software engineer

senior software engineer

customer success manager

business development executive

product designer

Tripadvisor

In general, I agree with one of the prior reviewers, whose "Cons" for TripAdvisor read: "Unfocused and immature management, a highly enefficient [sic] workplace with minimal room for career advancement."

However, I don't agree with everything this person said - there's a lot more to it than that.

Let's start with the negatives (bear in mind, this is based on my own experiences as well as those of others - but is not necessarily universal):
1- Much of the middle management (including Directors) was promoted from within. This sounds good - why is it bad? Because they are high-performing, type A folks promoted for their individual contributions and tenure, NOT for their managerial skills and potential. This means that a key layer of management is, as the other person put it, "unfocused and immature." This leads to micro-management, squabbles, and general dissatisfaction - as well as inefficient hiring practices. Speaking of...
2- The hiring process is terrible. Communication - which should be good, since there's a dedicated, internal recruiter between the candidate and the hiring manager - is often slow and tough come by, and there can be long lags in the process for no good reason. The recruiters are hit-or-miss - many are fantastic, but the better they are, the more likely they are to be saddled with far more positions than they should have to handle.
3- Part of the hiring issue is that candidates interviewing for individual contributor roles are often interviewing for 2-3 roles at a time - contributor, senior contributor, and even associate (junior) contributor at the same position - without being told. So if someone comes in to interview for a Senior Engineer role, but doesn't have the experience, they could be offered an Engineer position - but they didn't know that was an option until they received the offer. This is "sand-bagging" at its worst, and some hiring managers are more guilty of it than others, but the fact that it's allowed at all is unfortunate.
4- Career advancement of direct reports doesn't seem to be at all interesting to the middle management layer. There's a general attitude of "Show me you want to move up, show me you deserve to move up, then convince me WHY you should move up... and I'll consider it" among the managers and directors, rather than them acting as allies and advocates and helping their team members advance. This could be because the company doesn't want people moving up the ladder too quickly, but it causes good people to leave the company too early if they're at all ambitious. 

Now for the good (and there's a lot):
1- The people (individual contributors) are fantastic. I've never worked with a more intelligent, enjoyable group that loves to solve problems.
2- The pay is competitive-plus.
3- The benefits are extraordinary. From the fitness/gym/sports reimbursement to the travel benefit to free lunches five days a week in a brand-new, catered facility, it's clear that the company wants to make their employees happy... at least with superficial things.
4- Chance to work on exciting products. 
5- Equity in a billion-dollar (revenue) company.
6- (and this is a huge one) Exciting brand with a great reputation among other companies, especially in the Boston area. If you succeed at Trip, other companies know that you can do the work they ask of you, and will come calling. So 2 years of Trip on your resume will get you plenty of interviews for a one-level bump at a number of other firms.

I enjoy working for TripAdvisor, and recommend it to friends. It's not for everyone, and the cons can be dealbreakers for some people, but it's a good place to work with diverse, friendly coworkers, good pay, and a fun overall experience.

On the good side, people are quite diverse and interesting, but management is extraordinarily immature and unfocused, with their products reflecting this mood: this is the mega-mammoth of travel services, and it just about sums it up - big, grotesquely uncultured and massively inefficient.

Imagine having 10+ years of experience but reporting directly to someone who has half that... and has never shipped a new product before he/she joined the firm. Your days feel empty, scrambled and uneventful, and you are being micromanaged (that's what people do when they perceive you as a threat or when your product management role is downplayed to the level of a technical project manager, whereas your contribution to the product's roadmap is limited to writing technical documentation). Chances of career advancement? Zero to none.

Shame on me - I should have known better: when you have shipped roughly 5 times more marketable products than your hiring manager, your career is going nowhere... and sadly, no one cares that the department is managed poorly.

Ironically, if you do get hired into an environment like this and are good at what you do, you *will* be perceived as a threat unless you are good at playing dumb. Combine this with the fact that many of their developers are overseas and you will have to collaborate by getting on the phone at 4am or 9pm a couple of times every week, and this will not sit well with you unless you are a workaholic willing to work for a 10+ year old company that iterates products like there is no tomorrow but offers you zero equity in return for your hard work.  

That said, I am quite unexcited about working for TripAdvisor or for any of its subsidiaries (e.g., Viator) again in the future, even if my pay is much higher.

Promises. Promises. Promises.   Promised me everything when I started .  It was great for the first few months!   We moved to a beautiful new building , lot's of perks/benefits... with not so many kind people. Respect level is low. The only employees that are seeing any type of financial gain are senior level management and senior level engineers.   You will  NEVER meet your goals.  They are unobtainable. The yearly review process is ridiculous. No pay raises.   The turnaround is huge.  A revolving door.  HR is useless.  They are so disorganized and uneducated on policies and procedures.  If I needed an answer to a question, no one had it, or they had the wrong answer. Wouldn't pick up phones.  It was quite frustrating. The Vacation rentals president was nasty and rude. 

As for the free lunches.. attractive but not worth the pain and suffering to work there. They do have a bar on site. These perks do   attract the younger culture.

TripAdvisor is a great place to learn and develop multiple skills. As a Desktop Support Technician we support all internal clients with hardware issues, softwares issues , A/V support, Telephone support and any other technical issues that any clients might be having. It is a very fast paced environment and involves a lot of hands on work. The experience for me has been great and I've improved my Technical and customer service skills. The best part of the job would be that we are always kept busy and involved in multiple projects. We faced multiple tasks in a daily basis and finding a solution for each issue is the top priority. One of the hardest part of the job is being able to keep up with all the projects and internal work, sometimes it can be stressful but managing my time right and being patient with clients have helped me keep up in this environment.

“The management culture here fosters collaboration and encourages strategic thinking. Leaders are approachable, provide clear guidance, and set measurable goals that align with both team and company objectives. There’s a strong focus on professional growth, with regular feedback, mentoring, and opportunities to take ownership of high-impact projects. The environment motivates employees to innovate, take initiative, and contribute to meaningful outcomes, while maintaining a supportive and transparent communication style. Overall, it’s a culture that balances accountability with empowerment, helping teams thrive and achieve results.”

TripAdvisor’s Internship Program was extraordinary. The recruiting staff did such a great job with getting the 200 interns familiar with their new work environment. There were events such as: scavenger hunts in Boston, ice breakers, bubble soccer, and mystery games. I was placed with the brand design team on the 6th floor. My manager made my experience there so comfortable and helped me to challenge myself each day without feeling overwhelmed. The other members of the team were delightful to work with as well. They would always help me if I had any questions and steer me in the right direction with projects I was working on. In the one summer I was there, I felt like I gained four years worth of knowledge. My experience was truly remarkable.

I love writing and photographing the reviews I deliver.  I have focused on Hotel's, restaurants, and things to do.  TripAdvisor is based on individuals who write about their experience that forms a consortium for a particular place.  Being a chef myself, and customer focused, I always will meet the manager, and get a brief story of what I am writing about to personalize it.  This is a passion of mine and am a Top Contributor of TripAdvisor with many badges and followers who read my reviews. I would love to incorporate my experience in the food, hospitality and travel that I have years of experience doing.

A wonderful company to grow in, TripAdvisor has a very unique culture that allows you to grow and become the professional you always wanted to be. A challenging industry where all content comes from the contributor and your day-to-day moves at a very high speed, success comes down to the incredible team of global specialists who work together to ensure the best experience for travelers all over the world. Every day is an inspiring day, whether you are working with another incredible professional, or because you are handling content that brings you to get to know a beautiful corner of the world.

A fantastic benefits package, probably the best around but unfortunately that's about all you will get working here. 
From management and HR having no care in the world for their staff, to the company offering little to no flexibility, working for Trip Advisor will leave you feeling unappreciated and with no opportunities for advancement. 
With an extremely high staff turnover, and the company no care attitude when it comes to dismissals and redundancies, this company is not one in which you can build a career.

The leaders lie a lot to reach their own achievements, you can not trust them. Employees got advised to report each other and when leaders noticed you do not play the game you will get punished  for not reporting your co workers. Probably they going to ask you to support other departments where you even have not signed up for and it is known the employees from this other department got a higher salary as you but the won‘t pay you, but you will have no choice to stay there or quit the job. Because the management will not care about that and is not  interested in the concern you have.  A lot hypocrisy is going on in this company.

Top Job Titles	Average Salary
Software engineer 3 salaries reported	$145,667 per year
Senior software engineer 6 salaries reported	$163,000 per year
Customer success manager 5 salaries reported	$67,734 per year
Business development executive 4 salaries reported	$54,875 per year
Product designer 2 salaries reported	$135,000 per year

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