Top 13 Help desk support Jobs in Evans, Ga

On-Site Support Technician
Premier Networx, Inc. —Augusta, GA
- $55,000 - $65,000 a year
- Full-time
- Background check
- Clean driving record
- Mid-level
- Mileage reimbursement
Quick Apply
7d
Client Support Coordinator – Enterprise Learning
ADP —Augusta, GA
- $15.58 - $26.11 an hour
- Full-time
- Spanish
- Writing skills
- English
- Wellness program
- Disability insurance
10d
Machine Learning Engineer
KSB SE & Co. KGaA —Grovetown, GA
- $80,000 - $120,000 a year
- Background check
- Azure
- Computer Science
Quick Apply
CAC/PKI Registration Authority - Fort Eisenhower
General Dynamics Information Technology —Fort Gordon, GA
- $73,965 - $100,050 a year
- 5 years
- Bachelor of Science
- Mid-level
- Paid time off
- 401(k) matching
System Administrator
RealmOne —Fort Gordon, GA
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Paid training
- Paid parental leave
OT Security Engineer
Aurubis AG —Augusta, GA
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance

Other jobs to consider

Find your next job by exploring related positions.

IT Field Technician
Augusta Staffing Associates —Augusta, GA
This role is ideal for someone who enjoys working hands-on in the field, solving technical issues, and providing excellent customer support.
$20 an hour
Quick Apply
IS Field Services Tech - Augusta
Piedmont Healthcare Inc. —Augusta, GA
Associate’s Degree from a recognized college or university in an IS related field Preferred. Responsibilities: Perform analytical, technical and administrative…

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Help Desk Agent
Phaxis LLC —Columbus, OH
While providing the highest level of customer service, the Help Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk support in evans, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk support jobs near evans, ga

Support Technician jobs in Augusta, GA

Occupational Therapist jobs in Augusta, GA

Systems Administrator jobs in Fort Gordon, GA

Machine Shop jobs in Houma, LA

Learning Specialist jobs in Los Angeles, CA

Machine Learning Engineer jobs in Fort Carson, CO

Machine Learning Engineer jobs in Silicon Valley, CA

Machine Operator jobs in Aiken, SC

Machine Learning Engineer jobs in Centreville, VA

Machine Learning Engineer jobs in South Carolina

It Support Entry Level jobs in Seattle, WA

Support Technician jobs in Boca Raton, FL

Support Technician jobs in South Carolina

Sterile Processing Technician jobs in Harrisburg, PA

Pharmacy Technician jobs in La Crosse, WI

Support Technician jobs in Chattanooga, TN

Emergency Room Technician jobs in Newport Beach, CA

Support Technician jobs in Oklahoma City, OK

Occupational Therapy Assistant jobs in North Carolina

Occupational Therapist jobs in Worcester, MA

On-Site Support Technician

Premier Networx, Inc.
Augusta, GA

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
7 days ago

Benefits

Mileage reimbursement

Qualifications

Customer communication
Company vehicle operation
Driver's License

Full Job Description

ON-SITE SUPPORT TECHNICIAN II ROLE:

As an On-Site Support Technician II, you'll serve as Premier Networx's technical presence at client locations, providing hands-on support, project implementation, hardware deployments, and onsite troubleshooting for issues that cannot be resolved remotely.

This role bridges the gap between the Service Desk and Project Teams by delivering exceptional onsite support while ensuring a seamless client experience. You'll work directly with end users and business leaders, performing installations, resolving escalated technical issues, supporting technology rollouts, and assisting with infrastructure-related projects.

The ideal candidate is comfortable working independently in client environments, possesses strong troubleshooting skills, and enjoys building relationships while delivering outstanding customer service. When not onsite, you'll collaborate with the Service Desk and Project Teams to document work, coordinate activities, and prepare for upcoming client engagements.

You Will Be Most Successful If You've Had Hands-On Experience With:

At least 2 years of related experience troubleshooting workstations, printers/scanners, mobile devices, line-of-business applications, basic networks, and servers.
Previous MSP experience highly desired.
Experience with hardware installation, deployment, and support.
Experience with backup software and common data protection applications.
Antivirus deployment, configuration, troubleshooting, and remediation.
Microsoft Windows Operating Systems (Desktop and Server).
Microsoft 365 and Office applications.
Active Directory and user account administration.
Endpoint deployment and workstation provisioning.
Basic networking concepts, including switching, Wi-Fi, and connectivity troubleshooting.

Skills and Competencies Needed for Success:

Strong communication skills, including professional communication with clients, documentation, and end-user training.
Strong troubleshooting skills, including analyzing, anticipating, and resolving complex technical issues in onsite environments.
Strong organizational and time management skills with the ability to manage multiple client visits and priorities.
Self-driven with the ability to work independently while representing Premier Networx professionally at client locations.
Exceptional customer service and relationship-building skills.

Primary Responsibilities:

Provide onsite technical support for escalated end-user issues that require hands-on troubleshooting or remediation.
Install, configure, deploy, and replace desktops, laptops, monitors, printers, scanners, and related peripherals.
Perform new user workstation deployments, office moves, and technology refresh projects.
Support client technology projects including hardware upgrades, software rollouts, network equipment replacements, and office relocations.
Troubleshoot and resolve workstation, printer, mobile device, and line-of-business application issues in person.
Conduct onsite assessments and identify potential technology concerns, risks, or improvement opportunities.
Assist with network and infrastructure troubleshooting, including connectivity, wireless, and basic server-related issues.
Coordinate with vendors during onsite installations, repairs, and technology projects.
Work closely with Help Desk and Project Teams to ensure smooth communication and issue resolution.
Provide end-user training and guidance during deployments and support visits.
Document all work thoroughly within ticketing and documentation systems.
Escalate advanced infrastructure and complex technical issues to senior engineers when necessary.
Represent Premier Networx professionally while maintaining strong client relationships and delivering an exceptional client experience.
Assist with project planning, project execution, and onsite implementation activities.
Additional duties and responsibilities as assigned by management.

Highly Desired Certifications:

CompTIA A+
Network+
Microsoft Modern Desktop Administrator
Microsoft 365 Certifications
Azure Fundamentals (AZ-900)
Other relevant endpoint, networking, or systems certifications

Other Requirements:

Regular and reliable attendance at our Augusta office and client locations.
This position requires frequent travel to client sites throughout the service area.
Company vehicle provided for most local client site work. Use of a personal vehicle may occasionally be required, with mileage reimbursement provided.
Ability to transport and install computers, monitors, printers, and other IT equipment.
Valid driver's license and acceptable driving record required.
Successful completion of a background check required.

Quick Apply

Refine Your Search

help desk support jobs in evans, ga

On-Site Support Technician

Client Support Coordinator – Enterprise Learning

Machine Learning Engineer

CAC/PKI Registration Authority - Fort Eisenhower

System Administrator

OT Security Engineer