Top 1410 It operations and support manager Jobs in Elgin Il

IT Operations and Support Manager
Corporate America Family Credit Union —Elgin, IL
- $94,561.46 - $118,201.83 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Profit sharing
- Commuter assistance
Quick Apply
1d
IT Operations Manager
Echo Incorporated —Lake Zurich, IL
- $125,000 - $135,000 a year
- Hybrid work
- Computer science
- Computer Science
- Supervising experience
- Paid holidays
- Health insurance
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IT Manager
Concordia Group —Carol Stream, IL
- Up to $125,000 a year
- 5 years
- System design
- Windows
- Health insurance
- Dental insurance
Quick Apply
Quality engineer and NC CAPA Manager
Hydrox Laboratories —Elgin, IL
- $100,000 - $120,000 a year
- Extended hours
- Analysis skills
- Presentation skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
SMT TECHNICIAN/SUPERVISOR
Indak Mfg Corp —Northbrook, IL
- $20 - $24 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
Lead / Senior Dispatcher
Iberia Express Inc —McHenry, IL
- $90,000 - $130,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Opportunities for advancement
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10d
Maintenance Manager
Camfil USA Inc. —Crystal Lake, IL
- $90,000 - $110,000 a year
- Full-time
- Carpentry
- Computer literacy
- Bachelor of Science
7d
Assistant Manager - FT-205
GREASE MONKEY INTERNATIONAL —Carol Stream, IL
- $19.50 an hour
- Weekends as needed
- ASE Certification
- Clean driving record
- Basic math
Quick Apply
4d
Project Manager
Curran Contracting —Sycamore, IL
- $100,000 - $150,000 a year
- Full-time
- Construction site
- Office
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
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Front of House Manager
Tulsi Restaurant LLC —Elgin, IL
- $45,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Supervising experience
- In-person
- Health insurance
- Dental insurance
Quick Apply
Aquatics Manager
YMCA of Metropolitan Chicago —Downers Grove, IL
- $43,888 a year
- Full-time
- CPR Certification
- Customer service
- Mid-level
- Paid holidays
- Dental insurance
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Business Unit Manager - Stamping
OTTO Engineering —Carpentersville, IL
- $150,000 - $200,000 a year
- Online Application
- Supervising experience
- Senior level
- 10 years
- Profit sharing
- Health savings account
Plant Manager
Adkev, Inc —Harwood Heights, IL
- $100,000 - $150,000 a year
- Full-time
- ERP systems
- English
- Bachelor's degree
- Paid holidays
- Relocation assistance
Quick Apply
11d
Indirect Commodity Manager
Flender —Elgin, IL
- Full-time
- 5 years
- Office
- Organizational skills
Commodity Manager
Flender —Elgin, IL
- Full-time
- 5 years
- Office
- Product management
- Health savings account
- Paid holidays
Account Manager
Envoy Logistics, Inc —Oak Brook, IL
- $55,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- In-person
- Disability insurance
- Health insurance
Quick Apply
7d
Region Logistics Manager
Hydro —Rosemont, IL
- $97,409 - $133,029 a year
- Dedicated
- Oracle
- Microsoft Outlook
- Disability insurance
- Health insurance
Legal Operations Manager
Major Lindsey Africa —Northbrook, IL
- $50 - $60 an hour
- Microsoft Word
- Microsoft Outlook
- Office
14d
Manufacturing Manager
SAI Advanced Power Solutions —Franklin Park, IL
- From $70,000 a year
- Weekends as needed
- Microsoft Access
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
11d
Strategic Sourcing Manager
Trova Advisory Group —Elgin, IL
- $80,000 - $120,000 a year
- 5 years
- Office
- Finance
Quick Apply

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it operations and support manager jobs near elgin il

IT Operations and Support Manager

Corporate America Family Credit Union -
Elgin, IL

Quick Apply

Job Details

Full-time
$94,561.46 - $118,201.83 a year
1 day ago

Benefits

Profit sharing
Commuter assistance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Desktop computer repair
Asset management
Endpoint Security
Knowledge management
Managing technical support teams
Computer science
Operational analysis
Mobile device support
Performance improvement leadership
Internal controls
ITIL Certification
Bachelor's degree in information technology
Computer Science
Managing teams in a customer support role
Procedural guides
Associate's degree in computer science
IT asset management
5 years
Laptop (troubleshooting support)
Coaching
Incident management software
Software implementation
Hardware maintenance
Vulnerability Remediation
Operating system updates
IT compliance audits
Incident Escalation
Printer (troubleshooting support)
Software installation
Trend analysis

Full Job Description

Alero Financial Credit Union

Job Description

Position Description: IT Operations & Support Manager

Reports to: VP IT Operations & Support

Grade Level: 14

Full Salary Range: $94,561.46 – $141,842.20

Hiring Salary Range: $94,561.46 – $118,201.83

Position Overview:

The IT Operations & Support Manager ensures the stability, security, and performance of the credit union’s end-user computing environment and support operations. This role leads Help Desk services, endpoint management, technical troubleshooting, and operational processes that support the organization’s IT infrastructure. The manager collaborates across infrastructure, cybersecurity, and application teams to enforce technical standards and deliver reliable, high-quality support.

Primary Technical Responsibilities:

Lead daily IT support operations across desktops, laptops, mobile devices, printers, and conference systems.
Supervise IT Specialists and Technicians performing hardware/software installation, configuration, troubleshooting, endpoint patching, and technical project tasks.
Work independently and with infrastructure, security, applications, and business teams to evaluate, scope, test, and implement new products, systems enhancements, and third-party solutions.
Administer and optimize the IT ticketing system, ensuring SLA compliance, KPI tracking, and trend analysis.
Oversee endpoint lifecycle management, including imaging, patch deployment, vulnerability remediation, and application provisioning.
Maintain asset management processes for hardware/software inventory, licensing, and compliance tracking.
Coordinate escalation of technical issues involving infrastructure, networks, cloud services, and line-of-business applications.
Implement and refine help desk procedures, technical runbooks, and escalation workflows.
Support incident response, outages, and maintenance events with clear communication.
Ensure operations align with regulatory frameworks including NCUA, FFIEC, cybersecurity requirements, and internal controls.
Maintain documentation of configurations, access changes, procedures, and troubleshooting steps.
Participate in IT audits, operational risk assessments, cybersecurity initiatives, and business continuity planning.
Develop knowledgebase articles, self-service resources, and user guides.
Demonstrate strong networking expertise, including understanding of network topology, switches, routers, firewalls, and related hardware.

Leadership & Operational Responsibilities

Provide coaching, performance management, and skill development for support staff.
Promote a culture of technical excellence, accountability, and continuous improvement.
Drive process improvements to enhance service quality, response times, and reliability.
Collaborate on technology planning, system upgrades, and operational enhancements.
Perform other duties as assigned.

Qualifications:

Education & Experience

Associate or bachelor’s degree in IT, Computer Science, or related field—or equivalent technical experience.
5+ years of progressive IT support experience, including 2+ years managing help desk or technical operations.
Preferred certifications: A+, Network+, ITIL, Microsoft 365, Azure.
Experience in financial or regulated environments preferred.

Technical Skills & Competencies

Proficiency with Microsoft 365, Windows OS, endpoint management tools, remote support platforms, and networking fundamentals.
Strong understanding of network topology, routing, switching, and common network hardware.
Strong troubleshooting skills across hardware, software, network, and identity systems.
Experience analyzing support metrics and identifying improvement opportunities.
Familiarity with IT compliance standards, cybersecurity best practices, and operational risk management.
Strong communication skills for technical and non-technical audiences.
Ability to manage multiple technical priorities in dynamic environments.

Benefits

Health, Vision, Dental Insurance
Long-Term Disability Insurance
Critical Illness
Life Insurance
401(k) Match
Profit Sharing
PTO
Flexible Spending Account
Tuition Reimbursement
Pet Insurance
Commuter Benefit

Quick Apply

Refine Your Search

it operations and support manager jobs in elgin il

IT Operations and Support Manager

IT Operations Manager

IT Manager

Quality engineer and NC CAPA Manager

SMT TECHNICIAN/SUPERVISOR

Lead / Senior Dispatcher

Maintenance Manager

Assistant Manager - FT-205

Project Manager

Front of House Manager

Aquatics Manager

Business Unit Manager - Stamping

Plant Manager

Indirect Commodity Manager

Commodity Manager

Account Manager

Region Logistics Manager

Legal Operations Manager

Manufacturing Manager

Strategic Sourcing Manager

I want to receive the latest job alert for it operations and support manager in elgin il

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