Title: Bartender
Location: Pickled Fish
Reporting Relationship: GM > FoH Manager > Shift Lead > Bartender
Job Summary
The bartender will be in charge of managing food and drink orders, while providing stimulating conversation and excellent customer service.
They must be eager to ensure a great guest experience both in the bar and for room service options. Efficient, observant, personable, and knowledgeable of common drinks. Must have a flexible and agile schedule to be present during peak times and where needed and must maintain a positive work culture that is fun, focused, and professional.
Duties + Responsibilities
? Reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
? Ensure compliance with laws and Company policy.
? Welcoming guests and ensuring they are seated in a timely fashion.
? Ensure that guests are not overserved and that underaged guests are not served alcohol. Back up your team as needed in these interactions and record in a nightly log.
? Keep ticket time under 5 minutes
? Maintain a clean and organized bar and storage.
? Ensure that the Liquor Room is kept in order and in code
? Arrive on property on time and ready for your shifts.
? Is expected to be present during peak periods including but not limited to holidays, Friday nights and Saturday nights.
? Place bar need orders through Front of House Manager
[glassware/tools/special ingredients]
? Update cocktail cards and keep recipe rings up to date
? Assure that opening, shift change and closing checklists are completed
? Prepare or delegate preparation of any special ingredients
? Know hotel processes and procedures
? Deescalate issues as they arise (staff and guests)
? Clearly and appropriately escalate and communicate issues through correct channels.
Permission to Play Values These values represent the essential, non-negotiable behavioral standards required for every member of our team:
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Kindness - at the heart of our interactions is showing empathy, warmth, and thoughtfulness to make everyone feel welcomed and valued.
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Respect - valuing others' perspectives, time, and contributions. Showing consideration for guests, coworkers, and the community by upholding high standards, and handling all interactions professionally.
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Team Player - Collaboration is key to creating memorable guest experiences, so team members are expected to be cooperative, supportive, and reliable. Being a team player means pitching in where needed, celebrating others' successes, and contributing to a positive atmosphere.
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Willing to Learn - be open-minded, ready to improve your skills, embrace feedback, and seek opportunities to grow personally and professionally.
Qualifications
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Must have 1 year of bartender experience
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Must have MAST Permit and Food Handlers Card on first day of employment
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Responsible and detail-oriented.
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Good communication skills.
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Must be well organized.
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Flexible and adaptable changes.
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Able to lift and carry items up to 50lbs.
Average time spent in operations: 100%
FLSA (overtime eligibility): Non-exempt
Physically Demanding: 60%
Weekend and evening shifts: Yes
