Top 24 Service desk manager Jobs in Conroe, Tx

IT Manager
Confidential —Houston, TX
- $135,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
- Health insurance
- 401(k)
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6d
IT Site Administrator
Steris —Conroe, TX
- $74,162.50 - $95,975.00 a year
- Full-time
- Bilingual
- Azure
- Customer service
- Paid holidays
- Disability insurance
Senior Customer Service Manager
DYNAMIS POWER SOLUTIONS LLC —The Woodlands, TX
- Overtime
- Background check
- 18 years or older
- Microsoft Excel
IT Manager - US
PERMA PIPE INC —The Woodlands, TX
- $125,000 a year
- Full-time
- Computer Science
- ERP systems
- Office
12d
Service Desk Specialist - Onsite
NetCov —Houston, TX
- $46,125 - $70,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
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IT Support Analyst
Venterra Realty —Houston, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
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Technical Support Specialist
Booth and Associates —The Woodlands, TX
- Computer Science
- Research
- Mid-level
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Member Experience Manager
EōS Fitness —Conroe, TX
- $15 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
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Account Manager – Branded Promotional Merchandise
BDA —The Woodlands, TX
- $70,000 - $85,000 a year
- 18 years or older
- Merchandising
- Mid-level
- AD&D insurance
- Paid holidays
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Manager, Strategic Sales Support
Insperity —Kingwood, TX
- Full-time
- 7 years
- Mid-level
- Office
- Health insurance
- Dental insurance
Director/Vice President, Product Management - Villa Sport
Villa Sport —The Woodlands, TX
- $176,100 - $200,000 a year
- Email
- Hospitality
- Product management
- Agile
- 401(k) matching
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Counselor Manager
NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA —Houston, TX
- $70,000 - $85,000 a year
- Extended hours
- Spanish
- Computer literacy
- Public speaking
- Dental insurance
- 401(k)
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IT Server Engineer
Specialty1 Partners —The Woodlands, TX
- $90,000 - $100,000 a year
- Azure
- System design
- HIPAA
- Health savings account
- Disability insurance
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3d
Customer Service Supervisor
PetSuites —Spring, TX
- $11 - $14 an hour
- Weekends as needed
- Mid-level
- Supervising experience
- Conflict management
- Paid training
- Disability insurance
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Member Experience Manager
Stretch Zone - 1008 —Houston, TX
- $12.50 - $15.00 an hour
- Full-time
- No degree
- Experience equivalent to degree accepted
- Communication skills
- Paid training
- 401(k)
Quick Apply
Software Engineer
ATSER —Houston, TX
- Contract
- Computer science
- 7 years
- Computer Science
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PRO Services Specialist
Floor and Decor Outlets of America, Inc. —Oak Ridge North, TX
- From $15 an hour
- 8 hour shift
- Spanish
- High school diploma or GED
- Travel
- Employee stock purchase plan
- Paid holidays
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Senior Sales Associate & Grassroots Marketing Manager
Empire Wellness LLC —Spring, TX
- $15 - $17 an hour
- Part-time
- Computer literacy
- English
- Mid-level
- Opportunities for advancement
Quick Apply

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IT Site Administrator
Steris —Conroe, TX
You will design, install, configure, maintain and perform system integration testing of operating systems, related utilities, software and hardware.
$74,162.50 - $95,975.00 a year
Systems Administrator - The Woodlands, TX
Iron Oak Management LLC —The Woodlands, TX
Bachelor s Degree in Information Technology or related field required. The Systems Administrator will be hands-on, setup and maintain and support systems which…

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service desk manager jobs near conroe, tx

IT Manager

Confidential
Houston, TX

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Job Details

Full-time
$135,000 a year
6 days ago

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Vendor relationship building
Managing technical support teams
Computer Science
Operations management
Team leadership
Wireless Access Point implementation
Regulatory compliance
Improving operational efficiency
Server updates
Bachelor's degree
Computer hardware
Hardware support
Customer support ticket management
Server virtualization
Networking equipment (troubleshooting support)
Hardware management
Process improvement planning
Server management automation
Process management
Automation tools
Project stakeholder communication
ESXi
Audit support
IT department experience
Managing tech infrastructure teams
Information Technology

Full Job Description

We are seeking an experienced and hands-on IT Manager to lead the technology function for a business owner who operates multiple entities across different industries. This is a rare opportunity for an IT professional to diversify their experience well beyond what a single-entity role typically offers — working across varied environments, business needs, and technology stacks, all while reporting directly to ownership.

The ideal candidate is a versatile, roll-up-your-sleeves IT generalist with strong networking, server, and virtualization expertise who can also manage a team, enforce SLAs, support compliance initiatives, and help automate operations across the organization.

KEY RESPONSIBILITIES

Design, deploy, and maintain network infrastructure across multiple entities, with particular emphasis on Ubiquiti (UniFi) networking equipment — routers, switches, access points, and controllers.
Manage and maintain physical rack server environments, including hardware lifecycle, capacity planning, cabling standards, and datacenter/server room organization.
Administer VMware ESXi virtualization environments, including host configuration, virtual machine provisioning, resource allocation, snapshots/backups, and patching.
Lead and manage the internal IT team, setting priorities, assigning tickets, and ensuring accountability for day-to-day support operations.
Establish, monitor, and enforce SLA (Service Level Agreement) standards for the IT help desk/ticketing system, ensuring timely resolution and clear escalation paths.
Partner with Compliance to ensure IT policies, access controls, data handling, and security practices meet applicable regulatory and internal standards.
Identify opportunities to automate recurring operational tasks (provisioning, monitoring, reporting, onboarding/offboarding, patch management) across entities to improve efficiency and reduce manual workload.
Standardize IT processes, documentation, and asset management across multiple business entities while respecting each entity's unique operational needs.
Manage relationships with outside vendors, ISPs, and managed service providers as needed.
Oversee cybersecurity fundamentals: endpoint protection, backups/disaster recovery, firewall configuration, and user access management.
Provide direct hands-on support and troubleshooting when needed, in addition to managing the broader team.
Report regularly to the business owner on IT operations, project status, risks, and recommendations for improvement.

REQUIRED QUALIFICATION

Bachelor's degree required (Information Technology, Computer Science, or a closely related field).
Minimum of 5 years of progressive IT experience, including hands-on network administration and infrastructure management.
Demonstrated experience with Ubiquiti networking products (UniFi routers, switches, access points, and network controller management).
Solid experience managing physical rack-mounted servers in a business/enterprise environment.
Working knowledge of VMware ESXi and virtualization best practices.
Prior experience managing or leading an IT support team, including ticket queues and SLA performance.
Experience supporting or working alongside Compliance functions (data security, access control, audit readiness, or similar).
Demonstrated interest or experience in process automation and operational efficiency improvements.
Strong communication skills and comfort working directly with business ownership/executive leadership.
Ability to work on-site in Houston, TX.

PREFERRED QUALIFICATIONS

Experience supporting multiple business entities, subsidiaries, or a multi-site organization.
Familiarity with IT ticketing/helpdesk platforms (e.g., Freshservice, Zendesk, ConnectWise, or similar).
Scripting or automation experience (PowerShell, Python, Ansible, or similar tools).
Relevant certifications such as VMware VCP, Network+, Security+, CompTIA A+, or Ubiquiti certifications.
Experience with backup/disaster recovery solutions and cybersecurity frameworks.

WHAT MAKES THIS ROLE DIFFERENT

This position offers career growth and skill diversification that's difficult to find in a single-company IT role. Because our organization spans multiple entities, you'll gain exposure to varied technology environments, business models, and operational challenges — all while working closely and directly with a business owner who values IT as a strategic function, not just a support desk.

COMPENSATION & BENEFITS

Base Salary: $135,000 per year
401(k) retirement plan
Healthcare/medical insurance
Paid Time Off (PTO)
Separate Sick PTO

HOW TO APPLY

Interested candidates should submit a resume detailing relevant experience with Ubiquiti networking, rack server management, VMware ESXi, IT team leadership, and compliance/automation initiatives.

Pay: $135,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

service desk manager jobs in conroe, tx

IT Manager

IT Site Administrator

Senior Customer Service Manager

IT Manager - US

Service Desk Specialist - Onsite

IT Support Analyst

Technical Support Specialist

Member Experience Manager

Account Manager – Branded Promotional Merchandise

Manager, Strategic Sales Support

Director/Vice President, Product Management - Villa Sport

Counselor Manager

IT Server Engineer

Customer Service Supervisor

Member Experience Manager

Software Engineer

PRO Services Specialist

Senior Sales Associate & Grassroots Marketing Manager

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