Top 800 senior client service manager Jobs in elgin, il

Director of RCM & Operations
Confidential —Downers Grove, IL
- $120,000 - $145,000 a year
- Full-time
- Background check
- 8 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Senior Field Technician
On-Site Drapery Cleaners —Elgin, IL
- From $25 an hour
- Overtime
- Hospitality
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- Mid-level
- 401(k)
- Paid time off
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Information & Assistance Specialist-Bilingual Spanish
Senior Services Associates, Inc —Johnsburg, IL
- $19 - $24 an hour
- Full-time
- Spanish
- Computer literacy
- Bachelor of Science
- Health insurance
- Dental insurance
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Mobile Diesel Mechanic II
Cox Fleet —Downers Grove, IL
- $26.73 - $33.41 an hour
- Full-time
- Background check
- DOT physical examination
- Mid-level
- Health savings account
- Health insurance
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8d
Vice President of Revenue Cycle Management & Operations
Physicians Revenue Group —Downers Grove, IL
- $150,000 - $185,000 a year
- Full-time
- Background check
- 11+ years
- Office
- Health insurance
- Dental insurance
Quick Apply
Caregiver
Arosa Chicagoland —Vernon Hills, IL
- From $17.75 an hour
- 8 hour shift
- Pass drug screening
- English
- Driver's License
- Paid training
- Health insurance
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Automotive BDC Internet Sales Representative
Arlington Heights Ford LLC —Arlington Heights, IL
- $35,000 - $60,000 a year
- Full-time
- Dealership
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- Driver's License
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Professional Dog Groomer
PetSuites —Schaumburg, IL
- Weekends as needed
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- Communication skills
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- Disability insurance
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Senior Premier Relationship Manager
BMO Financial —Bloomingdale, IL
- $57,500 - $106,500 a year
- Part-time
- Data analysis skills
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
9d
Senior Premier Relationship Manager
BMO Financial —Palatine, IL
- $57,500 - $106,500 a year
- Part-time
- Data analysis skills
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
Senior Premier Relationship Manager
BMO Financial —Wood Dale, IL
- $57,500 - $106,500 a year
- Part-time
- Data analysis skills
- Analysis skills
- Mentoring
- Health insurance
- Tuition reimbursement
9d
Licensed Insurance P&C Sales & Service Rep
Allstate Insurance —Algonquin, IL
- $50,000 - $75,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Relocation assistance
- Paid time off
Quick Apply
1d
Cabinet Sales & Design Manager
LkD Kitchen Design —Deerfield, IL
- $65,000 - $85,000 a year
- Part-time
- Hybrid work
- Mid-level
- Construction
- Leadership
- Health insurance
- 401(k)
Quick Apply
9d
Branch Manager
Standard Home Care, Inc. —Carol Stream, IL
- $55,000 - $62,000 a year
- Full-time
- Background check
- CPR Certification
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Director of Commercial Property Management
FRIEDMAN MANAGEMENT COMPANY —Deerfield, IL
- $130,000 - $150,000 a year
- Full-time
- 7 years
- Analysis skills
- Bachelor's degree
- Continuing education credits
- Health savings account
Quick Apply
Social Worker
CJE SeniorLife —Deerfield, IL
- $70,000 a year
- Full-time
- Master of Social Work
- Customer service
- Licensed Clinical Social Worker
- Disability insurance
- Health insurance
Quick Apply
Senior Premier Relationship Manager
BMO Financial —Palatine, IL
- $57,500 - $106,500 a year
- Part-time
- Data analysis skills
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
9d
Project Manager, Design and Construction Capital Projects
UChicago Medicine —Illinois
- Email
- Construction site
- Analysis skills
- University
Director of Client Services (Home Care)
Right at Home —Lincolnshire, IL
- From $70,000 a year
- Full-time
- Office
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
13d
Pet Hotel -Dog Guest Services Team Member- Walk-In Interviews 6/6 & 6/9 2p-4p
Wag Hotels —Schiller Park, IL
- $16.60 - $19.10 an hour
- Part-time
- In person
- Serving
- 18 years or older
- Computer literacy
- 401(k)
- Employee discount

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Director of RCM & Operations

Confidential
Downers Grove, IL

Quick Apply

Job Details

Full-time
$120,000 - $145,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Performance dashboard reports
Revenue cycle management
Customer communication
Director experience
Operations management
Managing healthcare operations budgets
Operational management
Metrics Reporting
Reporting and dashboarding tools
Operations
Global team management
Inclusive leadership practices
Team development
Bachelor's degree
Medical billing
EMR systems
Leading team collaboration initiatives
Medical accounts receivable management
Budget management in healthcare
International corporation experience
Account management
Master of Business Administration
Financial dashboard metrics
Senior leadership
Team building

Full Job Description

Overview
The Director of Revenue Cycle Management & Operations is the senior operating leader of iMed's revenue cycle business. The role reports to the President and Chief Executive Officer and is responsible for the day-to-day operational engine of iMed — providing revenue cycle services to medical and specialty practices across the United States, supported by teams in India and Pakistan.

This is a hands-on operational leadership role. The Director owns service delivery quality, operational efficiency, team development, and client retention across the iMed business. They partner with the leadership team on strategy, with the Sales and Customer Success organizations on growth, with the Business Operations and Intelligence (BOI) function on performance analytics, with R&D on platform and automation, and with Finance on operating budget and reporting.

The right candidate is someone who has run a medical RCM operation at meaningful scale, who understands the operational nuances of medical and specialty practice billing across multiple specialties, and who can build culture and accountability across an onshore-plus-offshore operating model.

Responsibilities

Operational Leadership

Own end-to-end service delivery for the iMed business, including collections performance, days in A/R, denial management, credentialing turnaround, claim resolution velocity, and client SLA adherence.
Lead the operations team across the Billing Manager organization, the Account Manager team, and the Operations Supervisor team.
Establish and maintain operating KPIs across the business; partner with the BOI department on dashboards, performance analytics, and automation initiatives that reduce manual effort and improve insight quality.
Continuously improve onboarding, ongoing service delivery, and client communication processes.
Manage operating budget and resource allocation for the iMed line of business, partnering with Finance on monthly reporting and quarterly forecasting.
Apply process discipline to the day-to-day operating model — productivity standards, quality metrics, attendance accountability, and team performance management

Client Relationships & Retention

Personally engage on the most strategic medical and specialty client relationships and on any account showing material expansion or retention opportunity.
Sponsor quarterly business reviews for top-tier clients; ensure that client relationships are deepening and expanding over time.
Partner with Sales and Customer Success on growth and renewal across the iMed book, providing operational input on prospect evaluation and proposal development.
Build relationships with the senior leadership of practice partners, ensuring iMed is the trusted long-term operating partner of choice for medical and specialty practices.
Identify and act on upsell opportunities across the iMed client base, including credentialing services, value-added analytics, and additional service lines.

Team Leadership & Development

Develop and manage the operating team across billing managers, account managers, operations supervisors, and supporting analyst roles.
Partner with Human Resources on performance management, succession planning, and the build-out of the next generation of operating leadership within iMed.
Build cohesion and accountability across U.S., India, and Pakistan operating teams; foster an inclusive, high-performing culture across the global workforce.
Mentor emerging operational talent and create clear career pathways within the iMed organization.
Establish performance expectations and accountability frameworks across the operating organization, with consistent application across geographies.

Operational Excellence & Scale

Drive continuous improvement in operating economics across iMed, including cost-to-serve, collections performance, and team productivity.
Partner with R&D and BOI on automation initiatives that allow the operations team to scale without proportional headcount expansion.
Apply best practices from the broader PRG organization to iMed operations, leveraging shared learnings, technology investments, and operational playbooks.
Establish performance benchmarks and continuously raise the bar across the operating organization.
Champion process discipline across the multi-site, multi-shore operating model.

Qualifications

Required Qualifications

8–10 years of progressive experience in healthcare revenue cycle management, with at least 3 years in a senior management or director-level operating role.
Bachelor's degree required.
Operational ownership of a healthcare services function or business unit with direct budget responsibility.
Demonstrated experience managing onshore plus offshore operating teams.
Hands-on RCM expertise across medical and specialty practice billing, with familiarity across multiple specialties.
Working knowledge of operating dashboards, KPIs, and performance management.
Strong people leader with experience developing managers and building inclusive, high-performing teams.
Demonstrated ability to partner effectively across functions in a healthcare services environment.

Preferred Qualifications

Advanced degree (MBA, MHA, or similar).
Prior experience as a Director or Senior Director of Operations in a healthcare services business.
Direct experience in medical practice revenue cycle management across multiple specialties (cardiology, orthopedics, internal medicine, oncology, primary care, or similar).
Direct experience in specialty practice revenue cycle management at scale.
Prior P&L responsibility for a healthcare services function or business unit.
Six Sigma, Lean, or other operational excellence certifications.
Experience with EHR and practice management system integrations.
Experience operating across U.S., India, and Pakistan time zones

Job Information

Full-time: On-site

Travel: 5-10% (Client visits, vendor meetings, professional development)

Compensation: 120,000 - 145,000 + annual performance bonus

[Total target Compensation: $135,000 - $165,000]

Pay: $120,000.00 - $145,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

Revenue cycle management: 8 years (Required)
EMR systems: 5 years (Preferred)
Operations management: 8 years (Required)
P & L Management: 5 years (Preferred)
Managing Offshore Teams: 3 years (Required)

Ability to Commute:

Downers Grove, IL 60515 (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior client service manager jobs in elgin, il

Director of RCM & Operations

Senior Field Technician

Information & Assistance Specialist-Bilingual Spanish

Mobile Diesel Mechanic II

Vice President of Revenue Cycle Management & Operations

Caregiver

Automotive BDC Internet Sales Representative

Professional Dog Groomer

Senior Premier Relationship Manager

Senior Premier Relationship Manager

Senior Premier Relationship Manager

Licensed Insurance P&C Sales & Service Rep

Cabinet Sales & Design Manager

Branch Manager

Director of Commercial Property Management

Social Worker

Senior Premier Relationship Manager

Project Manager, Design and Construction Capital Projects

Director of Client Services (Home Care)

Pet Hotel -Dog Guest Services Team Member- Walk-In Interviews 6/6 & 6/9 2p-4p

I want to receive the latest job alert for senior client service manager in elgin, il

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