Top 34 Junior data Jobs in Austin, Tx

Junior Call Center Systems Administrator
DaBella —Austin, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Analysis skills
- Health savings account
- Paid holidays
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3d
Junior Developer
BodySpec —Austin, TX
- $62,000 - $70,170 a year
- Full-time
- Office
- Communication skills
- Entry level
- Profit sharing
- Health insurance
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Junior Fullstack Engineer
SerpApi —Austin, TX
- $80,000 - $100,000 a year
- Full-time
- Remote
- AWS
- JavaScript
- Linux
- Flexible schedule
Junior Database Administrator
Go! Retail Group —Austin, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Disability insurance
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Junior Database Administrator
Go! Retail Group and Calendar Holdings LLC —Austin, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Disability insurance
Junior Computer Engineer
Decision Technologies —Austin, TX
- $60,000 - $100,000 a year
- Full-time
- Computer science
- Computer Science
- Java
- AD&D insurance
- Health insurance
Data Engineer I
University of Texas at Austin —Austin, TX
- From $71,059.66 a year
- Urgently hiring
- Azure
- Computer Science
- PMP
- Retirement plan
Junior Proposal Coordinator
SAM, LLC —Austin, TX
- Full-time
- Bachelor's degree
- Organizational skills
- Experience equivalent to degree accepted
- Health savings account
- Paid holidays
Data Scientist
Apple —Austin, TX
- Full-time
- Office
- 3 years
- Master's degree
6d
Junior C# Software Developer
Clarity Ventures —Austin, TX
- Computer science
- Computer Science
- SQL
- Profit sharing
- Health insurance
Technical Designer - Critical Facilities - Junior
Gensler —Austin, TX
- Full-time
- Office
- Bachelor's degree
- Organizational skills
- Profit sharing
- Paid holidays
Jr. Warehouse Associate
Axiom Upgrades —Austin, TX
- From $16.50 an hour
- Part-time
- Hybrid work
- Basic math
- Ability to lift 50 pounds
- Warehouse
- Health insurance
- Dental insurance
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13d
Junior Software Engineer (AI-Forward)
Texas Sports Academy Main —Austin, TX
- Computer Science
- English
- AWS
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10d
Junior Software Engineer, AI-Forward
Texas Sports Academy Main —Austin, TX
- Remote
- SQL
- US work authorization
- Entry level
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Jr Customer Success Manager
Wise —Austin, TX
- $59,000 - $65,500 a year
- Full-time
- Hybrid work
- English
- Mid-level
- Office
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Jr. Buyer
Travis Association for the Blind/Austin Lighthouse —Austin, TX
- From $26.44 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Junior Account Manager
Fospha —Austin, TX
- 2 years
- Marketing
- Entry level
- 401(k)
- Paid time off
Quick Apply
Junior Accounts Receivable Specialist
Invicti Security —Austin, TX
- Hybrid work
- Office
- 1 year
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Senior Data Engineer
K&L Gates —Austin, TX
- $128,000 - $249,000 a year
- Weekends as needed
- Remote
- Background check
- Addiction Medicine
- SQL
- Profit sharing
- Wellness program
Junior Field Service Engineer
BESS Service Technology Corporation (BEST) —Texas
- $58,240 - $62,400 a year
- Part-time
- Background check
- Management
- Mid-level
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junior data jobs near austin, tx

Junior Call Center Systems Administrator

DaBella -
Austin, TX

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Job Details

Full-time
$70,000 - $80,000 a year
3 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Non-technical user support
Computer science
Data compliance
Bachelor's degree in information technology
Computer Science
Texting/chatbox tools
IT user and group management
Automation
Associate's degree in computer science
Technical documentation
Enterprise software
IT system monitoring
Regulatory compliance
System performance optimization
Training material drafting
Technology security practices
System maintenance
Salesforce Cloud
Analysis skills
IVR
Bachelor's degree
Associate's degree in information technology
Internal employee customer service
Cloud service support
Data access controls implementation
Scripting
Technical customer support solution
Organizational skills
Voice over internet protocol (VoIP) configuration
Telephone systems

Full Job Description

Location: Austin, TX or Dallas, TX

Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually

Overview:

The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.

What You'll do:

Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.

Qualifications:

1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications:

Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

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Refine Your Search

junior data jobs in austin, tx

Junior Call Center Systems Administrator

Junior Developer

Junior Fullstack Engineer

Junior Database Administrator

Junior Database Administrator

Junior Computer Engineer

Data Engineer I

Junior Proposal Coordinator

Data Scientist

Junior C# Software Developer

Technical Designer - Critical Facilities - Junior

Jr. Warehouse Associate

Junior Software Engineer (AI-Forward)

Junior Software Engineer, AI-Forward

Jr Customer Success Manager

Jr. Buyer

Junior Account Manager

Junior Accounts Receivable Specialist

Senior Data Engineer

Junior Field Service Engineer

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