Top 398 Knowledge manager Jobs in Harbor Springs, Mi

Automotive BDC Manager ($55,000 to $68,000, Base Plus Performance Pay)
Brown Motors, Inc. —Petoskey, MI
- $55,000 - $68,000 a year
- Full-time
- Dealership
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
5d
Detail/Reconditioning Department Manager
Fletch's Inc. —Petoskey, MI
- $50,000 - $70,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
Quick Apply
Site Manager
Alcona Health Center —Harbor Springs, MI
- Email
- CPR Certification
- BLS Certification
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Deli Manager
Blarney Castle Oil Co —Harbor Springs, MI
- Full-time
- 18 years or older
- ServSafe
- Mid-level
Quick Apply
Automotive Service Manager
Brown Motors, Inc. —Petoskey, MI
- $100,000 - $150,000 a year
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Health and Safety Manager
Votorantim Cimentos —Charlevoix, MI
- From $96,000 a year
- Full-time
- Hybrid work
- Background check
- US work authorization
- Experience equivalent to degree accepted
- Paid parental leave
- Health savings account
Quick Apply
1d
Regional Sales Manager - Rotating Equipment
SPX Flow —Michigan
- $100,000 - $120,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse Care Manager
McLaren Northern Michigan —Petoskey, MI
- From $35.84 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
- Loan repayment program
- Relocation assistance
Quick Apply
Deli/Bakery Manager
SpartanNash Associates, LLC —Charlevoix, MI
- Full-time
- Spanish
- Ability to walk for extended periods
- Mid-level
1d
Project Manager - Construction- HVAC and Plumbing
Precision Plumbing and Heating Systems —Michigan
- $80,000 - $120,000 a year
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Fuel card
- Health savings account
Quick Apply
13h
Manager Clinic Operations I - Northern Market
McLaren Health Care —Petoskey, MI
- Full-time
- Management
- Surgery
- 5 years
8d
Marketing Manager
Visit Charlevoix —Charlevoix, MI
- $45,000 - $52,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
Manager Clinic Operations I
McLaren Health Care —Petoskey, MI
- No weekends
- Surgery
- 5 years
- High school diploma or GED
Case Manager, Friend of the Court
Charlevoix County —Charlevoix, MI
- From $24.87 an hour
- Email
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Grants Manager
Northwest MI Habitat For Humanity —Petoskey, MI
- $50,336 - $62,920 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Supervisor Clinical Care Manager - Petoskey Area
McLaren Health Care —Petoskey, MI
- Weekends as needed
- Nursing
- Surgery
- RN License
- On-the-job training
Site safety manager
Wolf Line Construction —Boyne City, MI
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Health insurance
- Vision insurance
Admin Manager
Thru Glass Cleaning Co. —Petoskey, MI
- $18 - $24 an hour
- Full-time
- Mid-level
- Office
- In-person
Quick Apply
Health & Safety Manager
St Marys Cement (US) —Charlevoix, MI
- $96,000 - $120,000 a year
- Hybrid work
- Experience equivalent to degree accepted
- Senior level
- Leadership
- Paid parental leave
- Disability insurance
Project coordinator
Wolf Line Construction —Boyne City, MI
- Construction site
- Military
- Writing skills
- Health insurance
- 401(k)

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knowledge manager jobs near harbor springs, mi

Automotive BDC Manager ($55,000 to $68,000, Base Plus Performance Pay)

Brown Motors, Inc.
Petoskey, MI

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Job Details

Full-time
$55,000 - $68,000 a year
5 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Opportunities for advancement

Qualifications

Phone communication
Writing skills
Driver's License
Sales performance monitoring (sales process improvement strategies)
CRM system proficiency

Full Job Description

Job Overview

Brown Motors is hiring a BDC Manager to build and run our Sales and Service Business Development Center in Petoskey.

This is not a seat where you inherit someone else's process. We are bringing our Sales BDC in-house from an outsourced provider, and you are the person who builds it. You will set the standards, hire into them, and own the results.

It is also a working manager job, and we mean that. You will lead two BDC Representatives and you will personally work leads, answer calls and set appointments alongside them. If you want a seat where you only read reports, this is not it.

Schedule: Monday through Friday, 7:30 AM to 5:30 PM. No nights, no Sundays.

What we offer:

Base salary plus a documented performance pay plan, with total earnings in the $55,000 to $68,000 range depending on department results. Production pay on appointments shown, vehicles delivered, completed service visits, mobile service, and pick-up and delivery. Monthly KPI bonus up to $750 and monthly customer-satisfaction bonus up to $300. Medical, dental and vision. Paid time off and paid holidays. 401(k). Employee discounts on vehicles, parts and service. You will get the full pay plan in writing before you accept, not after.

About us:

Brown Motors is a family-owned Ford and Chrysler Dodge Jeep Ram dealership in Petoskey, Michigan. We have been part of this community for decades and we hire people we intend to keep. If you have run a BDC and been frustrated that nobody would let you actually build it, come talk to us.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan

Requirements

Automotive BDC, dealership, sales, service, or call center experience preferred

Experience supervising, coaching, or holding a team accountable to measurable standards

Strong phone, written and digital communication skills

Real organization and follow-up. This job is won on the second and third attempt, not the first

Comfort with CRM, phone, scheduling, video and reporting systems

Ability to read performance data and turn it into a specific action

Willingness to personally work leads and answer calls, not just manage

Valid driver's license

Responsibilities

Own every customer opportunity from first inquiry through appointment, arrival and final disposition

Work internet leads, website leads, manufacturer leads, third-party leads, chat, text and social inquiries

Answer inbound sales calls and convert them into qualified appointments

Run Service BDC campaigns: maintenance reminders, declined-service follow-up, recalls, first-service reminders, missed-appointment recovery and inactive-customer reactivation

Work Ford Vehicle Care Portal opportunities and convert them into completed service visits

Schedule and coordinate mobile service and vehicle pick-up and delivery

Monitor dealership inbound call answer rates, missed calls, voicemails and callback completion, and hold departments accountable

Supervise, schedule, train and coach two BDC Representatives

Maintain CRM discipline and accurate documentation of calls, texts, emails, videos and outcomes

Report Sales and Service BDC performance to dealership leadership and recommend specific improvements

About Us

Brown Motors has proudly served Northern Michigan since 1898 and remains family owned under fourth generation leadership. Located in Petoskey, Michigan, we represent Ford, Chrysler, Dodge, Jeep, and Ram and serve customers throughout the region.

Our dealership continues to grow, with one of the largest service operations in Northern Michigan, including more than 40 service bays and a dedicated commercial and heavy-duty service facility. We support both retail customers and business fleets with sales, service, parts, and mobile support.

At Brown Motors, we believe our people are our greatest asset. We focus on building a strong team culture built around professionalism, accountability, and long-term career growth.

If you are looking for a stable company with deep community roots and a commitment to doing things the right way, Brown Motors offers an opportunity to build a meaningful career.

Quick Apply

Refine Your Search

knowledge manager jobs in harbor springs, mi

Automotive BDC Manager ($55,000 to $68,000, Base Plus Performance Pay)

Detail/Reconditioning Department Manager

Site Manager

Deli Manager

Automotive Service Manager

Health and Safety Manager

Regional Sales Manager - Rotating Equipment

Registered Nurse Care Manager

Deli/Bakery Manager

Project Manager - Construction- HVAC and Plumbing

Manager Clinic Operations I - Northern Market

Marketing Manager

Manager Clinic Operations I

Case Manager, Friend of the Court

Grants Manager

Supervisor Clinical Care Manager - Petoskey Area

Site safety manager

Admin Manager

Health & Safety Manager

Project coordinator

I want to receive the latest job alert for knowledge manager in harbor springs, mi

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