Top 89 Guest service representative Jobs in Charleston Sc

Front Desk Concierge (Overnight)
Stratton Amenities —Charleston, SC
- $17 an hour
- Part-time
- Bilingual
- Residential
- Hotel
13d
Customer Service Representative - 16
Buck Management Corporation —Charleston, SC
- $14 - $16 an hour
- Part-time
- Background check
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative- 12
Buck Management Corporation —Wando, SC
- Part-time
- Background check
- High school diploma or GED
- In-person
- Disability insurance
- Health insurance
Quick Apply
Guest Service Representative
HOME2 SUITES - NORTH CHARLESTON —North Charleston, SC
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Guest Services Representative
MUSC —Charleston, SC
- Part-time
- Inpatient
- Outpatient experience
- High school diploma or GED
Front Desk Agent
Meeting Street Inn —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
Part Time Guest Services Representative
Hendrick Toyota North Charleston —North Charleston, SC
- Part-time
- Doctoral degree
- Dealership
- Ability to walk for extended periods
Guest Services Representative
Hendrick Lexus Charleston —Charleston, SC
- Weekends as needed
- Doctoral degree
- Dealership
- Ability to walk for extended periods
Guest Services Representative
Rick Hendrick BMW Charleston —Charleston, SC
- Weekends as needed
- Doctoral degree
- Dealership
- Ability to walk for extended periods
Guest Services Representative
Element by Marriott North Charleston —North Charleston, SC
- Hotel
- Ability to lift 50 pounds
- Front desk
- Health insurance
- Dental insurance
Quick Apply
Guest Services Representative
Towneplace Suites Charleston Mt Pleasant —Mount Pleasant, SC
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Patient Access Representative II
MUSC —Mount Pleasant, SC
- Weekends as needed
- High school diploma or GED
- Clinic
- Pediatrics
Customer Service Representative
Crunch Fitness - JFF North America —Mount Pleasant, SC
- $10 - $15 an hour
- Part-time
- CPR Certification
- Computer literacy
- Writing skills
- Employee discount
- Gym membership
Quick Apply
Front Desk Agent
Elliott House Inn —Charleston, SC
- Full-time
- English
- Mid-level
- Hotel
Guest Services Representative - Holiday Inn
Milen Enterprises, Inc —North Charleston, SC
- $16 - $17 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
Quick Apply
Front Desk Agent
The Loutrel —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
- Free parking
13d
Front Desk Agent/Concierge
Spectator Hotel —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
- Free parking
1d
Guest Services Rep Part Time-104020
ESA Management, LLC —Mount Pleasant, SC
- $16.50 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
Quick Apply
Front Desk
IMAGE WEST ASHLEY LLC —Charleston, SC
- Part-time
- Hotel
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Services Representative
Market Pavilion Hotel —Charleston, SC
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance

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Front Desk Concierge (Overnight)

Stratton Amenities -
Charleston, SC

Apply Now

Job Details

Part-time | Full-time
$17 an hour
13 days ago

Qualifications

High school diploma or GED

Full Job Description

Overnight Concierge | Front Desk Agent (Overnight)

Stratton Amenities is a hospitality-driven concierge services company providing luxury, hotel-style front desk concierge services for upscale apartment and condominium communities. Our mission is to deliver an elevated residential experience through warmth, professionalism, and attentive service, while ensuring residents feel comfortable, supported, and secure always.

Position Overview

We are seeking a professional, dependable, and hospitality-focused Overnight Concierge / Front Desk Agent to represent the community during overnight hours at a luxury residential high-rise.

This role is ideal for a hospitality professional who thrives in a calm, composed environment and understands that overnight operations require both elevated service and strong situational awareness. The Overnight Concierge is responsible for delivering a warm and polished guest experience while also supporting overnight operations such as monitoring activity, conducting walkthroughs, responding to resident concerns, and documenting incidents as needed. During overnight hours, this role plays a critical part in maintaining order, professionalism, and continuity until the daytime team arrives.

Schedule and Employment Type

Overnight shifts, including weekends and holidays
Full-time and part-time positions available

What We Offer

Competitive hourly pay
Stable and consistent overnight schedules
Professional, supportive, and team-oriented work environment
Performance-based recognition and rewards
Opportunity to work in luxury residential communities
Growth opportunities within hospitality and residential services

Key Responsibilities

Welcome residents and guests with professionalism, warmth, and discretion during overnight hours
Serve as the primary overnight front desk representative and point of contact for the community
Deliver anticipatory, hospitality-driven service while managing overnight operations
Conduct routine walkthroughs of common areas, amenities, and the property to ensure cleanliness, safety, and policy compliance
Monitor lobby activity, surveillance cameras, and building access points to support a secure and comfortable environment
Respond calmly and professionally to overnight resident concerns, including noise complaints, access issues, and general disturbances
De-escalate situations when appropriate and escalate concerns according to established protocols
Accurately document incidents, complaints, and unusual activity through detailed incident reports and shift logs
Answer, screen, and route phone calls using polished and professional telephone etiquette
Accurately log, secure, and manage resident packages and perform package inventory audits
Assist residents with reasonable requests including directions, amenity access questions, transportation coordination, and general inquiries
Enforce community policies consistently, professionally, and discreetly
Maintain confidentiality and exercise sound judgment at all times
Ensure the front desk, lobby, and common areas remain clean, organized, and presentable
Provide clear and thorough hand off notes to oncoming team members

Position Requirements

Previous experience in hospitality, concierge services, front desk operations, hotels, luxury residential communities, night audit, or upscale customer service
Minimum of 1 to 2 years of experience delivering exceptional guest or resident service
Excellent verbal and written communication skills
Strong problem-solving skills and ability to remain composed under pressure
Calm, reliable, and professional demeanor, especially during overnight hours
Strong interpersonal skills with a hospitality-first mindset
Organized, proactive, and self-motivated with strong attention to detail
Ability to multitask and prioritize in a dynamic overnight environment
Takes pride and ownership in both the position and the property
Maintains a neat, polished, and professional appearance
Ability to work overnight shifts, weekends, and holidays
Comfortable working independently while following established protocols

Preferred Qualifications

Experience as a hotel night auditor, overnight concierge, or overnight front desk agent
Experience in luxury residential, boutique hotel, or upscale hospitality environments
Experience handling incident reports, noise complaints, and overnight resident concerns
Familiarity with access control systems, surveillance monitoring, and package management tools
Bilingual skills are a plus

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer. We believe diversity and inclusion are essential to delivering exceptional hospitality and building meaningful connections. We encourage applicants from all backgrounds who are passionate about service excellence and professional responsibility to apply.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

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