 different jobs at once, and fall behind with office responsibilities.

The pay starts at 11. Every year in Jan you a review and a "raise". It's percentaged and about a quarter, depends really how hight they go. Anout 3 percent is the highest. People there for 5 years are barely at $12 an hour. When the company was bought by investment people we were told they were going to raise starting pay. They however had to figure out what to do with the rest of us. So, a year later, nothing has been done. They do not want to raise starting two dollars because they do not want to raise everyone who has worked there for years the $2 as well. 
We are replaceable. We go through so many people in a couple weeks. Whats the point to learn new names anymore? 
Pto is nice. But if you call in, not only do you get a point, they take from pto. Points fall off the day you call in, a year later. Get over 7 they stay... 8/9 wrote up, walked out, fired. 1 minute late. Point. Leave early unscheduled for sickness. Point. Have no PTO but need to see a doc or have an appt? Call in, take a point. That is what we are told to do.

Please trust me when I say don't work here they don't care about their employees at all they could careless I was there every single day we stayed under staffed broken promises this company is full of lies trust me I have never ever been so disrespected in my entire life this company had the nerve to fire me because of another staff member supposedly mind you my job is to watch over the inmates not staff they asked if we were friends I said yes I came to like her I knew her because of this job maybe 3 months if that so that's the whole reason I lost my job because they failed please trust me when I say don't work for this company the pay is a joke your life is in constant danger which they don't care and let's not start with the COs that work in the prison they don't want you there in the first place because their pay got cut when this company came in and all they do is get on the computer and stay on the internet all day long don't even give this company a chance if you do you will truly regret it

Top Job Titles	Average Salary
Food service worker 1 salary reported	$18.35 per hour
Kitchen worker 61 salaries reported	$13.92 per hour
Food service director 5 salaries reported	$56,000 per year
Site administrator 10 salaries reported	$21.65 per hour
Food service supervisor 1 salary reported	$18.00 per hour

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