Top 6 Automotive service advisor Jobs in Dickson, Tn

Automotive Service Advisor
Victory Nissan of Dickson —Dickson, TN
- $45,000 - $125,000 a year
- Full-time
- Clean driving record
- Dealership
- Computer literacy
- Paid holidays
- Health insurance
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Auto Care Center Service Writer
Walmart —Dickson, TN
- $15 - $28 an hour
- Part-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Truck Service Advisor I
TravelCenters of America —Kingston Springs, TN
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid training
- Paid holidays
Retail Salesperson
Firestone Complete Auto Care —Bellevue, TN
- $15.20 - $22.71 an hour
- Full-time
- Dealership
- Merchandising
- High school diploma or GED
- Paid holidays
- Dental insurance
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Automotive Service Advisor

Victory Nissan of Dickson -
Dickson, TN

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Job Details

Full-time
$45,000 - $125,000 a year

Benefits

Paid holidays
Health insurance
401(k) matching
Opportunities for advancement

Qualifications

Computer operation
Safety protocol adherence
High school diploma or GED
Driver's License
Computer skills

Full Job Description

Automotive Service Advisor

Company Description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians.

Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended.

The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record.

They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can’t be ready at the promised time, and obtains authorization from customers when repair estimates are revised
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Ensures that all completed repairs have gone through quality control and/or a road test
Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB)

Ensures all service level targets are met or exceeded

Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Attends all staff meetings, training, and educational classes as required
Performs other duties as assigned

Job Requirements:

Requirements

High school diploma or GED

One year of dealer-level or large facility experience preferred

Valid and unrestricted driver's license and clean driving record

Professional and dependable

Safety and customer service oriented

Basic computer and internet skills

Outstanding communication skills

Professional appearance and work ethic

Ability to read and comprehend instructions

Able to bend, kneel, squat, stand, and lift heavy objects as needed

Compensation

Competitive Pay Based on Experience

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It’s time to make the most important move of your career!

Apply Now!

#: 20260414075028

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automotive service advisor jobs in dickson, tn

Automotive Service Advisor

Auto Care Center Service Writer

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