Top 132 Public services assistant Jobs in Harrisburg, Pa

Public Services Assistant
McCormick Riverfront Library —Harrisburg, PA
- $13.50 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Analysis skills
14d
Clerical Assistant 3
Commonwealth of PA —Harrisburg, PA
- $41,506 - $61,927 a year
- Full-time
- Customer service
- Office
- Criminal background check
- Paid parental leave
- Health insurance
2d
Administrative Assistant 1
Commonwealth of PA —Harrisburg, PA
- $46,827 - $70,592 a year
- Full-time
- Office
- Bachelor's degree
- Communication skills
- Paid parental leave
- Health insurance
1d
Speech and Language Pathologist
The School District of the City of York —York, PA
- $57,004 - $98,288 a year
- 8 hour shift
- Classroom
- Experience working with individuals with disabilities
- Teaching Certification
- Health savings account
- Health insurance
Quick Apply
Pennsylvania Department of General Services - Assistant Counsel
Governor's Office of General Counsel —Harrisburg, PA
- $69,086 - $119,844 a year
- Full-time
- Hybrid work
- Writing skills
- Office
- Senior level
- Health savings account
- Health insurance
Quick Apply
2d
Department of Labor & Industry - Assistant Counsel
Governor's Office of General Counsel —Harrisburg, PA
- $69,086 - $149,438 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
2d
PA Governor’s Office of Administration - Assistant Counsel
Governor's Office of General Counsel —Harrisburg, PA
- $67,736 - $146,504 a year
- Full-time
- Hybrid work
- Writing skills
- Senior level
- Communication skills
- Health savings account
- Health insurance
Quick Apply
13d
Assistant Director of Nursing (ADON)/Infection Preventionist (Thornwald Home)
United Church of Christ Homes —Carlisle, PA
- $105,000 - $115,000 a year
- Nursing
- RN License
- Mid-level
- Dental insurance
- Flexible spending account
Quick Apply
1d
Public Works Assistant Manager
Silver Spring Township —Mechanicsburg, PA
- 8 hour shift
- Background check
- Management
- Computer literacy
Quick Apply
Recreation Assistant
Carlisle Nursing & Rehab —Carlisle, PA
- $17 - $20 an hour
- Full-time
- English
- High school diploma or GED
- Communication skills
- Disability insurance
- Dental insurance
Recreation Assistant
Camp Hill Nursing & Rehab —Camp Hill, PA
- $16.50 an hour
- Per diem
- English
- High school diploma or GED
- Communication skills
- Disability insurance
- Dental insurance
12d
Case Associate - Federal
Firetree, Ltd. —Harrisburg, PA
- $16 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Clerical Assistant III
Pennsylvania Office of Attorney General —Harrisburg, PA
- $41,506 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Clerical Assistant 2
Commonwealth of PA —Hershey, PA
- $36,831 - $54,162 a year
- Full-time
- Microsoft Word
- Microsoft Access
- Office
- Paid parental leave
- Health insurance
2d
Human Resources Assistant
Messiah University —Mechanicsburg, PA
- Full-time
- School experience
- Oracle
- Mid-level
13d
Guest Service Agent
Home2 by Hilton —Harrisburg, PA
- $16.50 - $17.50 an hour
- Full-time
- English
- Hotel
- Ability to lift 50 pounds
- 401(k) matching
Quick Apply
6d
Part time Research Assistant - Public Health Sciences
Penn State University —Hershey, PA
- Part-time
- Background check
- University
- Criminal background check
Administrative Assistant - Pennsylvania Adoption Exchange (PAE)
Voce —Harrisburg, PA
- From $22.36 an hour
- Full-time
- Hybrid work
- Office
- 3 years
- Administrative experience
- Health savings account
- Paid holidays
Quick Apply
6d
Part-Time Athletics Assistant
Camp Hill School District —Camp Hill, PA
- Part-time
- School experience
- High school
- Word processing
Quick Apply
8d
Instructional Assistant
CCRES, Educational & Behavioral Health Services —New Cumberland, PA
- $17.56 an hour
- School experience
- Current TB test
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply

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Public Services Assistant

McCormick Riverfront Library
Harrisburg, PA

Apply Now

Job Details

Part-time
$13.50 an hour
14 days ago

Qualifications

Computer operation
Maintaining an organized workspace
Computer literacy
Professional ethics
In-person customer service
Database searching for reference services
Productivity software
Customer data entry

Full Job Description

Position Summary

This customer service focused position is the face of The Library, providing exceptional customer service to meet the needs of the community.

The part-time (24.75 hours per week) Public Services Assistant Position is located at McCormick Riverfront Library and is $13.50/hr. The schedule is: Monday, Tuesday, & Wednesday - 2:00pm to 7:15pm, Thursday - 12:00pm to 4:15pm, Saturday 9:30am to 2:15pm.

Required Performance Standards

Communications: Writes and speaks clearly, logically and concisely. Listens effectively. Demonstrates small and large group communication skills. Keeps colleagues, team members and supervisors well informed. Participates in group discussions.
Customer Service: Presents welcoming behaviors. Remains helpful and professional with customers. Responds quickly and cooperatively to requests from staff or public. Follows Dauphin County Library System’s (The Library) guidelines and training for customer service approach. Demonstrates ability to determine customer's needs. Follows up on customer transactions.
Analytical Skills/Problem Solving/Decision Making: Uses sound judgment in making decisions. Constructively manages conflict. Works with others to solve problems and achieve results.
Technological Skills: Demonstrates ability to use computers. Demonstrates ability to access and use the Internet and electronic databases. Demonstrates ability to use and maintain equipment basic to job.
Workplace Maintenance/Management: Maintains and manages workplace security and safety. Pays attention to personal workspace housekeeping.
Flexibility and Adaptability: Remains calm in difficult, ambiguous, and challenging situations. Responds appropriately to changes in direction and priorities. Adapts personal style to work situations. Takes corrective action when required.
Interpersonal and Group Relationships: Willing to work with and for others. Supports and facilitates cooperation among others.
Professional Standards and Ethics: Protects and values member confidentiality and organizational security. Supports mission and vision of the library. Upholds American Library Association's Library Code of Ethics as interpreted by The Library. Works toward furthering a library-conscious community.
Professional Development and Leadership: Seeks opportunities to pursue one's personal goals and those of the organization. Sets and models high performance standards. Encourages others to make good decisions and take ownership in decision-making and problem-solving.
Time and Workflow Management: Manages personal time effectively. Manages workflow effectively.

Environmental Conditions

Primarily works indoors, seated at a desk, using a computer. Travels among facilities. Provides own transportation and is reimbursed accordingly.

Essential Functions

Implements and monitors exceptional customer service.
Manages member accounts through The Library’s online software. This includes creating library accounts, placing holds, collecting fines, and checking in and out library materials.
Helps members to locate library materials, provides Reader’s Advisory services, and answers basic reference questions.
Instructs members in the use of online resources including the catalog, databases and Internet.
Assists the members with basic computer use, including but not limited to signing on to computer, use of the mouse, keyboard, and personal storage devices. This also includes troubleshooting basic computer issues.
Provides courteous assistance to the public by phone and in person, giving information about library programs and services.
Explains library policy and procedures and handles complaints and public behavior problems, referring more demanding situations to the supervisor.
Assist pages and volunteers with shelving items in alphabetical or Dewey Decimal order and maintaining the order of materials on shelves or display units.
Assists with events and programs held on site and in the community.
Opens and/or closes the branch and has responsibility for building security.
Attends staff meetings and continuing education workshops.
Assists at other libraries to provide coverage as needed.
Lives by the Core Values.
Performs other related duties.

Minimum Qualifications

Education/Training: High school diploma or General Equivalency Development (GED) preferred.

Experience: One year of customer service experience dealing with the public. Microsoft Office Suite or equivalent experience, performing data entry.

Required: Excellent customer service and communication skills, ability to move 35 lbs. unassisted. Ability to reach and bend to place books on shelves, kneeling and sitting on the floor during programs. Requires independent transportation for travel to libraries, programs, and outreach locations.

Apply Now

Refine Your Search

public services assistant jobs in harrisburg, pa

Public Services Assistant

Clerical Assistant 3

Administrative Assistant 1

Speech and Language Pathologist

Pennsylvania Department of General Services - Assistant Counsel

Department of Labor & Industry - Assistant Counsel

PA Governor’s Office of Administration - Assistant Counsel

Assistant Director of Nursing (ADON)/Infection Preventionist (Thornwald Home)

Public Works Assistant Manager

Recreation Assistant

Recreation Assistant

Case Associate - Federal

Clerical Assistant III

Clerical Assistant 2

Human Resources Assistant

Guest Service Agent

Part time Research Assistant - Public Health Sciences

Administrative Assistant - Pennsylvania Adoption Exchange (PAE)

Part-Time Athletics Assistant

Instructional Assistant

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