Top 618 Customer care lead Jobs in Daniel Island, Sc

Customer Care Lead
Juliska —North Charleston, SC
- Mid-level
- Office
- Continuous improvement
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Registered Nurse - Wound Care
Ashley River Healthcare —Charleston, SC
- $37 - $44 an hour
- Full-time
- Nursing
- Skilled nursing facility
- Vital signs
- Health insurance
- Dental insurance
Quick Apply
Water Mitigation Crew Chief/Lead Field Technician
West Ashley area of Charleston —Charleston, SC
- $25 - $28 an hour
- Overtime
- Background check
- Clean driving record
- Basic math
- Dental insurance
- Paid time off
Quick Apply
Sanitation Technician
Thorne —Summerville, SC
- $19.00 - $21.25 an hour
- 8 hour shift
- High school diploma or GED
- Manufacturing
- Entry level
- Paid holidays
- Disability insurance
Commercial Insurance Producer II
TRUCKER PATH INSURANCE INC —Charleston, SC
- $60,000 a year
- Full-time
- Owner-operator
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
Shift Leader/Assistant Manager Mount Pleasant
Papa John's Pizza —Mount Pleasant, SC
- Part-time
- 18 years or older
- Management
- Customer service
- Paid training
- Health insurance
Director of Business Development
Advanced Technology International (ATI) —Summerville, SC
- $170,000 - $180,000 a year
- Full-time
- Hybrid work
- Background check
- 6 years
- Microsoft Outlook
- Paid parental leave
- Health savings account
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Senior AI Architect/Lead Engineer
Advanced Technology International (ATI) —Summerville, SC
- $145,000 - $200,000 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Azure
- Paid parental leave
- Health savings account
Quick Apply
4d
Automotive Service Advisor/Writer
Baker Motor Company —Charleston, SC
- Weekends as needed
- Clean driving record
- OSHA
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Dog Daycare Shift Lead
Dog Tired Pet Services —Charleston, SC
- $15 - $17 an hour
- Part-time
- Background check
- 18 years or older
- CPR Certification
- Paid training
- Dental insurance
Quick Apply
Physician Associate Director of Medical Operations
Concentra —North Charleston, SC
- Full-time
- Medicine
- Hospital
- Computer literacy
- Commuter assistance
- Paid holidays
Insurance Sales Representative/ Store Manager
Freeway Insurance Services America, LLC —Charleston, SC
- $18 - $23 an hour
- Urgently hiring
- Spanish
- Management
- English
- Paid holidays
- Health insurance
Quick Apply
1d
Store Manager
The Men's Wearhouse, LLC —Mount Pleasant, SC
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Department Manager - Agronomics
SiteOne Landscape Supply —Summerville, SC
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid training
- Paid holidays
Residential & Commercial HVAC Technicians — Hiring Event September 3rd
LIMRIC Plumbing, Heating and Air —North Charleston, SC
- $25 - $35 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Fuel card
- Paid holidays
Quick Apply
5d
Outside Sales Representative
Easy Electrical Solutions —Charleston, SC
- From $150,000 a year
- Mid-level
- Leadership
- Paid training
- Health insurance
Quick Apply
21h
Clinic Director
ATI Physical Therapy —Summerville, SC
- $85,000 - $116,000 a year
- Full-time
- Customer service
- Physical & Rehabilitation Medicine
- Clinic
- Wellness program
- Continuing education credits
Residential & Commercial Plumbers — Hiring Event September 3rd
LIMRIC Plumbing, Heating and Air —North Charleston, SC
- $50,000 - $150,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
5d
General Manager
The NOW Massage Summerville **COMING SOON —Summerville, SC
- $55,257 - $66,546 a year
- Full-time
- Background check
- 6 years
- Inventory management
- Health insurance
- Paid time off
Quick Apply
8d
Territory Manager, Surgical Pain - South Carolina / North Carolina (Charleston, Greenville, Raleigh)
Avanos Medical —South Carolina
- $70,000 - $130,000 a year
- Full-time
- Surgery
- Up to 50% travel
- Marketing
- Health insurance
- 401(k) matching

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customer care lead jobs near daniel island, sc

Customer Care Lead

Juliska -
North Charleston, SC

Quick Apply

Job Details

Qualifications

Customer communication
Customer relationship building
Customer returns handling
Team supervision
Managing teams in a customer support role
Team development
Leading team collaboration initiatives
Cross-functional communication

Full Job Description

At Juliska and Capucine De Wulf, we believe beautiful brands are built by remarkable people. Every interaction with our customers is an opportunity to create connections, inspire confidence, and deliver the thoughtful service that makes our brands special. Our Customer Care team plays a critical role in bringing that promise to life through ensuring every customer feels valued, supported, and cared for from their first interaction through the entire customer journey.

As our Customer Care Lead, you will serve as both a champion of customer experience and a day-to-day leader for our team. This role is an exciting opportunity for a service-minded leader who thrives on helping others succeed while remaining hands-on in delivering exceptional customer support. Working closely with the Customer Care Manager, the Customer Care Lead will provide guidance, coaching, and support to Customer Care Specialists while helping drive consistent execution, thoughtful communication, and continuous improvement. This person will serve as a trusted resource for the team, a first point of escalation for complex customer needs, and a role model for the World-Class service standards that define the Juliska experience.

The ideal candidate is someone who leads with kindness, takes ownership, enjoys solving problems, and finds fulfillment in helping both customers and teammates have the best experience. They are equally comfortable jumping into a customer conversation, coaching a colleague through a challenge, or partnering cross-functionally to find creative solutions.

This on-site position is based in North Charleston, South Carolina, and reports directly to the Customer Care Manager.

Day-to-Day:

Lead daily operations, helping prioritize workload and ensuring timely, thoughtful responses to customer inquiries
Serve as a trusted resource by providing coaching, guidance, encouragement, and real-time support
Model exceptional service and communication standards
Act as the first point of escalation for complex customer concerns, partnering with the Customer Care Manager when additional support is needed
Coach team members through feedback and reinforce consistent customer care practices
Support onboarding and training, helping new team members understand our systems, processes, and Juliska service philosophy
Partner with the Customer Care Manager to identify opportunities for process improvements, increased efficiency, and better customer experience
Ensure customer orders are managed accurately throughout their lifecycle through proactive communication with customers and internal partners
Collaborate closely with Distribution, Ecommerce, Sales, Product Development and Operations teams to resolve customer needs quickly and effectively
Verify and release EDI orders and manually process non-EDI orders, replacements, and return authorizations as needed
Assist in maintaining customer care resources including knowledge articles, templates, documentation, and standard operating procedures
Monitor recurring customer issues and communicate trends and opportunities for improvement
Participate in special projects and departmental initiatives while remaining adaptable to evolving business priorities

Requirements:

Demonstrated success delivering exceptional customer service in a fast-paced environment
Previous experience mentoring, training, or informally leading teammates
A genuine passion for creating meaningful customer experiences and helping others succeed
Strong problem-solving skills with the ability to make thoughtful decisions independently
Strong attention to detail and organizational skills with the ability to balance competing priorities
Ability to lead by example while maintaining personal ownership of daily responsibilities
Collaborative mindset with the ability to build strong partnerships across departments
Comfort learning and navigating business systems; experience with Business Central a plus

Our Brands:

Juliska

As newlyweds and unabashed romantics, Capucine & David Gooding founded Juliska in 2001 with a small collection of mouth-blown Bohemian glasses. Today, Juliska makes hundreds of products for the table and home inspired by the joy of gathering to create unforgettable moments. Sold through Juliska.com, Neiman Marcus, Bloomingdales, and a thousand discerning specialty retailers across the US and Internationally. www.juliska.com

Capucine De Wulf

Launched in 2018, Capucine De Wulf celebrates Love, Authentic Beauty and Womanhood through gorgeous jewelry. Sold through capucinedewulf.com and a growing group of select US retailers. www.capucinedewulf.com

Our Core Values:

Mighty Hearted

We are 'all in' through thick and thin! An attitude of gratitude, thoughtful, kind, trustworthy. Focused on results but unafraid of taking risks and exploring new ideas.

Team Players

All for one and one for all. A collaborative and inclusive mindset to propose, challenge, listen, and drive solutions. Roll up our sleeves and support co-workers for the greater good.

Positive Mindset

No negativity, cynicism, drama. Confront problems with a glass-half-full mindset and always focus our energy on solutions. Embrace the inevitable challenges as integral to the exciting journey towards progress.

Creative Thinkers Who GSD (Get Stuff Done)

Great results come from creative thinking. Self-motivated and pro-active, often working with minimal supervision. A healthy impatience for continuous improvement and accountability.

Fun Loving

Embrace good humor and occasional lighthearted silliness with a sense of fun and joy. Love to laugh! We never take ourselves too seriously.

Our employment process is in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status as protected by appliable law.

Juliska is an equal opportunity employer.

Quick Apply

Refine Your Search

customer care lead jobs in daniel island, sc

Customer Care Lead

Registered Nurse - Wound Care

Water Mitigation Crew Chief/Lead Field Technician

Sanitation Technician

Commercial Insurance Producer II

Shift Leader/Assistant Manager Mount Pleasant

Director of Business Development

Senior AI Architect/Lead Engineer

Automotive Service Advisor/Writer

Dog Daycare Shift Lead

Physician Associate Director of Medical Operations

Insurance Sales Representative/ Store Manager

Store Manager

Department Manager - Agronomics

Residential & Commercial HVAC Technicians — Hiring Event September 3rd

Outside Sales Representative

Clinic Director

Residential & Commercial Plumbers — Hiring Event September 3rd

General Manager

Territory Manager, Surgical Pain - South Carolina / North Carolina (Charleston, Greenville, Raleigh)

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