Top 5 Customer success manager Jobs in Athens, Tx

Customer Success Manager
Red Dot LLC —Athens, TX
- Full-time
- Basic math
- Mid-level
- 3 years
- Dental insurance
- Paid time off
Quick Apply
Customer Success Manager
Clayton Careers —Athens, TX
- Full-time
- Microsoft Excel
- Marketing
- Inventory management
- Paid parental leave
- Dental insurance
Account Manager - State Farm Agent Team Member
Zach Pruitt - State Farm Agent —Gun Barrel City, TX
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Health insurance
- 401(k)
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Customer Success Manager
Red Dot LLC —Athens, TX
Bachelor’s degree required; five (5) years of experience in construction, architecture, or engineering may be considered in lieu of a degree.
Quick Apply
Customer Success Manager
Clayton Careers —Athens, TX
Oversee successful and efficient implementation of training in technology, social media, service and parts processes, consumer insights, and other forms of…

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Medical RCM Client Account Manager
Accountable Revenue Cycle Solutions —Westerville, OH
Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred. The Client Account Manager, is responsible for developing…
$35 - $40 an hour
Quick Apply
1d
Account Manager (B2B) (Customer Account Partner)
SkySource Solutions Inc. —Dublin, OH
You will play a critical role in aligning customer satisfaction with company performance goals, making decisions that positively impact both the client…
$23 - $26 an hour
Quick Apply
4d

Show more jobs in cities nearby

I want to receive the latest job alert for customer success manager in athens, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near athens, tx

Customer Success Manager

Red Dot LLC -
Athens, TX

Quick Apply

Job Details

Full-time

Benefits

Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Confidential information handling
Basic math
Cost analysis
Conflict management
Leading team collaboration initiatives
Computer skills
Managing projects
Productivity software
Cross-functional team management
Cross-functional communication

Full Job Description

Description:

Are you a highly organized, customer-focused professional with a passion for delivering exceptional experiences? We are seeking a Customer Success Manager (CSM) to join our team and play a key role in guiding customers from post-sale through project completion and beyond.

The Customer Success Manager is responsible for owning the customer experience throughout the full project lifecycle. This role ensures customers feel informed, supported, and confident by proactively managing communication, coordinating cross-functional teams, and resolving issues to deliver a smooth, on-time building experience.

If you enjoy working with customers, managing complex projects, and collaborating across teams to deliver outstanding results, we encourage you to apply today!

Key Responsibilities:

Serve as the primary point of contact for customers throughout the entire project lifecycle.
Build strong, trust-based relationships through clear, proactive, and consistent communication regarding project status, schedules, progress, issue resolution, and collections.
Ensure customers understand timelines, requirements, deliverables, and next steps at every phase of the project.
Review all project deliverables prior to customer submission to ensure accuracy, completeness, and compliance with project scope and contractual obligations.
Monitor project milestones, including approval drawing schedules, document submissions, drawing approvals, and delivery timelines.
Coordinate and manage internal and external communications via phone, email, Basecamp, and Microsoft Teams.
Coordinate efforts among internal departments and third-party partners, including architects, vendors, contractors, subcontractors, and labor providers.
Manage changes in project scope by identifying impacts, developing action plans, and implementing solutions.
Identify potential risks and collaborate with department leaders to resolve issues prior to building delivery.
Maintain accurate project records and tracking tools to ensure clear visibility into project status.
Perform additional duties and responsibilities as assigned.

Benefits:

Highly competitive salary and benefits package based on skills and experience.
Opportunities for career growth within a dynamic and growing organization.
Generous paid time off.
Comprehensive health, vision, dental, and life insurance.
Potential for bonus and retirement savings contributions.

Requirements:

Skills and Qualifications:

Strong customer service mindset with excellent verbal and written communication skills.
Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously.
Ability to work independently with minimal supervision in a fast-paced environment.
Proficiency with PCs and business software; experience using collaboration tools such as Microsoft Teams and Basecamp preferred.
Understanding of basic math, cost analysis, and project documentation.
Demonstrated leadership skills, including conflict resolution and cross-functional coordination.
Ability to manage sensitive information with professionalism and discretion.
Bachelor’s degree required; five (5) years of experience in construction, architecture, or engineering may be considered in lieu of a degree.
Minimum of three (3) years of related professional experience in construction, architecture, engineering, or business.

Quick Apply

Refine Your Search

customer success manager jobs in athens, tx

Customer Success Manager

Customer Success Manager

Account Manager - State Farm Agent Team Member

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for customer success manager in athens, tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected