Top 64 Customer service Jobs in Durango Co

Outdoor Guest Services (PM)
Durango Hot Springs Resort & Spa —Durango, CO
- From $16 an hour
- Weekends as needed
- Background check
- Hospitality
- Heavy lifting
- Paid training
- Paid time off
Quick Apply
Server/Cashier/Customer Service
Durango Doughworks —Durango, CO
- $16 - $25 an hour
- Part-time
- Serving
- No high school diploma
- No degree
- Paid training
- Paid holidays
Quick Apply
11h
Baker/Front desk/food prep
Durango Bagel —Durango, CO
- $20.00 - $27.32 an hour
- Part-time
- Basic math
- Bakery
- In-person
Quick Apply
3d
Medical Front Office Director
Peak Physio —Durango, CO
- $18 - $24 an hour
- Part-time
- Clinic
- In-person
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
3d
Customer Service Representative
Riverview Animal Hospital —Durango, CO
- $17 - $19 an hour
- Part-time
- Mid-level
- Typing
- 2 years
- Health savings account
- Paid holidays
Front Desk Agent
Premier Hospitality/dba SpringHill Suites by Marriott Durango —Durango, CO
- $17 - $18 an hour
- Full-time
- Hotel
- In-person
- Entry level
- Disability insurance
- Health insurance
Quick Apply
6h
Front Desk Receptionist
Sleep Inn & Mainstay Suites by Choice Hotels —Durango, CO
- $16 - $17 an hour
- Part-time
- In person
- Bilingual
- Writing skills
- Hotel
- Paid time off
- Employee discount
Quick Apply
3d
Customer Service Associate
Hertz —Durango, CO
- $18 an hour
- Overtime
- Computer literacy
- Writing skills
- Driving
- Paid parental leave
- Health insurance
Client Success Representative - Front Desk
MBE CPAs —Durango, CO
- From $22 an hour
- Overtime
- Microsoft Outlook
- Office
- Administrative experience
- Health savings account
- AD&D insurance
Quick Apply
Remote Sales/Customer Service Insurance Specialist
Wendy Most State Farm Agent —Durango, CO
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Sales
- Mid-level
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Urgent Hire - Part-Time - Spa Guest Service Representative - The Springs Resort and Spa - D
Wellspring Hospitality LLC —Durango, CO
- $17 - $18 an hour
- Weekends as needed
- High school diploma or GED
- US work authorization
- Organizational skills
Quick Apply
7d
Urgent Hire - Weekends Only - Part-Time - Spa Guest Service Representative - The Springs Resort and Spa - D
Wellspring Hospitality LLC —Durango, CO
- $17 - $18 an hour
- Weekends only
- High school diploma or GED
- US work authorization
- Organizational skills
Quick Apply
7d
Front Desk Coordinator - Fulltime
Southwestern Colorado Ear, Nose & Throat Associates —Durango, CO
- $19 - $22 an hour
- Full-time
- Customer service
- Clinic
- Organizational skills
- Paid holidays
- 401(k)
Quick Apply
Front Desk Associate - Seasonal
Roberts Resorts & Communities —Durango, CO
- Seasonal
- Computer literacy
- High school diploma or GED
- Communication skills
Quick Apply
Front Desk Agent
MOUNTAIN CAPITAL PARTNERS LLC —Durango, CO
- $16.25 - $16.75 an hour
- Full-time
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Durango, CO
- $16.16 - $18.00 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Associate
Walgreens —Durango, CO
- $15.16 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
13d
Customer Service/Sales
Home Depot —Durango, CO
- $16.50 - $19.50 an hour
- Entry level
Front Desk Associate
Baymont By Wyndham Durango —Durango, CO
- $16 - $18 an hour
- Part-time
- Mid-level
- Hotel
- Front desk
- Opportunities for advancement
- Flexible schedule
Quick Apply
Front Desk Agent
AC Hotel by Marriott Durango —Durango, CO
- $17 - $18 an hour
- Part-time
- Background check
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply

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Outdoor Guest Services (PM)

Durango Hot Springs Resort & Spa
Durango, CO

Quick Apply

Job Details

Full-time
From $16 an hour

Benefits

Paid training
Paid time off
On-the-job training
Professional development assistance

Qualifications

Hospitality
Customer communication
Outdoor work experience
In-person customer service
Employee relationship building
Stakeholder relationship building

Full Job Description

Outdoor Guest Services (PM)

Standard minimum requirements for all Durango Hot Springs Resort and Spa (DHSRS) employees are as follows:

The desire to provide excellent service to DHSRS Guests, Team Members, Vendors, and Partners.
The desire and behaviors to be a team player: to support, serve and be a participating member of the DHSRS team and the resort’s operating goals and vision for delivering Guest’s exceptional products and services in a work environment that is team-centric, merit-based, and learning-driven.
Excellent communication skills, oral and written.
Strong interpersonal skills, team advocacy, and guest advocacy skills.
Must be willing and available to work varying hours and or schedules including days, nights, holidays, and weekends.
May be required to stand and move constantly for long periods of time.
Some activities require heavy lifting and movement continued throughout the shift.
Skills, willingness, and fit to operate, and continually improve DHSRS operations, products, and services and contribute to the overall goals for service to Soaking Guests, Spa Guests, Partners, all DHSRS Team members and resort operations as required.

POSITION SUMMARY:

Outdoor Service Representatives play an important role as part of the resort’s Outside Guest Services Team and in hosting and caring for our Guests. Outdoor Service Representatives are responsible for being a source of information for guests and monitoring the soaking experience to maintain safety and quality of experience for those guests. Responsibilities and roles include activities related to the upkeep, cleanliness, and oversight of the resort’s facilities and buildings.

This position requires the ability to work outdoors in seasonal weather conditions and requires working to late hours. Outdoor Service Representative duties and performance require continuous activity that can be physically strenuous in nature.

Outdoor Service Representatives work with other Durango Hot Springs teams and throughout the property as required. Outdoor Service Representatives are cross-trained in all Outside Guest Services including pool cleaning and maintenance operations and may be assigned shifts in other Outside Guest Service roles or to support other property operations teams as assigned or directed.

Outdoor Service Representatives may also be cross-trained in Front Desk Operations or Pump House Operations. Outdoor Service Representatives are responsible to maintain quality standards, service processes, and safety and sanitation standards in all circumstances and team members and guest encounters.

Outdoor Service Representatives team members are responsible to maintain the physical safety and cleanliness of the area. The best job fit is for individuals that enjoy helping people, problem-solving, working in a team environment, working independently, working outdoors, and delivering exceptional guest services and service recovery. Support channels and tools include the use of radios, phones, email, and online collaboration and support.

Tasks & Competencies

Overall responsibility in providing Outside Guest Area team support and service to DHSRS Guests and DHSRS Team Members. Responsibility to support all Outside Soaking Services and the resort’s grounds cleaning and maintenance operations as well as supporting property events.

Care and use of safe work processes, cleaning practices, and tool handling. The knowledge of the appropriate use of Personal Protection Equipment (PPE). The ability to perform all duties and responsibilities wearing the appropriate PPE.

The use of good judgment, procedural guidelines, communication tools, and chain of command in handling problems and emergencies.

Responsible for the oversight and proper use of the resorts’ soaking, pool, water features, and grounds areas by Guests.

Ability to work outside in all seasonal weather conditions and requires working into late-night hours.

Continuous activity that can be physically strenuous in nature. The role requires frequent lifting and the care and operation of hand tools and cleaning tools. The role assists with pool, soaking tubs, and water feature cleaning duties.

Assists in cleaning restrooms, lobby, and outdoor facilities and takes out and monitors the trash. Up-keep of laundry and lost and found items.

Assisting Guests with needs, recommendations, and general inquiries. Creates a safe soaking experience for adults and children through education and enforcement of the property’s rules, soaking etiquette, and expectations for the safety and enjoyment of all Durango Hot Springs Resort and Spa Guests.

Prerequisites

Education:

High School Diploma Preferred.

Experience:

At least one year of related experience preferred.

Skills:

Language: Ability to read, write and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one or group situations to team members guests, partners, affiliates, and other resort employees.

Interpersonal Skills: Ability to recognize stress and attitude in all forms of interpersonal communication verbal, listening, written, and non-verbal communication. Effective communication skills that result in mutual understanding and build healthy working relationships and performance outcomes.

Mathematical: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to count, use a calculator and a spreadsheet.

Physical:

Requires smiling, standing, walking, bending, reaching, sitting, fingering, grasping, repetitive motions; ability to climb, balance, stoop, kneel, talk and hear, and ability to lift up to one hundred pounds. Ability to see clearly at close range or far distance. Requires peripheral vision, depth perception, and the ability to adjust the focus with or without corrective lenses.

Success Factors

Ability to communicate
Ability to fully commit to roles and responsibilities
Ability to work with intensity and urgency
Ability to accept Stewardship responsibilities
Ability to analyze and project expected consequences of decisions
Ability to work with authorized machinery and equipment
Be authentic, honest, and consistent
Ability to support, train, mentor, and coach
Ability to constructively deal with conflict
Ability to plan and ability to define end states
High level of emotional intelligence
Strong interpersonal skills
Ability to manage task and relationships

Pay: From $16.00 per hour

Benefits:

On-the-job training
Paid time off
Professional development assistance

Experience:

Hospitality: 2 years (Required)

Shift availability:

Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in durango co

Outdoor Guest Services (PM)

Server/Cashier/Customer Service

Baker/Front desk/food prep

Medical Front Office Director

Customer Service Representative

Front Desk Agent

Front Desk Receptionist

Customer Service Associate

Client Success Representative - Front Desk

Remote Sales/Customer Service Insurance Specialist

Urgent Hire - Part-Time - Spa Guest Service Representative - The Springs Resort and Spa - D

Urgent Hire - Weekends Only - Part-Time - Spa Guest Service Representative - The Springs Resort and Spa - D

Front Desk Coordinator - Fulltime

Front Desk Associate - Seasonal

Front Desk Agent

Pharmacy Customer Service Associate

Customer Service Associate

Customer Service/Sales

Front Desk Associate

Front Desk Agent

I want to receive the latest job alert for customer service in durango co

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