Top 18 Customer service representative/ front desk administrative Jobs in Columbus

Patient Access Representative
Southeast Healthcare —Columbus, OH
- HIPAA
- High school diploma or GED
- Organizational skills
Quick Apply
Office Assistant
Consolidated Employer Services —Reynoldsburg, OH
- $38,000 - $42,000 a year
- Full-time
- Pass drug screening
- HIPAA
- Office
Quick Apply
Medical Administration Representative/Front Desk
Bridgeway Academy and Therapy Center —Columbus, OH
- $19 - $22 an hour
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Administrator
BHDP Architecture —Columbus, OH
- Part-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
4d
Front Desk Campus Support Coordinator (On-site in Columbus)
Arizona College of Nursing —Columbus, OH
- Full-time
- School experience
- Writing skills
- HIPAA
- Health insurance
- Dental insurance
Medical Administrative Representative
Bridgeway Academy —Columbus, OH
- $19 - $22 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- HIPAA
Quick Apply
4d
Call Center Representative - Somali Speaking
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- HIPAA
- Clinic
- Typing
Quick Apply
14d
Customer Service Representative
RoadOne IntermodaLogistics —Columbus, OH
- $40,000 - $48,000 a year
- Full-time
- Bilingual
- Background check
- Google Workspace
Quick Apply
12d
Senior Administrative Associate
Apollon Wealth Management —Columbus, OH
- Full-time
- Serving
- Mid-level
- Office
Quick Apply
Call Center Representative - Spanish Speaking
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- Spanish
- HIPAA
- Clinic
Quick Apply
14d
Patient Representative Supervisor
Southeast Healthcare —Columbus, OH
- HIPAA
- Mid-level
- Bachelor's degree
Quick Apply
Facilities Associate
RR Donnelley —Columbus, OH
- $18.99 - $26.59 an hour
- Full-time
- Microsoft Excel
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Patient Care RepTrainer
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- Writing skills
- Mid-level
- Clinic
Quick Apply
8d
Veterinary Assistant / Client Service Representative
Galena Veterinary Care —Galena, OH
- $16 - $19 an hour
- Full-time
- Vital signs
- Inventory management
- Patient care
- Paid time off
Quick Apply
5d
Operations Coordinator (Part-Time) North Market Bridge Park
Crawford Hoying —Columbus, OH
- Part-time
- Google Workspace
- Mid-level
- Office
Quick Apply
1d
Patient Care Coordinator Bilingual Preferred
Ortho Sport and Spine Physicians —Columbus, OH
- Spanish
- HIPAA
- English
Quick Apply
2d
Veterinary Customer Service Representative
Sunnyside Veterinary Clinic —London, OH
- $11.50 - $13.50 an hour
- Part-time
- Anatomy knowledge
- Computer literacy
- Clinic experience
Quick Apply
11h

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Patient Access Representative
Southeast Healthcare —Columbus, OH
Answer incoming calls, screen calls, take messages, and route calls appropriately. Knowledge of general office and front-desk procedures.
Quick Apply
Office Assistant
Consolidated Employer Services —Reynoldsburg, OH
Previous receptionist, front desk, medical office, or intake coordination experience preferred. This role is responsible for front desk operations, client…
$38,000 - $42,000 a year
Quick Apply

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Patient Access Representative

Southeast Healthcare -
Columbus, OH

Quick Apply

Job Details

Qualifications

Customer communication

Full Job Description

We are seeking a flexible and dependable Patient Access Representative to provide coverage across four Franklin County office locations while serving as the first point of contact for patients and visitors. This role serves as the first point of contact for patients and visitors by assisting with check-in, registration, appointment scheduling, insurance verification, and front office support. The ideal candidate provides excellent customer service, maintains accurate patient records, and is comfortable traveling between assigned locations as needed.

This role requires flexibility and reliable transportation to travel between assigned locations throughout Franklin County as needed.

Responsibilities:

Greet and welcome patients, visitors, and staff in a professional and friendly manner.
Maintaining a welcoming environment.
Route patients and visitors to appropriate staff and departments.
Register new patients and update existing patient information in the practice management system.
Guide patients through the registration and check-in process.
Obtain and verify demographic, insurance, and financial information.
Collect identification and insurance cards and copy or scan documents into patient records.
Document changes to patient personal or financial information accurately and timely.
Schedule, reschedule, and cancel patient appointments following established templates.
Create charts and schedule appointments for walk-in or new patients.
Ensure patients receive appointment reminders and follow-up scheduling when needed.
Collect co-pays, co-insurance, deductibles, and/or outstanding patient balances at check-in.
Answer incoming calls, screen calls, take messages, and route calls appropriately.
Check and return voicemails and emails in a timely manner.

High school diploma or equivalent.
Previous experience in a medical office, patient registration, or customer service role preferred.
Excellent computer and data entry skills.
Knowledge of general office and front-desk procedures.
Strong verbal communication and active listening skills.
Ability to handle multiple tasks, frequent interruptions, and fast-paced environments.
Ability to handle confidential information with discretion and professionalism.
Knowledge of HIPAA privacy regulations and confidentiality protocols.
Proficient in an EMR (electronic medical record) strongly preferred.
Strong organizational skills and attention to detail.
Ability to handle a variety of administrative tasks with accuracy and efficiency.
Must have reliable transportation to travel between locations within Franklin County.

As a healthcare provider, Southeast Healthcare is a non-smoking employer. Staff members are required to be vaccinated for the flu (medical and religious exemptions may be requested during the hiring process).

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, genetic information, gender identity or any other characteristic protected by law.

Quick Apply

Refine Your Search

customer service representative/ front desk administrative jobs in columbus

Patient Access Representative

Office Assistant

Medical Administration Representative/Front Desk

Front Desk Administrator

Front Desk Campus Support Coordinator (On-site in Columbus)

Medical Administrative Representative

Call Center Representative - Somali Speaking

Customer Service Representative

Senior Administrative Associate

Call Center Representative - Spanish Speaking

Patient Representative Supervisor

Facilities Associate

Patient Care RepTrainer

Veterinary Assistant / Client Service Representative

Operations Coordinator (Part-Time) North Market Bridge Park

Patient Care Coordinator Bilingual Preferred

Veterinary Customer Service Representative

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