Top 33 Quality assurance lead Jobs in Branson, Mo

Residential Services Lead
Stone County Developmental Disability Board —Reeds Spring, MO
- From $23 an hour
- Overnight shift
- Background check
- Clean driving record
- Mid-level
- Paid training
- Health savings account
Quick Apply
11d
Customer Relations Lead
Sight and Sound Theatres —Branson, MO
- 8 hour shift
- Mid-level
- High school diploma or GED
- Mentoring
Assistant Director of Residential Services
Stone County Developmental Disability Board —Reeds Spring, MO
- From $68,000 a year
- Weekends as needed
- Background check
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
8d
Community Sales Director
The Bungalows at Branson Meadows —Branson, MO
- 8 hour shift
- Computer literacy
- Mid-level
- Windows
Quick Apply
3d
Lead HVAC Install Professional
Aire Serv —Branson, MO
- $24 - $30 an hour
- Background check
- Clean driving record
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Sales Executive Action Line
Hilton Grand Vacations —Branson, MO
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Vice President of Industrial Construction & Operations – North America
MTLI Group of Companies —United States
- $220,000 - $350,000 a year
- Full-time
- Remote
- 11+ years
- Human resources
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Data Center Fiber Optic Specialist
Karavan Technology —United States
- $30 - $45 an hour
- Contract
- Classroom
- Spanish
- Construction site
- Paid holidays
- Health insurance
Quick Apply
4d
IT/OT Architect/Developer
Vibotek LLC —United States
- Full-time
- Remote
- Azure
- AWS
- Senior level
Quick Apply
Alteryx Workflow Developer
Vytwo —United States
- Full-time
- Remote
- Engineering
- 3 years
- Java
Quick Apply
Inspections Operations Leader
PFS TECO An NFPA Global Solutions Company —United States
- Mid-level
- Residential
- High school diploma or GED
Quick Apply

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Residential Services Lead

Stone County Developmental Disability Board -
Reeds Spring, MO

Quick Apply

Job Details

Full-time
From $23 an hour
11 days ago

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Paid orientation
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Confidential information handling
Interpersonal skills
Social service program staff supervision
Care documentation
High school diploma or GED
Driver's License
Attention to detail
Problem-solving
Direct support
Mentoring
Organizational skills
Productivity software
Training
On-call support
Task assignment
Delegation

Full Job Description

Position Summary

The Residential Services Lead provides administrative, training, quality assurance, and direct support assistance within residential services. This position serves as a key support role to the House Manager by helping ensure compliance, documentation accuracy, staff development, and continuity of services for individuals receiving supports. This role is expected to maintain a strong presence within residential homes through scheduled shift coverage and participation in SCDDB’s on-call rotation.

**This position requires occasional evening, overnight, and weekend hours.

Required Skills/Abilities:

Exceptional verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to prioritize and delegate tasks.
Ability to maintain confidential records.
Ability to be flexible, have on-call responsibilities, and fill in for shifts as needed.
Proficient with Microsoft Office Suite or related software.

Essential Duties and Responsibilities

Administrative and Quality Assurance (25%)

Conduct routine reviews of residential documentation for accuracy, completeness, and compliance.
Assist with quality assurance audits and correction of identified deficiencies.
Prepare, organize, scan, file, and shred documents in accordance with agency procedures and confidentiality requirements.
Assist with monthly house book preparation and maintenance.
Support recordkeeping related to medications, appointments, incidents, and other required residential documentation.
Assist the House Manager with administrative projects, reports, and compliance initiatives as assigned.

Training and Staff Development (25%)

Serve as a backup trainer for residential staff and Direct Support Professionals.
Assist with orientation and onboarding of new employees.
Provide in-home coaching and reinforcement of agency policies, procedures, and best practices.
Support training related to medication administration, documentation, health and safety, person-centered supports, and regulatory compliance.
Work collaboratively with the Training Manager to identify and address training needs.
Model professional behavior and person-centered service delivery.

Direct Support and Shift Coverage (50%)

Provide direct support services to individuals receiving residential services.
Maintain a regular schedule that includes direct care responsibilities.
Assist with staffing needs by covering open shifts as assigned.
Provide PRN coverage when needed to ensure continuity of supports.
Support individuals with activities of daily living, community participation, medication administration (if certified), transportation, and implementation of service plans.
Promote individuals' rights, choices, dignity, and independence.
Respond appropriately to emergencies and follow agency protocols.

On-Call Responsibilities

Participate in the residential on-call rotation as scheduled.
Provide guidance and support to staff during assigned on-call periods.
Respond to urgent residential matters in accordance with agency expectations.

Qualifications

High school diploma or equivalent.
Minimum of two years of experience providing direct support services, residential services, or a related human services role.
Demonstrated ability to maintain accurate documentation and records.
Strong organizational, communication, and problem-solving skills.
Ability to train, mentor, and support staff.
Valid driver's license and acceptable driving record.
Ability to meet all agency background screening requirements.

Knowledge, Skills, and Abilities

Knowledge of person-centered supports and residential service delivery.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to work independently while collaborating effectively with supervisors and staff.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities and adapt to changing staffing needs.

Physical Requirements

Ability to lift, transfer, and assist individuals as required by service needs.
Ability to stand, walk, bend, and perform physical aspects of direct support work.
Ability to travel between residential locations.

Working Conditions:

Residential Services Lead will work in a changing environment that adjusts to the needs of the persons served in program services. The environment may be fast-paced with interruptions, distractions, and deadlines. House Manager need to be flexible and be able to adjust to changing needs or activities. Depending on the needs of the individuals, the work can be physically demanding including transferring or supporting people with mobility needs, lifting, or moving items up to 50 lbs., walking or standing for extended periods of time, or providing support through CPR/First Aid, behavioral support, and other interventions.

SCDDB provides:

Paid training for CPR/1st Aid Certification, Medication Administration, Positive Behavior Support Training, and Class E driver's license.
Great work environment.
Excellent pay.
Vacation and Sick accrual begins immediately.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid orientation
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Providing Direct Support: 2 years (Required)

License/Certification:

Driver's License (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Ability to Commute:

Reeds Spring, MO 65737 (Required)

Work Location: In person

Quick Apply

Refine Your Search

quality assurance lead jobs in branson, mo

Residential Services Lead

Customer Relations Lead

Assistant Director of Residential Services

Community Sales Director

Lead HVAC Install Professional

Sales Executive Action Line

Vice President of Industrial Construction & Operations – North America

Data Center Fiber Optic Specialist

IT/OT Architect/Developer

Alteryx Workflow Developer

Inspections Operations Leader

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