Top 8 It help desk support Jobs in Amarillo, Tx

Technology Support Assistant I (Districts)
Texas ESC Region 16 —Amarillo, TX
- $20.70 - $25.61 an hour
- Full-time
- Heavy lifting
- Customer service
- Office
18h
IT SUPPORT SPECIALIST II - III
City of Amarillo —Amarillo, TX
- $21.72 - $34.08 an hour
- Extended hours
- Mid-level
- Analysis skills
- Driver's License
14d
IT Support Technician
AMA TechTel —Amarillo, TX
- Weekends as needed
- Mid-level
- Travel
- Communication skills
Quick Apply
2d
Reactive Support Technician
Runbiz —Amarillo, TX
- $40,000 - $45,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- English
Quick Apply
Level II Technical Support
AMA TechTel —Amarillo, TX
- Weekends as needed
- Spanish
- Microsoft Outlook
- Computer literacy
- Health insurance
- 401(k)
Quick Apply

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IT SUPPORT SPECIALIST II - III
City of Amarillo —Amarillo, TX
Provides both onsite and remote tier-2 support to diagnose and resolve software, hardware, and peripheral issues; escalates unresolved problems to appropriate…
$21.72 - $34.08 an hour
14d
Level II Technical Support
AMA TechTel —Amarillo, TX
Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors.
Quick Apply

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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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it help desk support jobs near amarillo, tx

Technology Support Assistant I (Districts)

Texas ESC Region 16 -
Amarillo, TX

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Job Details

Full-time
$20.70 - $25.61 an hour
18 hours ago

Qualifications

Customer communication
High school diploma or GED
Driver's License

Full Job Description

Primary Purpose:

To provide wide area help desk assistance and support and to ensure that end users and/or clients are receiving the appropriate assistance. To assist Technology Specialists as required. The Technology Support Assistant I is responsible for ensuring high levels of customer service quality and availability. This individual is self-motivated with excellent teamwork skills combined with the discipline to work extremely well on his/her own if required. This individual possesses strong organizational and communication skills involving the ability to disseminate information and knowledge while also listening and putting into practice advice and instructions.

Qualifications:

Education/Certification

High School diploma or GED required
Associate degree in computer related field preferred

Skills

Demonstrated related work experience preferred
Experience loading and running computer software preferredExperience working with hardware and software on multiple platforms (Microsoft, Apple, Google) preferred ? Valid state-issued driver's license required
Must possess patience to assist users with computer technology
Must be eager to learn and share new knowledge
Must display a drive to help others while being attentive to individual differences ? Must display responsibility by assuming personal accountability for own work

Working Conditions:

Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; standard office equipment including personal computers and peripherals
Posture: Must be physically able to tolerate prolonged sitting; regular kneeling/squatting, bending/stooping, pushing/pulling, twisting
Motion: Must be physically able to tolerate repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders; frequent driving
Lifting: Must be physically able to tolerate regular moderate lifting and carrying (up to 44 pounds); occasional heavy lifting and carrying (45 pounds and over)
Environment: Work is performed in an office environment; frequent on-call and after-hours work; may be required to be on-call 24 hours a day; may work alone; occasional prolonged hours; tolerate frequent regionwide travel; regular exposure to noise
Mental Demands: Must be able to maintain emotional control under stress and work with frequent interruptions
Regular Attendance is an essential function

Major Responsibilities and Duties:

Provides contracted Local Education Agencies (LEAs) with computer workstation support, troubleshooting, installation, and administration
Provides computer workstation lifecycle management by installing, imaging, distributing, configuring, and maintaining computers as directed by the contracted LEA contact and or CTO or designee(s)
Provides assistance to contracting LEA's educational technology by supporting intelligent boards, projectors, scanners, printers, smartphones, IP phones, and other user-based technologies
Provides assistance to the ESC and contracting LEAs within the terms of the Managed Services Contracts
Provides assistance and support for the Region wide area network, including help desk services
Maintains open communication and confidentiality with client schools 7. Provides assistance in the areas of technology as identified by the advisory committee and Technology Services clients
Travel required
Maintains a functioning cell phone and is accessible through this phone as deemed appropriate by the Chief Technology Officer
A functioning cell phone means that it is charged, activated, messages checked, and mailbox emptied regularly
Reports for work ready to perform responsibilities
Performs duties that directly and/or indirectly impact student performance in Region 16
Maintains a professional level of confidentiality regarding all ESC matters
Supports the mission, goals, and objectives of the ESC strategic plan
Upholds and adheres to safety rules and policies of the ESC safety program
Performs professional responsibilities as required by ESC policies, processes, and procedures
Manages time, calendar, and job responsibilities to meet deadlines
Meets proficiency levels of required technology skills as outlined by supervisor
Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor
Performs other duties as assigned

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it help desk support jobs in amarillo, tx

Technology Support Assistant I (Districts)

IT SUPPORT SPECIALIST II - III

IT Support Technician

Reactive Support Technician

Level II Technical Support

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