Top 94 Client relationship manager Jobs in Ames, Ia

Customer Success Manager
Mom's Meals —Ankeny, IA
- $102,000 - $119,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- 3 years
- Health savings account
- Paid holidays
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Customer Experience Sales Manager
Dahlberg Portraits —Ames, IA
- $55,000 a year
- Full-time
- Hybrid work
- 5 years
- Mentoring
- In-person
- Health insurance
- 401(k)
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Financial Advisor Career Path – Fast-Track to Leadership
New York Life —Iowa
- $60,000 - $150,000 a year
- Full-time
- Background check
- Finance
- Business development
- AD&D insurance
- Disability insurance
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10d
Regional Sales Manager - Ethanol Processing Plants
Victory Energy Operations, LLC —Iowa
- From $115,000 a year
- Full-time
- 5 years
- ERP systems
- Business development
- Health insurance
- Dental insurance
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Junior Outside Sales Representative
Shield Plus Insurance —Ames, IA
- $60,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- In-person
- Leadership
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Area Sales Manager
Coast 2 Coast Coverage Inc —Iowa
- $80,000 - $140,000 a year
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Travel reimbursement
- Flexible schedule
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Territory Sales Representative
Breakthrough Financial —Iowa
- $80,000 - $140,000 a year
- Online Application
- Background check
- High school diploma or GED
- Driver's License
- Flexible schedule
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Territory Sales Representative
Brick House Agency Inc. —Iowa
- $70,000 - $120,000 a year
- Full-time
- High school diploma or GED
- Travel
- US work authorization
- Opportunities for advancement
- Flexible schedule
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9d
B2B Sales Professional
Priority Financial —Iowa
- $80,000 - $120,000 a year
- Full-time
- High school diploma or GED
- Driver's License
- Travel
- Paid training
- Flexible schedule
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2d
Xtime Regional Sales Manager
Cox Automotive —Iowa
- $78,500 - $117,700 a year
- Full-time
- Remote
- Dealership
- Customer service
- Finance
- Paid jury duty
- Paid holidays
Seasonal Retail Associate - Musical Instrument Sales, Rentals, and Repairs (July 20- September 25)
Sleister Music —Ankeny, IA
- $15 - $19 an hour
- Temporary
- Customer service
- Basic math
- Driver's License
- On-the-job training
- Flexible schedule
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Account Manager
Danfoss —Ames, IA
- Full-time
- Sales
- Mid-level
- Office
Sales/Marketing Manager
A.J.S. of Des Moines, Inc. —Ames, IA
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
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Mid-Market Account Executive
ADP —Johnston, IA
- Full-time
- Hybrid work
- Mid-level
- Business development
- Communication skills
- Paid time off
- Benefits from day one
12d
Assistant General Manager Part Time
Sun Tan City - Dual Leverage Group —Ames, IA
- $15 - $20 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Ability to walk for extended periods
- 401(k) matching
- Employee discount
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9d
Business Development Manager
Perficut —Des Moines, IA
- $60,000 - $70,000 a year
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Wealth Advisor
Northwest Financial Corp —Ankeny, IA
- Management
- Mid-level
- 3 years
Quick Apply
Retail Merchandiser - Walmart
PRE-US —Ames, IA
- $15 an hour
- Part-time
- 18 years or older
- Merchandising
- US work authorization
- Flexible schedule
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Salon Customer Experience Specialist - North Grand Mall
JCPenney —Ames, IA
- $12 - $15 an hour
- Sanitation
- Entry level
- Paid holidays
- Health insurance
Psychiatric Account Manager
サイネオス・ヘルス —Ankeny, IA
- Clean driving record
- Psychiatry
- 5 years
- Health insurance
- Dental insurance

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client relationship manager jobs near ames, ia

Customer Success Manager

Mom's Meals -
Ankeny, IA

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Job Details

Full-time
$102,000 - $119,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing customer accounts
Customer communication
Customer relationship building
Project management lifecycle
Conflict management
Sales management systems proficiency
CRM system proficiency
Account management

Full Job Description

The Customer Success Manager (CSM) is responsible for building strong client relationships, driving customer satisfaction, improving retention, and ensuring clients achieve maximum value from the company’s products and services. The CSM serves as a trusted advisor and primary point of contact for assigned customers throughout the customer lifecycle.

This role requires strong communication skills, strategic thinking, problem-solving abilities, and a customer-first mindset.

Salary range: $102,000-119,000 plus 10% bonus

Remote hires will be required to travel to our headquarters in Ankeny, IA (company paid) on their first 1-3 days for orientation.

Benefits

Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.

Benefits include:

PTO, holiday pay and holiday of choice

401(k) match

Life insurance

Short-term disability

Health, dental and vision insurance

Maternity/paternity leave

Health savings account (HSA)

Flex spending accounts (FSA) – health and dependent

Position Responsibilities may include, but not limited to

Build and maintain strong, long-term relationships with customers
Serve as a primary point of contact for assigned accounts
Conduct operational check-ins, business process reviews, and drive escalated issues to resolution
Develop a deep understanding of customer goals, challenges, and operational needs

Monitor customer health metrics and proactively address risks
Identify opportunities to improve customer satisfaction and retention
Reduce customer churn through proactive engagement and issue resolution

Manage implementation of new and incremental services for aligned clients
Ensure smooth transitions to ongoing support teams
Help customers understand best practices and operational workflows

Act as an escalation point for customer concerns and service issues
Collaborate with internal departments to resolve customer challenges quickly and effectively (i.e. analyze issues, identify root cause, work across teams, provide hands-on-keyboard support as needed, and consult/manage relationship with clients throughout the resolution process)
Advocate internally for customer needs and process improvements

Maintain accurate customer records and engagement activity within CRM systems
Track and report on customer success metrics, risks, and opportunities
Prepare customer status updates and executive summaries as needed
Occasional travel may be required for customer meetings or company events

Required Skills and Experience

Bachelor’s degree (or equivalent experience) in Business, Communications, Healthcare Administration, Marketing, or related field preferred
3+ years’ experience in customer success, account management, client services, or related roles
Strong relationship-building, communication, and presentation skills
Excellent organizational and project management abilities
Ability to manage multiple priorities in a fast-paced environment
Experience using CRM platforms such as Salesforce, HubSpot, or similar systems
Strong problem-solving, systems process, business process, and conflict-resolution skills
Strong skills in strategic thinking, adaptability and resilience
Data-driven decision making ability

Preferred Skills and Experience

Experience in healthcare, technology, or service-based industries
Experience supporting enterprise or high-value clients
Knowledge of customer success KPIs and retention strategies
Experience working cross-functionally with sales, operations, and implementation teams

Physical Requirements

Repetitive motions that include the wrists, hands and/or fingers
Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

client relationship manager jobs in ames, ia

Customer Success Manager

Customer Experience Sales Manager

Financial Advisor Career Path – Fast-Track to Leadership

Regional Sales Manager - Ethanol Processing Plants

Junior Outside Sales Representative

Area Sales Manager

Territory Sales Representative

Territory Sales Representative

B2B Sales Professional

Xtime Regional Sales Manager

Seasonal Retail Associate - Musical Instrument Sales, Rentals, and Repairs (July 20- September 25)

Account Manager

Sales/Marketing Manager

Mid-Market Account Executive

Assistant General Manager Part Time

Business Development Manager

Wealth Advisor

Retail Merchandiser - Walmart

Salon Customer Experience Specialist - North Grand Mall

Psychiatric Account Manager

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Position Responsibilities may include, but not limited to

Required Skills and Experience

Preferred Skills and Experience

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