Top 10 Desktop support technician Jobs in Clive, Ia

Sr. Microsoft Windows Field Deployment Technician
MKS2 Technologies —Des Moines, IA
- $65,000 - $70,000 a year
- Weekends as needed
- Computer Science
- 5 years
- Office
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19h
Desktop Support Technician
Metasys Technologies Inc. —Urbandale, IA
- $28 - $32 an hour
- Contract
- Mid-level
- Travel
- In-person
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IT Support Technician - Level 1
Landus —Des Moines, IA
- Computer science
- Computer Science
- Bachelor of Science
IT Support Desk Technician II
HEARTLAND BUSINESS SYSTEMS LLC —West Des Moines, IA
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Conflict management
- On-the-job training
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1d
Retail ITAD Tech
Dymin Systems —Urbandale, IA
- $42,000 - $48,000 a year
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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13d
Senior Installation Field Engineer
MKS2 Technologies —Des Moines, IA
- $75,000 - $80,000 a year
- Computer science
- Computer Science
- Up to 50% travel
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19h
Microsoft Windows Field Deployment Technician
MKS2 Technologies —Des Moines, IA
- $45,000 - $48,000 a year
- Weekends as needed
- Windows
- High school diploma or GED
- Clinic
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1d
Repair & Receiving Technician
Hammer, Inc. —Des Moines, IA
- From $23 an hour
- Full-time
- Computer literacy
- Assembly
- Driver's License
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desktop support technician jobs near clive, ia

Sr. Microsoft Windows Field Deployment Technician

MKS2 Technologies -
Des Moines, IA

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Job Details

$65,000 - $70,000 a year
19 hours ago

Qualifications

Desktop computer repair
Staff supervision
Network hardware support
Team supervision
Packing
Software deployment
Laptop (troubleshooting support)
Field engineering on-site equipment repair
Moving
Hardware maintenance
Operating system updates
Managing IT teams
Printer (troubleshooting support)
Computer hardware
Desktop (troubleshooting support)
Computer management
Field engineering equipment installation
System deployment
Managing electronics installation or repair teams
Desktop administration
Peripheral hardware support
Debugging
Office equipment system installation
High availability

Full Job Description

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

Senior Microsoft Windows Field Deployment Technician

Salary: $65,000 - $70,000 annually with full benefits

As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and updates, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions.

This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week.

You Have:

5 years' experience in imaging, installing computer equipment, and managing teams of technical staff
Must be able to unpack/re-pack, move, and install pallets of IT equipment, with each item weighing up to 50 pounds, with no restrictions
Must have personal transportation available during work hours
Will need to consistently traverse around the site campus, transporting equipment to various office buildings, and frequently stoop, crouch, and reach to set up/remove computers/pull cords under desks and in server closets
Will frequently need to be able to push carts carrying equipment
Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e., laptops, desktops, and printers), refresh, upgrade, and deployment projects, as well as excellent customer service skills
Experience with conducting routine system administration tasks and logging data in system admin logs
Experience with maintaining and troubleshooting a wide variety of systems and networks, including high-availability systems
Knowledge of debugging protocols and processes, and the ability to work independently while providing excellent customer service
Bachelor's degree in computer science, Information Systems, Information Technology, or equivalent, and 5 total years of experience; or 13 total years of experience in lieu of a degree

Nice If You Have:

Experience with the ServiceNow ticketing system a plus
Experience with the VA
Public Trust clearance
Experience with Microsoft windows desktop deployments
Experience as IT helpdesk Tier 1 or 2

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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desktop support technician jobs in clive, ia

Sr. Microsoft Windows Field Deployment Technician

Desktop Support Technician

IT Support Technician - Level 1

IT Support Desk Technician II

Retail ITAD Tech

Senior Installation Field Engineer

Microsoft Windows Field Deployment Technician

Repair & Receiving Technician

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