Top 379 Customer advocate Jobs in Columbus

Patient Service Representative
quantum-health —Dublin, OH
- From $18 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- Paid holidays
Client Service Excellence Representative - RS
Vanguard —Columbus, OH
- $52,000 - $67,500 a year
- Mid-level
- 3 years
- High school diploma or GED
Client Service Excellence Representative (FINRA Licensed)
Vanguard —Columbus, OH
- $70,500 - $81,500 a year
- Mid-level
- 3 years
- Associate's degree
Sales & Marketing Director
Bickford of Upper Arlington —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Disability insurance
- Health insurance
Quick Apply
13d
Retail Sales Associate
2020 Companies, Inc. —London, OH
- $800 - $1,000 a week
- Weekends as needed
- High school diploma or GED
- In-person
- Marketing
- Paid training
- Paid holidays
Quick Apply
Remote Licensed Independent Social Worker
Grow Therapy —Columbus, OH
- $60 - $93 an hour
- Part-time
- Remote
- Mid-level
- Social Work
- Telehealth
- Continuing education credits
- Professional development assistance
RN Homecare - Pediatric
Maxim Healthcare Services —Canal Winchester, OH
- $30 - $33 an hour
- Part-time
- RN License
- BLS Certification
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
2d
Remote Licensed Clinical Mental Health Counselor
Grow Therapy —Columbus, OH
- $60 - $93 an hour
- Part-time
- Remote
- Mid-level
- Telehealth
- Continuing education credits
- Professional development assistance
Remote Psychiatric Mental Health Nurse Practitioner — PMHNP
Grow Therapy —Ohio
- $80 - $161 an hour
- Part-time
- Remote
- Nursing
- Psychiatry
- Mid-level
- Continuing education credits
- Flexible schedule
10d
RN - Private Duty Nursing
Maxim Healthcare Services —Hilliard, OH
- $30 - $37 an hour
- Night shift
- RN License
- BLS Certification
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
Supervisor, Distribution
Mclane Company, Inc. —Lockbourne, OH
- $65,000 - $75,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Profit sharing
- Health savings account
6h
Design Manager
TriMark USA —Columbus, OH
- $80,000 - $105,000 a year
- Email
- Background check
- Hospitality
- Construction site
- Health insurance
- Dental insurance
Quick Apply
RN Homecare - Adult
Maxim Healthcare Services —Pickerington, OH
- $30 - $35 an hour
- Part-time
- RN License
- BLS Certification
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
1d
Medical Assistant
Central Ohio Primary Care Physicians,Inc —Columbus, OH
- Full-time
- HIPAA
- High school diploma or GED
- Medical terminology
Quick Apply
6d
RN - Private Duty Nursing
Maxim Healthcare Services —Columbus, OH
- $30 - $37 an hour
- Night shift
- RN License
- BLS Certification
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
RN - Private Duty Nursing
Maxim Healthcare Services —Westerville, OH
- $30 - $37 an hour
- Night shift
- RN License
- BLS Certification
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
RN - Private Duty Nursing
Maxim Healthcare Services —Pataskala, OH
- $30 - $33 an hour
- Full-time
- RN License
- BLS Certification
- Mid-level
- Paid training
- Commuter assistance
Quick Apply
Service Coordinator II - Abbey Church Village
National Church Residences —Dublin, OH
- Full-time
- Mid-level
- Residential
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
1d
Sales Associate - Year-Round, Part Time - Columbus, OH
L. L. Bean —Columbus, OH
- $16 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Merchandising
- Flexible schedule
Youth Advocate, 3rd Shift
Star House —Columbus, OH
- $22 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Case management
- Health insurance
- Dental insurance
Quick Apply
8d

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Patient Service Representative

quantum-health -
Dublin, OH

Apply Now

Job Details

Full-time
From $18 an hour

Benefits

Continuing education credits
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Snacks provided
Employee assistance program
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

High school diploma or GED
Video conferences (communication methods)

Full Job Description

Description

Who We Are

Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost—we call ourselves Healthcare Warriors®.

With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply—even if you don’t meet every requirement.

At a Glance

Hiring Classes: Next hiring classes scheduled for June 2026+
Location: Onsite at our Dublin, OH campus, eligible for hybrid flexibility*
Starting Pay: $18+ per hour
Schedule: Full time position, 40 hours/week, Monday – Friday, no weekends
Available Shifts: 10:00am- 7:00pm; 10:30am-7:30pm; 11am-8pm; 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm
Shift Differential: +$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST)

The Impact You’ll Make

As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.

Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it’s helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.

Learn more by watching the “What it means to Warrior with us” video, here!

What Success Looks Like

Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner.
Show empathy and support to members during difficult healthcare situations.
Provide clear guidance on healthcare plans, billing, and provider options.
Advocate for members by coordinating with providers and insurers to remove barriers to care.
Work collaboratively with internal teams to ensure accurate and seamless service.
Meet performance goals while continuously learning and developing expertise in healthcare navigation.
All other duties as assigned.

What You’ll Bring

Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus!
Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.
Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.
Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.
Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health’s policies, values and ethics, and protect the sensitive data entrusted to us.
Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.

Why Join Us?

Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience – solving real problems, providing clarity, and ensuring they get the care they need when they need it.
Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.
Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.
Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule – provided you have a home environment suitable for remote work. *(manager approval is required)
Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.

#LI-ONSITE

Ready to Make an Impact?

If you’re looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that’s redefining healthcare navigation.

What’s in it for you

Compensation: Competitive base and incentive compensation
Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.

Apply Now

Refine Your Search

customer advocate jobs in columbus

Patient Service Representative

Client Service Excellence Representative - RS

Client Service Excellence Representative (FINRA Licensed)

Sales & Marketing Director

Retail Sales Associate

Remote Licensed Independent Social Worker

RN Homecare - Pediatric

Remote Licensed Clinical Mental Health Counselor

Remote Psychiatric Mental Health Nurse Practitioner — PMHNP

RN - Private Duty Nursing

Supervisor, Distribution

Design Manager

RN Homecare - Adult

Medical Assistant

RN - Private Duty Nursing

RN - Private Duty Nursing

RN - Private Duty Nursing

Service Coordinator II - Abbey Church Village

Sales Associate - Year-Round, Part Time - Columbus, OH

Youth Advocate, 3rd Shift

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