Top 19 Desktop support technician Jobs in Albany Ny

Network Administrator
Town of Colonie —Latham, NY
- From $99,191 a year
- Full-time
- Background check
- Computer Science
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
IT Support Engineer
TAG Solutions —Menands, NY
- $25 - $35 an hour
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Dental insurance
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Desktop Support Technician
Ovation Workplace Services —Niskayuna, NY
- $40,000 - $49,920 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Help Desk Technician
Driscoll Foods —West Coxsackie, NY
- From $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
6d
Desktop Technician II
Ellis Medicine —Schenectady, NY
- $24.75 - $36.53 an hour
- Full-time
- English
- Mid-level
- Organizational skills
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7d
Service Desk Technician II
Ellis Medicine —Schenectady, NY
- $20.21 - $29.31 an hour
- Full-time
- Ability to walk for extended periods
- Data analysis skills
- Mid-level
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6h
Support Desk Technician
Complete Network Support —Albany, NY
- $46,000 - $55,000 a year
- Overtime
- Computer science
- Computer Science
- Customer service
- Cell phone reimbursement
- Opportunities for advancement
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Technology Support Analyst II
John W Danforth Company —Clifton Park, NY
- $62,400 - $68,400 a year
- Full-time
- Computer literacy
- Mid-level
- Windows
- Disability insurance
- Health insurance
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Tier 1 Managed IT Technician
Usherwood Office Technology —Albany, NY
- $21 - $25 an hour
- Computer science
- Computer Science
- Research
IT Asset Processing Technician
EWASTE+ —Schenectady, NY
- $18 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
11d
Technology Support Analyst II
John W. Danforth Company —Clifton Park, NY
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Senior Help Desk Technician
Contact Government Services, LLC —Albany, NY
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Network Engineer, Tier 1
State of New York - Empire State Development, NYS —Albany, NY
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
Field Support Technician
Ovation Workplace Services Inc —Rensselaer, NY
- $21 - $24 an hour
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
6d
Network Engineer, Tier 1
Empire State —Albany, NY
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Niskayuna, NY
- $39,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
Cleared Computer Technician
Colossal Contracting LLC —Ballston Spa, NY
- Full-time
- Mid-level
- In-person
- 1 year
- Dental insurance
- 401(k)
Quick Apply

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IT Solution Center Associate
COORDINATED CARE ALLIANCE NY INC —Clifton Park, NY
Identify areas driving help desk call volume and work with team members to develop solutions to mitigate issues. Perform data-entry tasks as needed.
$25 - $27 an hour
Quick Apply
6d
IT Help Desk
SCI —Glens Falls, NY
Ability to work with customer base and educate customers on navigating new technologies. Unit Testing of web applications before changes are made to go live.
$16.50 - $18.50 an hour
Quick Apply

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COMPUTER AND PHONE REPAIR TECHNICIAN
Smart Club LLC —Reynoldsburg, OH
Experience providing technical support in a retail or field service environment is preferred. Perform repairs using hand tools, soldering equipment, and…
From $18 an hour
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5h
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

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desktop support technician jobs near albany ny

Network Administrator

Town of Colonie
Latham, NY

Quick Apply

Job Details

Full-time
From $99,191 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Network administration
Computer Science
Intrusion prevention systems (IPS)
Incident management
Security system
Server administration
Bachelor's degree
Computer hardware
Storage management (system administration)
Information Technology

Full Job Description

This position is required to be in-person, no telework or remote options are available.

DISTINGUISHING FEATURES OF THE CLASS:

The Network Administrator is responsible for the implementation and maintenance of all of the Town’s computer networks and systems including servers, VPNs, IP connectivity, and security including firewalls, switches and routers, interconnectivity, and web and remote services including multi-factor authentication and voice IP traffic.

The Network Administrator provides general support for the MIS infrastructure including configuration, installation and administration of hardware, software, peripherals, and network components. The incumbent provides technical oversight and guidance in the maintenance of the network systems including servers, video surveillance systems, security systems mobile device management, and remote device access systems.

The incumbent is responsible for the Town’s cyber security program including installation and management of cybersecurity products, incident reporting management, and resolution of issues. Under the guidance of the Director of Management Information Services, the incumbent researches new industry developments including software alternatives, cybersecurity tools, system productivity tools and projected departmental use. Work is performed under the general supervision of the Director with the ability and latitude for independent action. The incumbent does related work as required.

TYPICAL WORK ACTIVITIES:

Installs, implements, and supports computer networks and systems including servers, VPNs, routers, switches and other physical hardware for a virtual and physical environment;
Monitors and maintains network and software systems in performing troubleshooting and resolution of associated problems:
Implements and manages the Town’s cybersecurity program including threat assessment, identification and resolution;
Implements and supports multi-factor authentication for all remote systems including incident reporting management and follow-up and resolution of issues;
Implements patch management for servers, endpoint, firewalls and switches on a regular basis;
Customizes, installs and supports all local and wide-area network and server-based software and hardware including the development of new virtual private network paths to enable secure mobile device access;
Performs desktop engineering including configuring and installing operating system images and configuring software in light of individual user application security requirements and managing IP addresses;
Conducts performance management of systems to proactively identify and resolve issues;
Conducts performance analysis on network hardware and software to ensure optimal system performance;
Develops advanced technological solutions and guides their development to a final product or solution;
Coordinates and participates in special projects as required.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS:

Thorough knowledge of administering a Windows Network Environment including Active Directory, DNS, Group Policy, TCP/IP networking, RDP; thorough knowledge of Microsoft Exchange Administration and Vmware / HyperV based on virtualization environment; Cyber Security threat identification and remediation and Windows Desktop support; ability to troubleshoot and support client server environment and perform all network administration functions, configuration, maintenance and support; thorough knowledge in computer repair and maintenance; ability to communicate clearly, both orally and in writing with network users, technicians and vendors; ability to gather and analyze network information and draw logical conclusions; ability to move equipment and work in confined spaces while working on network equipment; good judgment; resourcefulness; dependability; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

A) Possession of a Master’s Degree in Computer Science, Information Technology, Software Engineering or a closely related field, and four (4) years of related work experience in network administration, installation, support and maintenance, and cyber security threat identification and remediation. Candidates must have Windows Network knowledge including experience with Active Directory; OR

B) Possession of a Bachelor’s Degree in Computer Science, Information Technology, Software Engineering or a closely related field, and five (5) years of related work experience in network administration, installation, support and maintenance, and cyber security threat identification and remediation. Candidates must have Windows Network knowledge including experience with Active Directory.

Note: The degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If the degree was awarded by an educational institution outside the United States and its territories, the candidate must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseekers/degrees.cfm. The candidate must pay the required evaluation fee.

Job Type: Full-time

Pay: From $99,191.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Network administration: 4 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in albany ny

Network Administrator

IT Support Engineer

Desktop Support Technician

Help Desk Technician

Desktop Technician II

Service Desk Technician II

Support Desk Technician

Technology Support Analyst II

Tier 1 Managed IT Technician

IT Asset Processing Technician

Technology Support Analyst II

Senior Help Desk Technician

Network Engineer, Tier 1

Field Support Technician

Network Engineer, Tier 1

Desktop Support Technician

Cleared Computer Technician

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