Top 252 Patient experience coordinator Jobs in Ann Arbor, Mi

Patient Services Intermediate
University of Michigan —Ann Arbor, MI
- $45,219.20 - $65,603.20 a year
- Full-time
- Background check
- Inventory management
- HIPAA
8d
Sr. Patient Access Coordinator
Flourish Health —Ann Arbor, MI
- $60,000 - $69,000 a year
- Full-time
- Remote
- 18 years or older
- Adults
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator - Private Plastic Surgery
Ann Arbor Plastic Surgery/A2 Center —Ann Arbor, MI
- $65,000 - $85,000 a year
- Full-time
- Surgery
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Quick Apply
8d
Patient Experience Coordinator
Castle Rock Hormone Health- Michigan —Northville, MI
- $21 - $27 an hour
- Part-time
- Background check
- Sales
- Clinic
- Paid training
- Paid holidays
Quick Apply
2d
Access Center Coordinator
Lifeline Vascular Care —Ypsilanti, MI
- $18 - $24 an hour
- Online Application
- Background check
- Clinic
- 1 year
- Health savings account
- Paid holidays
Quick Apply
Clinical Research Assistant
University of Michigan —Ann Arbor, MI
- 8 hour shift
- Hybrid work
- Background check
- Addiction Medicine
- High school diploma or GED
- Health insurance
- Dental insurance
Surgery Scheduler
University of Michigan —Ann Arbor, MI
- $47,465.60 - $68,868.80 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
10d
Intake and Scheduling Specialist
SHARED SERVICES HOME HEALTH CARE —Saline, MI
- Part-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Work from home
Quick Apply
Administrative Coordinator
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
1d
Resident Care Aide 6-E8
State of Michigan —Westland, MI
- $22.13 - $28.43 an hour
- Overtime
- Psychiatry
- High school diploma or GED
- Driver's License
- Paid parental leave
- Health savings account
Quality Improvement and Risk Management Coordinator
Brightwell Behavioral Health —Garden City, MI
- Full-time
- Nursing
- RN License
- Inpatient
- Health insurance
- Dental insurance
Quick Apply
Recreation Therapist - CTRS
Brightwell Behavioral Health —Garden City, MI
- Full-time
- Computer literacy
- Writing skills
- Inpatient
Quick Apply
Front Desk Receptionist
Healthy Smiles Dental Care —Chelsea, MI
- From $18 an hour
- Full-time
- Dental office
- OSHA
- HIPAA
- Free parking
- Health insurance
Quick Apply
Dental Patient Accounts Coordinator
The Lee Center for Cosmetic & Family Dentistry —Ann Arbor, MI
- $25 - $29 an hour
- Full-time
- Background check
- Dental office
- Customer service
Quick Apply
Dental Treatment Coordinator
Provident Dentistry —Novi, MI
- $22 - $26 an hour
- Full-time
- Dental office
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Registered Behavior Technician (RBT)
Orchid Autism —Farmington Hills, MI
- From $20 an hour
- Weekends as needed
- Microsoft Outlook
- Customer service
- HIPAA
- Paid orientation
- Opportunities for advancement
Quick Apply
4d
Physical Therapist
Rehab Without Walls Neuro Rehabilitation —Ann Arbor, MI
- Full-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Travel reimbursement
- Continuing education credits
8d
Front Desk Coordinator
Dental Care of Canton —Canton, MI
- $18 - $25 an hour
- 12 hour shift
- Dental office
- No background check
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
RN Clinical Coordinator, Inpatient Nursing, Oncology Full Time Nights
Henry Ford Health —Novi, MI
- Full-time
- Nursing
- Blood sampling
- RN License
- Health insurance
- Dental insurance
Youth Mental Health Recreational Therapist
Hegira Health, Inc. —Canton, MI
- Full-time
- Background check
- Psychiatry
- Patient monitoring
- Health insurance
- Dental insurance
Quick Apply

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Patient Services Intermediate

University of Michigan -
Ann Arbor, MI

Apply Now

Job Details

Full-time
$45,219.20 - $65,603.20 a year
8 days ago

Qualifications

High school diploma or GED
Cross-functional collaboration

Full Job Description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

This position is eligible for SEIU.

We are actively seeking compassionate, enthusiastic, and patient-oriented individuals who will share in the goal of creating the ideal experience for patients, families and employees.

Patient Services Intermediate will provide clerical, scheduling, and Reading Room Coordinator services in an outpatient setting while providing excellent customer service to patients and providers and maintaining a demeanor complementary to medical ethics and Michigan Medicine?s mission, vision, values, and goals.

Responsibilities*

ESSENTIAL

Performs Clerical, Scheduling, & Radiology Reading Room duties as directed by Supervisor or Lead:

Maintain accurate patient records and documentation, ensuring compliance with confidentiality and privacy
regulations (HIPAA)
Utilize proper telephone skills in directing and transferring incoming calls.
Accurately enter patient, study, and physician information into the Radiology information system (Radiant) and be knowledgeable of the system as it pertains to your duties.
Accurately enter codes and pertinent information.
Be proficient in digital processes as they pertain to your duties: image archiving; PACS, CD burning, troubleshooting printer problems, and providing comparisons for interpretations.
Be proficient in work processes; directing order requests and protocols as per study ordered; promptly providing radiologists with assistance as appropriate per role; monitoring and resolving order issues and unread studies; promptly handling all call reports & STAT reads Liaison between Radiology and all clinics or departments outside of Radiology.
Consistently update RRC manual with process and/or workflow changes.
Answer incoming phone calls and triage to appropriate location.
Accurately record any phone messages and assure they are forwarded appropriately.
Receive and assist patients and other customers.
Be able to follow customer service guidelines consistently.
Adhere to high standards of teamwork by demonstrating adaptability, flexibility, and consistently sharing information and resources with others.
Ability to work independently in an ever-changing and potentially stressful environment.
Demonstrate dependability, initiative, ability to prioritize, and ability to accept direction.
Good oral and written communication skills.
Working knowledge of MiChart, Radiology Information System (Radiant), Life Image, PACS Cube, and Sectra.

RELATED DUTIES

Interact with patients, staff, and providers in a spirit of customer service, cooperation, and teamwork.
Demonstrate proper leadership and communication skills when assisting patients, staff, or providers with problem resolution.
Maintains proper attendance.
Maintain patient confidentiality and adhere to HIPAA guidelines.
Dress appropriately and within departmental guidelines.
Assist all co-workers, patients and interdepartmental staff as needed or as pertains to your duties.
Coordinate and schedule Radiology procedures.
Perform Chaperone duties as required.
All RRC duties as assigned.
All other related Radiology duties as needed.
Float Patient Services Intermediate completes all duties as listed above in addition to providing coverage at the multiple offsite locations.

PHYSICAL REQUIREMENTS

Can spend 40% of the time assisting technologists, and nurses. Responsibilities include assisting the patient to prepare for the diagnostic examination, walking patients to and from the appropriate changing areas, and walking 1st and 2nd doses of oral contrast preparations to patients. This can also include maneuvering patients with mobility devices through hallways to appropriate changing areas.
Assisting team members with tablet distribution, walking to waiting areas to assist patients with filling out questionnaires, and covering for breaks/lunches.
Can spend 20% of time with inventory management and infection prevention. Lifting and stocking of linens, oral contrast bottles in refrigerator and on shelves, and unloading and stocking office supplies. Keeping the area clean and in compliance with TJC standards (cleaning workspaces, tablets, counter tops, wheelchairs, and patient waiting spaces).

Required Qualifications*

High School diploma or equivalent
Minimum 3 years of experience
Adhere to high standards of teamwork by demonstrating adaptability, flexibility, and consistently sharing information and resources with others
Ability to work independently in an ever-changing and potentially stressful environment
Demonstrate dependability, initiative, ability to prioritize, and ability to accept direction
Good oral and written communication skills
Strong organizational skills
Excellent attendance record
Excellent interpersonal and communication skills.
Demonstrates critical thinking skills, ingenuity, creativity and professionalism.
Dependability and Flexibility

Desired Qualifications*

Experience in customer service and/or healthcare setting
Previous experience with MiChart, Radiant, Orthopedics, US, Xray, DEXA, MR, Radiology is desired.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Taubman, Mon - Fri only, 7a-3p,

Flexible availability is needed for Mon - Fri, between 7a - 6p,

No Weekends/Holidays for Taubman Radiology location

Work Locations

A. Alfred Taubman Health Care Center

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Job Opening ID

280315

Working Title

Patient Services Intermediate

Job Title

Patient Services Intermediate

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM Taubman RAD

Posting Begin/End Date

7/17/2026 - 7/31/2026

Salary

$45,219.20 - $65,603.20

Career Interest

Radiology
Service Employees Intl Union (SEIU)

Apply Now

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Job Summary

Responsibilities*

Required Qualifications*

Desired Qualifications*

Modes of Work

Work Schedule

Work Locations

Union Affiliation

Background Screening

Application Deadline

U-M EEO Statement

Job Opening ID

Working Title

Job Title

Work Location

Modes of Work

Full/Part Time

Regular/Temporary

FLSA Status

Organizational Group

Department

Posting Begin/End Date

Salary

Career Interest