Top 3434 Product manager, patient communications Jobs in Columbus

Product Manager, Patient Communications
Gifthealth Inc —Columbus, OH
- $106,000 - $132,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
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9d
Customer Success Patient Care Manager
Gifthealth Inc —Columbus, OH
- $68,109 - $80,128 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Recruiting
- Paid time off
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8d
Registered Veterinary Technician - Dermatology
Dermatology for Animals —Columbus, OH
- $25 - $30 an hour
- Full-time
- Mid-level
- Organizational skills
- Leadership
- Continuing education credits
- Paid parental leave
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Occupational Therapist
Heritage Rehab —Pickerington, OH
- From $42 an hour
- Full-time
- Nursing home
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
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General Dentist
KF Dental —Columbus, OH
- $150,000 a year
- 8 hour shift
- Dental office
- Management
- Doctoral degree
- Health insurance
- Dental insurance
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Part-Time Pharmacist
Freedom Pharmacy —Pickerington, OH
- $58.50 - $62.50 an hour
- Part-time
- Bachelor of Science
- HIPAA
- Mid-level
- Paid time off
- Employee discount
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Dental Hygienist (Logan)
Alpha Dental Logan —Columbus, OH
- $38 - $55 an hour
- Part-time
- Private practice
- Dental office
- Inventory management
- Health insurance
- 401(k)
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5d
Associate Veterinarian - Privately-owned, Signing Bonus
Dublin Veterinary Clinic —Dublin, OH
- $125,000 - $135,000 a year
- Part-time
- Doctoral degree
- Mid-level
- Surgery
- Paid training
- Health savings account
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Orthodontist
SALT Dental Partners —Dublin, OH
- $1,800 a month
- Full-time
- Dental office
- Doctoral degree
- Senior level
- Profit sharing
Psychiatric Staff RN
Nationwide Children's Hospital —Columbus, OH
- From $36.90 an hour
- Part-time
- Acute care
- Background check
- CPR Certification
- Health insurance
- Dental insurance
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Registered Cardiovascular Invasive Specialist
Lucida LLC —Columbus, OH
- Part-time
- BLS Certification
- HIPAA
- Mid-level
- 401(k)
- Paid time off
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Veterinarian
Westgate Animal Hospital —Columbus, OH
- $120,000 - $150,000 a year
- Full-time
- Surgery
- Operating room
- In-person
- Health savings account
- Health insurance
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Remote Psychiatrist (MD/DO) - Outpatient Telepsychiatry Practice with Benefits, 401K, and more!
Talkiatry —Ohio
- $325,000 - $375,000 a year
- Part-time
- Medicine
- Doctoral degree
- Psychiatry
- Paid parental leave
- Health savings account
Quick Apply
Veterinary Technician
Stringtown Animal Hospital —Grove City, OH
- $19 - $25 an hour
- 8 hour shift
- Surgery
- Operating room
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
Mammographer $ 15,000 sign on bonus
Mount Carmel Health System —Westerville, OH
- Full-time
- Surgery
- Mid-level
- Communication skills
- Relocation assistance
- Health insurance
Quick Apply
Registered Dental Hygienist
Dental Office —Blacklick, OH
- $48 - $52 an hour
- 8 hour shift
- Private practice
- Anatomy knowledge
- Dental office
- Health insurance
- Dental insurance
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Dental Hygienist
Arlington Dental Group —Upper Arlington, OH
- $40 - $50 an hour
- Full-time
- Dental office
- Customer service
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
PICC RN
Dynamic Access LLC —Columbus, OH
- Full-time
- RN License
- BLS Certification
- Mid-level
Medical Physicist
Mount Carmel Health System —Columbus, OH
- Full-time
- Hospital
- Doctor of Philosophy
- Travel
- Relocation assistance
- Health insurance
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Registered Dental Hygienist (RDH) – $50–$55/hr | Part Time or Full Time 4-Day Week | No Fridays
Total Wellness Dental Studio —Columbus, OH
- $50 - $55 an hour
- Part-time
- Dental office
- Patient care
- In-person
- Dental insurance
- Paid time off
Quick Apply

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product manager, patient communications jobs near columbus

Product Manager, Patient Communications

Gifthealth Inc -
Columbus, OH

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Job Details

Full-time
$106,000 - $132,000 a year
9 days ago

Qualifications

System development product management
Design of experiments
Bachelor's degree
Data-driven problem-solving
Research data analysis
Email automation
Cross-functional communication

Full Job Description

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Description

Patient communications is one of the highest-leverage surfaces we own. Every SMS and email we send is a touch point in the prescription journey — a moment where we can reduce friction, build trust, and keep patients on track. Right now, we send messages. We want to send the right messages, to the right patients, at the right moment.

You'll own the end-to-end patient communications product: the strategy, the roadmap, and the day-to-day execution. That means driving a more personalized patient journey through segmentation, journey mapping, and a rigorous experimentation program. You'll work at the intersection of our patient portal, checkout flow, and outbound communications — ensuring the experience is cohesive and not siloed.

This is a builder role. There is meaningful infrastructure to stand up, a clear problem space to own, and direct impact on patient outcomes.

Key Responsibilities

Own the patient communications roadmap across SMS and email — prescription status updates, refill reminders, onboarding flows, and beyond
Build the foundation for patient journey mapping: define lifecycle stages, segment patients by behavior and need, and design tailored communication tracks for each
Design and run A/B tests and experiments to optimize message timing, content, cadence, and channel — with a clear framework for what we learn and how we act on it
Ensure communications are deeply integrated with the patient portal and checkout flow, not bolted on — the in-app and out-of-app experience should feel like one journey
Partner with engineering to build on top of Twilio, understanding its capabilities and constraints well enough to make sound product and architecture decisions
Define the metrics that matter — open rates, click-through, on-treatment rates, support deflection — and drive toward them
Work with clinical and compliance to ensure all communications meet regulatory requirements
Collaborate with design and content to make every message feel warm, clear, and on-brand

Qualifications

Education: Bachelor’s Degree
Experience: 3+ years of product management experience, with demonstrated ownership of a communications, lifecycle, or engagement product
Skills:
- Familiarity with Twilio or a comparable SMS/messaging platform — you don't need to have built the infrastructure, but you need to understand how it works
- Some experience with customer or patient journey thinking — segmentation, lifecycle stages, or personalization — even if you haven't built a full program from scratch
- An experimentation mindset — you know how to frame a hypothesis, design a test, and draw conclusions from data
- Experience working on a product where communications connect to an in-app experience (portal, app, or checkout), not just standalone outbound messaging
- Comfort in a fast-moving environment where you'll need to build structure, not just follow it
- Healthcare or regulated environment experience is a plus, not a requirement

Work Environment

Location: Remote
Schedule: Full-time
Regular meetings with teams, departments, or leadership to ensure alignment.
Schedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business and cross-facility travel as needed.
Regular meetings with Operational Excellence, Pharmacy Operations, Clinical Support, Drug Safety, Pharmacovigilance, Inventory Planning, Compliance, Data & Insights and Program Director teams. This role will also have meetings with external central fulfillment partners, shipping and logistic partners and client manufacturing representatives.

Key Essential Functions

Must be able to remain in a stationary position for extended periods while writing or reviewing documentation
Must be able to work on a computer for the entire shift
Must be able to attend virtual meetings with cross-functional teams

Employment Classification

Status: Full-time
FLSA: Exempt

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel.Gifthealth reserves the right to modify job duties or descriptions at any time.

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Refine Your Search

product manager, patient communications jobs in columbus

Product Manager, Patient Communications

Customer Success Patient Care Manager

Registered Veterinary Technician - Dermatology

Occupational Therapist

General Dentist

Part-Time Pharmacist

Dental Hygienist (Logan)

Associate Veterinarian - Privately-owned, Signing Bonus

Orthodontist

Psychiatric Staff RN

Registered Cardiovascular Invasive Specialist

Veterinarian

Remote Psychiatrist (MD/DO) - Outpatient Telepsychiatry Practice with Benefits, 401K, and more!

Veterinary Technician

Mammographer $ 15,000 sign on bonus

Registered Dental Hygienist

Dental Hygienist

PICC RN

Medical Physicist

Registered Dental Hygienist (RDH) – $50–$55/hr | Part Time or Full Time 4-Day Week | No Fridays

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