Top 1601 Of customer service Jobs in Berkeley, Ca

Associate Customer Success Manager, Uber Direct Enterprise
Uber —San Francisco, CA
- $81,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- 401(k)
Front Desk Associates, Berkeley
Equinox —Berkeley, CA
- $19.61 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
1d
Front Desk
El Cerrito Pet Hospital —El Cerrito, CA
- $19 - $24 an hour
- Part-time
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Onboarding Specialist (Remote)
LeagueApps —San Francisco, CA
- $62,014 - $93,021 a year
- Remote
- Mid-level
- 2 years
- Communication skills
- Commuter assistance
- Health savings account
Quick Apply
Remote Customer Service Representative
Qureos Inc —San Francisco, CA
- Full-time
- Remote
- Communication skills
- Entry level
- Time management
3d
Customer Service Clerk FT
R+L Carriers —Oakland, CA
- From $22.07 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Customer Service Associate
Walgreens —Berkeley, CA
- $19.18 - $20.00 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Client Service Associate
Morgan Stanley —Oakland, CA
- $34,320 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Customer Experience Associate
Ansa Biotechnologies —Emeryville, CA
- $85,000 - $91,000 a year
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
CUSTOMER SERVICE SUPERVISOR-2 in RETIREMENT ADMINISTRATION SERVICE CENTER
University of California Office of the President —Oakland, CA
- $105,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Analysis skills
- Health insurance
- Retirement plan
Customer Service Agent Part Time
American Airlines —San Francisco, CA
- From $22.51 an hour
- Overtime
- Bilingual
- Background check
- Pass drug screening
- Health insurance
- Dental insurance
2d
Customer Service Coordinator
Medical Instrument Development Laboratories —San Leandro, CA
- $65,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Guest Services Representatives
Omni Hotels & Resorts —San Francisco, CA
- $35.09 an hour
- Full-time
- English
- Hotel
- Math
Quick Apply
Customer Service Associate I
Dollar Tree —Berkeley, CA
- $19.70 - $20.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
OAK - Customer Service Agent Delta - Part Time
Unifi Aviation, LLC —Oakland, CA
- $20.97 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
10d
Customer Service/Sales
Home Depot —El Cerrito, CA
- $20.50 - $23.50 an hour
- Entry level
Customer Service Representative
Distribution International —Benicia, CA
- $20 - $40 an hour
- 18 years or older
- Basic math
- Ability to lift 50 pounds
- Wellness program
- Health savings account
Front Desk Agent at Executive Inn & Suites / Best Western Plus Bayside Hotel
Executive Inn & Suites —Oakland, CA
- $18.85 - $25.14 an hour
- Part-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Desk Receptionist
Children Club House —Berkeley, CA
- $20 - $22 an hour
- Part-time
- Spanish
- Childcare
- CPR Certification
Quick Apply
Front Desk Agent | Homewood Suites | Oakland, CA
PM Hospitality Strategies, Inc. —Oakland, CA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply

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Associate Customer Success Manager, Uber Direct Enterprise

Uber -
San Francisco, CA

Apply Now

Job Details

Full-time
$81,000 - $100,000 a year

Benefits

401(k)

Qualifications

Employee relationship building
Bachelor's degree
Data-driven problem-solving

Full Job Description

About the Role

Uber Direct is one of Uber's fastest growing businesses, enabling Merchants to unlock last-mile delivery for their customers via their own ecommerce channels (outside of the Uber Eats marketplace).

We have developed strategic partnerships with key Merchants across Online Food Delivery and are seeking an Associate Customer Success Manager to join our growing team.

As an Associate Customer Success Manager, you will serve as a trusted partner to our Merchant Partners, developing long-lasting relationships to support and grow their business on our platform. You will work collaboratively with sales, operations, product, and other technical counterparts to develop, implement, and automate critical business processes to better manage the day-to-day performance of our merchants. At its core, we are seeking an individual who:

Part Operator Part Strategist: You see the forest from the trees. You have the ability to get into the weeds with your clients while also establishing a vision for both their and our growth.
Remains Calm, Cool & Collected: You find focus in fast-paced, sometimes ambiguous environments. Whether it's a new challenge for you or the organization, you welcome them with open arms;
Challenges the Status Quo: You possess an insatiable appetite to solve strategic problems by quickly getting to the core of an issue through investigation, data and analysis. Whether its internal leadership or a merchant executive, you voice your opinion for the betterment of the team; and
Demonstrates Empathetic Leadership: You understand the importance of diversity in the workplace and are able to foster connections with your peers by putting people first and building personal relationships.

What You'll Do

Own and manage a portfolio of top partners; establishing key relationships enabling the growth of their business and improvement of their operations;
Act as the partner's point of contact handling inquiries, resolving conflicts, and providing solutions in a timely manner;
Engage with your portfolio and work cross-functionally with internal teams to identify and drive growth opportunities to build better features and products;
Set and track account KPI targets in a QBR context (including expansions, rollouts, and new partner initiatives);
Collaborate with leadership to set organizational strategy, and rapidly execute against it; and
Travel up to 20% per quarter, surrounding recurring Business Reviews / Partner syncs as needed

Basic Qualifications

2+ years of full-time experience in customer success, account management or strategic relationship management
Bachelors Degree

Preferred Qualifications

2+ years experience in management consulting or strategic operations
Thrives in a fast paced, growth focused environment;
Strong problem solving skills; ability to roll up your sleeves, get into the weeds of something and communicate your findings into key recommendations;
Excellent storytelling and relationship building skills;
Previous experience managing large enterprise accounts; and
Highly creative; passion to change and revolutionize the delivery industry

~~ ~~

For Chicago, IL-based roles: The base salary range for this role is USD $81,000 per year - USD $90,000 per year.

For New York City, NY-based roles: The base salary range for this role is USD $90,000 per year - USD $100,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $90,000 per year - USD $100,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

of customer service jobs in berkeley, ca

Associate Customer Success Manager, Uber Direct Enterprise

Front Desk Associates, Berkeley

Front Desk

Onboarding Specialist (Remote)

Remote Customer Service Representative

Customer Service Clerk FT

Customer Service Associate

Client Service Associate

Customer Experience Associate

CUSTOMER SERVICE SUPERVISOR-2 in RETIREMENT ADMINISTRATION SERVICE CENTER

Customer Service Agent Part Time

Customer Service Coordinator

Guest Services Representatives

Customer Service Associate I

OAK - Customer Service Agent Delta - Part Time

Customer Service/Sales

Customer Service Representative

Front Desk Agent at Executive Inn & Suites / Best Western Plus Bayside Hotel

Front Desk Receptionist

Front Desk Agent | Homewood Suites | Oakland, CA

I want to receive the latest job alert for of customer service in berkeley, ca

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