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Regional Director, Condominium Association Management

Rise Association Management Group -
Houston, TX

Quick Apply

Job Details

Full-time
$95,000 - $120,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Managing property management teams
Customer relationship building
Property supervision
Budgeting for community living facilities
Financial reporting
Coaching
Employee retention
Collaboration with board members
Managing property portfolios
Leadership development
High school diploma or GED
Team development
Financial concepts
Customer relationship management
Client management
Mentoring
Property management company experience
Leading team collaboration initiatives
Client retention strategy
Managing property management budgets
Productivity software
Team motivation (leadership skill)
General management
Board relations
Stakeholder relationship building
Team building

Full Job Description

Company Vision

RISE Association Management Group is the best-in-class provider of property services for Texas homeowners' associations. Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We're an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We're thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We're a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we're looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.

We are problem solvers and business managers who just happen to be in the business of community association management. Together, we're capable of so much more. Together, we RISE.

Our Core Values:

Honoring Commitments
Precision
Unquenchable Curiosity
Stewardship
Being a Great Partner
Inspire Others with Your Attitude
Finding A Way, despite any obstacles
Taking Ownership

Regional Director, Condominium Association Management

Location: Rise Corporate Office – Houston, TX
Compensation: $95,000 - $120,000 annually
Employment Status: Full-Time

Position Overview

Rise Association Management Group is seeking an experienced and dynamic Regional Director to lead and support a portfolio of garden-style condominium and condominium associations throughout the Greater Houston area.

This leadership role is responsible for overseeing a team of Community Managers and support staff while ensuring exceptional service delivery, operational excellence, and strong client retention. The Regional Director serves as a strategic partner to Boards of Directors, providing operational guidance, leadership development, financial oversight, and consultative support to help communities achieve their goals.

The ideal candidate is a relationship-driven leader with strong condominium management experience, exceptional communication skills, and the ability to coach and develop high-performing teams. This role requires someone who can balance client expectations, team development, operational performance, and strategic planning while maintaining the high standards associated with the RISE brand.

This position is highly interactive and requires regular communication with clients, Board members, managers, and executive leadership. Evening Board meetings and occasional community events are expected.

Key Responsibilities

Team Leadership & Development

Lead, mentor, and develop a team of Community Managers and support staff
Conduct regular one-on-one meetings, team meetings, and performance reviews
Foster a culture of accountability, professionalism, collaboration, and service excellence
Support employee retention through coaching, development, and career path planning
Provide ongoing training related to condominium operations, Board relations, financial management, and company best practices
Identify performance concerns and implement coaching and corrective action plans as needed

Portfolio Operations Management

Ensure communities are managed in accordance with the RISE Way, governing documents, company policies, and industry best practices
Provide operational leadership and strategic guidance to managers and Boards of Directors
Review Board packets, reports, correspondence, and community communications for quality and accuracy
Assist managers with complex operational issues, resident concerns, maintenance challenges, and community matters
Monitor community performance metrics, service levels, and client satisfaction
Support onboarding and transitions for new association clients

Board & Client Relations

Build and maintain strong relationships with Boards of Directors and community leaders
Attend Board meetings and annual meetings to support managers, strengthen client relationships, and promote client retention
Serve as an escalation point for complex client concerns and operational matters
Provide consultative leadership to Boards regarding governance, operations, budgeting, reserve planning, and community objectives
Ensure responsive communication and exceptional customer service standards throughout the portfolio

Financial Oversight

Review financial packages, budgets, reserve projects, and operational reports with management teams
Provide guidance to managers and Boards regarding budget planning and financial decision-making
Monitor financial performance and ensure managers understand key financial concepts and reporting requirements
Support long-term planning and operational forecasting for client communities

Compliance & Governance

Promote compliance with governing documents, company policies, and applicable laws
Assist managers in understanding condominium governance requirements and operational best practices
Monitor compliance with Texas Property Code Chapter 82 and other applicable laws affecting condominium associations
Stay informed on industry trends, legislative updates, and best practices impacting community associations

Required Skills, Knowledge & Experience

Experience

Minimum 5 years of community association management experience
Minimum 3 years of leadership experience managing direct reports
Experience managing condominium associations required
Experience overseeing multiple communities and managers preferred
Proven experience working directly with Boards of Directors
Strong client retention and relationship management experience
Working knowledge of Texas Property Code Chapter 82 preferred

Skills & Abilities

Exceptional leadership, coaching, and team development skills
Strong knowledge of condominium operations and governance
Excellent communication, presentation, and relationship-building abilities
Strong organizational and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
General understanding of budgeting, financial reporting, reserve planning, and association operations
Ability to influence, mentor, and hold teams accountable

Technical Skills

Proficiency in Microsoft Office Suite
Experience with community association management software platforms preferred

Education & Certifications

Bachelor's Degree preferred
High School Diploma or equivalent required
CMCA, AMS, PCAM, or other industry designations strongly preferred

Additional Information

FLSA Status: Exempt
Status: Full-Time

Schedule

Monday through Friday during normal business hours

Regular evening Board meetings and occasional weekend community events are expected.

Travel

Local travel throughout the Greater Houston area and surrounding communities is required.

Compensation & Benefits

Compensation

$95,000 - $120,000 annually

Benefits Package

20 Days PTO Per Year + 10 Paid Holidays
Group Health Insurance (75% Employer Paid)
Life & AD&D Insurance
Available Dental, Vision, Short-Term Disability, and Additional Voluntary Benefits
401(k) Plan

Why Join Rise AMG?

At Rise AMG, we believe strong communities start with strong leaders. As a Regional Director, you will play a critical role in developing talent, strengthening client relationships, and driving operational excellence across a portfolio of condominium communities.

This is an opportunity to join a growing organization where leadership, accountability, innovation, and service are valued, and where your experience can make a lasting impact on both our clients and our team.

Why Join Rise AMG?

At Rise AMG, we believe in fostering growth and creating a supportive environment where employees can thrive. As a Rise employee, you will have the opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community.

Ready to take the next step in your career? Apply now to join the Rise AMG team and be part of a company dedicated to excellence in property management.

Quick Apply

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Regional Director, Condominium Association Management

Position Overview

Key Responsibilities

Team Leadership & Development

Portfolio Operations Management

Board & Client Relations

Financial Oversight

Compliance & Governance

Required Skills, Knowledge & Experience

Experience

Skills & Abilities

Technical Skills

Education & Certifications

Additional Information

Schedule

Travel

Compensation & Benefits

Compensation

Benefits Package

Why Join Rise AMG?

Why Join Rise AMG?