Patient Services Representative
Mercy —O'Fallon, MO
- Full-time
- Hospital
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
3d
Patient Access Rep I
BJC HealthCare —Saint Peters, MO
- $17.25 - $22.33 an hour
- 12 hour shift
- Hospital
- HIPAA
- No experience needed
- Disability insurance
- Health insurance
Patient Access Rep II
BJC HealthCare —O'Fallon, MO
- $17.50 - $23.88 an hour
- 8 hour shift
- HIPAA
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
14d
Patient Service Representative (Remote)
Mercy —Chesterfield, MO
- Full-time
- Remote
- Ability to walk for extended periods
- Word processing
- Administrative experience
- Health insurance
- Dental insurance
Patient Service Representative - Pediatrics
Mercy —Saint Peters, MO
- Full-time
- Hospital
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
Patient Access Representative
SSM Health —Saint Charles, MO
- Full-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
Front Office
RAYUS Radiology —Saint Peters, MO
- Part-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Scheduling Specialist
RAYUS Radiology —Chesterfield, MO
- Monday to Friday
- Remote
- Bilingual
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Patient Coordinator
Oral Surgery Partners —O'Fallon, MO
- Full-time
- Dental office
- Surgery
- HIPAA
- Profit sharing
- Health savings account
Quick Apply
11d
Patient Billing/Services Representative II - Orthopedic Surgery
Washington University in St. Louis —O'Fallon, MO
- $17.89 - $26.35 an hour
- Online Application
- Surgery
- Medical office experience
- Pass drug screening
- Commuter assistance
- Employee assistance program
Front Office Associate
RAYUS Radiology —Saint Peters, MO
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
5d
Call Center Representative
Senior Health Solutions —Saint Charles, MO
- $75,000 - $100,000 a year
- Full-time
- Spanish
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
Front Desk Receptionist
O'Fallon Dental Office —O'Fallon, MO
- $18 - $22 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
Patient Service Representative - Doctor's Office - O'Fallon, MO - Part Time
Esse Health —O'Fallon, MO
- Part-time
- Windows
- High school diploma or GED
- Clinic
- Profit sharing
- Wellness program
Front Office-Check In/Out - Medical Receptionist
Advanced Dermatology —Chesterfield, MO
- $19 - $22 an hour
- Part-time
- Private practice
- Medical office experience
- HIPAA
- Paid holidays
- 401(k)
Quick Apply
10d
Remote Customer Service - PCAL
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Remote
- HIPAA
- Research
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Patient Care Coordinator
Good Company Dental Cottleville —Saint Peters, MO
- Full-time
- Dental office
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
9d
Medical Receptionist-Training Provided!
Eye Care Partners Career Opportunities —Chesterfield, MO
- Background check
- Microsoft Outlook
- HIPAA
Quick Apply
Front Desk
U.S. Dermatology Partners —Chesterfield, MO
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick Apply
Medical Secretary
St. Luke's Hospital - MO —Chesterfield, MO
- Day shift
- High school diploma or GED
- Clinic
- Entry level
- Health savings account
- 401(k)

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Patient Services Representative

Mercy -
O'Fallon, MO

Apply Now

Job Details

Full-time
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Computer operation
Customer communication
Patient question and concern management
Word processing
Writing skills
Client inquiry handling
In-person customer service
Patient demographics
Patient complaint handling
Incident Escalation
Medical scheduling
High school diploma or GED
Clinical data entry
Health insurance knowledge
Medical billing
Clinical confidentiality policies
Patient registration
Escalation handling
Medical terminology
Quality data entry
Customer data entry

Full Job Description

O Fallon, Missouri
Clinical Support
Other Allied Health
Regular
Full-time
Mercy Hospital St Louis
JR263355

Job Description

Find your calling at Mercy!

The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently.

Position Details:

Minimum Qualifications
Education: High school diploma or equivalent.
Experience: Proficient in both Patient Services Representative and Advance Patient Services Representative competencies, as verified by department leader.

Skills, Knowledge and Abilities:

Knowledge of medical terminology, insurance practices, and billing procedures.
Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role.
Proficiency in basic computer skills, including data entry and word processing.
Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.
Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.
Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
Problem resolution skills - ability to address patient concerns, complaints, and issues in a professional and timely manner, escalating complex problems to appropriate personnel when necessary.

Physical Requirements:

Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
Position requires standing and walking during each shift.
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Apply Now

Refine Your Search

patient services representative jobs in cottleville, mo

Patient Services Representative

Patient Access Rep I

Patient Access Rep II

Patient Service Representative (Remote)

Patient Service Representative - Pediatrics

Patient Access Representative

Front Office

Scheduling Specialist

Patient Coordinator

Patient Billing/Services Representative II - Orthopedic Surgery

Front Office Associate

Call Center Representative

Front Desk Receptionist

Patient Service Representative - Doctor's Office - O'Fallon, MO - Part Time

Front Office-Check In/Out - Medical Receptionist

Remote Customer Service - PCAL

Patient Care Coordinator

Medical Receptionist-Training Provided!

Front Desk

Medical Secretary

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Job Description

Find your calling at Mercy!

Position Details:

Why Mercy?

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