Top 14 Service advisor Jobs in Boone Ia

Service Advisor
Telle Tire & Auto Service Inc —Boone, IA
- $50,000 - $65,000 a year
- Full-time
- Clean driving record
- Sales
- Ability to walk for extended periods
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5d
Automotive Service Advisor/Writer
Ames Ford Lincoln —Ames, IA
- $60,000 - $100,000 a year
- Full-time
- Dealership
- Mid-level
- In-person
- Paid holidays
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12d
Service Advisor
Honda of Ames —Ames, IA
- Weekends as needed
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
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10d
(USA) Tire and Battery Service Advisor
Sam's Club —Ames, IA
- $19 - $27 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Automotive Service Advisor
Smith Automotive —Ames, IA
- Full-time
- ASE Certification
- Clean driving record
- High school diploma or GED
- Paid training
- Paid holidays
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Automotive Service Manager
Confidential —Ames, IA
- $80,000 - $125,000 a year
- Full-time
- Background check
- Dealership
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Collision Repair Estimator
Shaffer Auto Body —Ames, IA
- $50,000 - $85,000 a year
- Full-time
- Clean driving record
- Mechanic experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Manager
Van-Wall Equipment, Inc. —Story City, IA
- Extended hours
- Sales
- Dealership
- Computer literacy
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Ag Service Manager
Vetter Equipment —Nevada, IA
- Online Application
- Sales
- Dealership
- Computer literacy
- Paid holidays
- Health insurance
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Automotive Customer Service Advisor - 342
Jiffy Lube —Ames, IA
- $13 - $17 an hour
- No experience needed
- Ability to climb stairs
- Ability to lift 50 pounds
- AD&D insurance
- Health insurance
Quick Apply
Service Advisor
Lithia Nissan of Ames —Ames, IA
- Weekends as needed
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply
2d

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Automotive Service Advisor/Writer
Ames Ford Lincoln —Ames, IA
As a Service Advisor, you’ll be a key part of the customer experience—helping customers understand their vehicle’s service needs, communicating recommendations…
$60,000 - $100,000 a year
Quick Apply
12d
Service Advisor
Telle Tire & Auto Service Inc —Boone, IA
Comply with all relevant federal, state, and local regulations. Communicate with team leaders about incoming work and ensure efficient workflow.
$50,000 - $65,000 a year
Quick Apply
5d

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Automotive Service Advisor
Lindsay Honda —Columbus, OH
Valid driver's license with a clean driving record. Recommending maintenance and repair services based on vehicle inspections and manufacturer guidelines.
$20 - $25 an hour
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Automotive Service Advisor
Luke's Auto —Columbus, OH
The Luke's Auto Service Advisor performance is evaluated on attitude, presentation, and humble servant’s heart, high quality written and verbal communication…
$50,000 - $135,000 a year
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service advisor jobs near boone ia

Service Advisor

Telle Tire & Auto Service Inc -
Boone, IA

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Job Details

Full-time
$50,000 - $65,000 a year
5 days ago

Qualifications

Customer communication
Basic math
High school diploma or GED
Driver's License

Full Job Description

The Automotive Service Advisor plays a vital role in delivering exceptional customer service by consulting with customers, recommending services, and documenting their concerns, requests, and services on the repair order accurately. This role involves setting and managing customer expectations, scheduling services, and ensuring maximum efficiency, productivity, and revenue. Service Advisors are key to customer satisfaction, ensuring that all work is completed to the customer's satisfaction and in compliance with service standards.

Key Responsibilities:

Utilize service history, factory maintenance guides, and internal checklists to recommend additional services and repairs
Provide customers with a complete and accurate written cost estimate
Communicate realistic promise times to customers and set proper expectations
Obtain customer signatures on repair orders and ensure proper documentation
Adhere to warranty policies and procedures
Accurately document customer concerns, requests, causes, and corrections on repair orders
Communicate with team leaders about incoming work and ensure efficient workflow
Review inspection reports from technicians and manage technician time efficiently
Monitor repair progress throughout the day, keeping customers informed of any changes to estimates, costs, or time requirements
Obtain proper authorization before performing any additional repairs
Explain completed work and all charges to customers clearly and effectively
Support the Service Department by managing schedules and ordering necessary parts
Collaborate with vendors, suppliers, and the Parts Department to ensure timely parts availability
Maintain a clean, safe, and organized work environment
Maintain a professional appearance and treat all colleagues with respect
Comply with all relevant federal, state, and local regulations
Provide excellent written and oral communication to ensure smooth service delivery

Licenses and Certifications:

Valid Driver’s License (Required)

Job Requirements:

High school diploma or equivalent education
Two (2) or more years of customer service experience; experience as a service advisor or service writer preferred
Knowledge of:
- Automotive service, maintenance, and repairs
- MS Office products
- Basic mathematics

Skills and Abilities:

Excellent customer service and sales skills
Strong ability to communicate effectively, both orally and in writing
Honesty, transparency, and strong ethical standards
Conflict resolution and problem-solving capabilities
Strong leadership, interpersonal, and organizational skills
Willingness to participate in in-house training programs
Good driving record

Physical Requirements:

Ability to lift up to 75 lbs
Regularly required to talk and hear
Frequently required to stand, walk, and sit
Occasionally required to bend, stoop, reach, crawl, and climb
May be exposed to loud noise, vibration, exhaust fumes, and other conditions typical in a service repair environment

We're more than just a service provider-we're a team driven by purpose, urgency, and care. We pride ourselves on delivering expert solutions that are fast, reliable, and focused on what matters most: the customer.

Our culture is built around putting customer care first. Whether in the shop, in the field, or in the corporate office, we believe every role is an opportunity to ease someone's stress and replace it with confidence. That's why we respond with urgency, lead with empathy, and empower our associates to go above and beyond. Together, we turn stress into satisfaction.

Our mission is simple: the customer's needs are our mission-every time, no exceptions. We support our team members with the tools, training, and trust they need to serve customers better. From the first call to the final follow-up, we deliver excellence with speed, safety, and heart.

If you're passionate about helping others, solving problems under pressure, and being part of a team that leads with care and delivers with purpose-we'd love to have you on board.

The organization is committed to providing reasonable accommodations to qualified individuals with disabilities to support the performance of essential job functions. Accommodation requests will be reviewed and considered on an individual basis in accordance with applicable laws.

Quick Apply

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service advisor jobs in boone ia

Service Advisor

Automotive Service Advisor/Writer

Service Advisor

(USA) Tire and Battery Service Advisor

Automotive Service Advisor

Automotive Service Manager

Collision Repair Estimator

Service Manager

Ag Service Manager

Automotive Customer Service Advisor - 342

Service Advisor

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