Top 49 Computer user support Jobs in Hattiesburg, Ms

Help Desk Technician I
University of Southern Mississippi —Hattiesburg, MS
- $14.38 - $19.45 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
1d
Instructional Support Technologist
University of Southern Mississippi —Hattiesburg, MS
- $44,000 - $51,500 a year
- Full-time
- Mid-level
- University
- Bachelor's degree
Warranty Specialist
Rehlko —Hattiesburg, MS
- $63,100 - $79,500 a year
- Full-time
- Hybrid work
- Sales
- Mid-level
- Office
- Health insurance
- Dental insurance
Manager of Operations for Enrollment Finances
University of Southern Mississippi —Hattiesburg, MS
- $19.48 an hour
- Full-time
- 6 years
- Mid-level
- Office
EMPLOYEE RELATIONS-LEAVE ADMINISTRATION
Forrest Health —Hattiesburg, MS
- Full-time
- Computer literacy
- Research
- Mid-level
Epic Training Specialist
SEMRHI —Hattiesburg, MS
- Classroom
- Microsoft Excel
- Microsoft Outlook
Digital Marketing Coordinator
Forrest Health —Hattiesburg, MS
- Full-time
- Computer Science
- Marketing
- Mid-level
Research Assistant (Part Time)-Collier Group
University of Southern Mississippi —Hattiesburg, MS
- Part-time
- Maintenance
- University
- Children
Convention Sales and Services Coordinator
Hattiesburg Convention Commission —Hattiesburg, MS
- Weekends as needed
- Microsoft Outlook
- Writing skills
- Research
Quick Apply
NUCL'R MED TECH
Forrest Health —Hattiesburg, MS
- Full-time
- Hospital
- BLS Certification
- Computer skills
Training Specialist - RN/LPN
SEMRHI —Hattiesburg, MS
- Microsoft Excel
- Microsoft Outlook
- RN License
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Account Manager
Siegwerk Druckfarben AG & Co. KGaA —United States
- Online Application
- Microsoft Word
- Mid-level
- Bachelor's degree
Account Manager
Siegwerk Druckfarben AG & Co. KGaA —United States
- Online Application
- Microsoft Word
- Mid-level
- Bachelor's degree
Senior Manager of Software Engineering: Observability
Jack Henry & Associates —United States
- Full-time
- Remote
- Computer Science
- SQL
- Mentoring
3d
Certified Epicor Kinetic Senior Consultant
Ludwig Solutions, LLC —United States
- From $100 an hour
- Part-time
- Computer Science
- Up to 50% travel
- Inventory management
Quick Apply
Adobe Product Owner
Altria —United States
- $119,600 - $173,450 a year
- Remote
- Computer science
- 6 years
- Computer Science
- Profit sharing
- Paid parental leave
Senior Software Engineer: Site Reliability Engineering
Jack Henry & Associates —United States
- Full-time
- Remote
- Azure
- 6 years
- System design

Discover related jobs

Based on your search for computer user support jobs.

Help Desk Technician I
University of Southern Mississippi —Hattiesburg, MS
Associate’s degree from an accredited college or university in a computer-related field and a minimum of two years’ experience in a desktop support position or…
$14.38 - $19.45 an hour
1d
Service Technician, HVAC Repair
Sears Home Services —Hattiesburg, MS
Valid driver’s license for the state in which you work. Easy tools – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading…
$22 - $36 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
Quick Apply
6d

Show more jobs in cities nearby

I want to receive the latest job alert for computer user support in hattiesburg, ms

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

computer user support jobs near hattiesburg, ms

Research Assistant jobs in Hattiesburg, MS

Licensed Practical Nurse jobs in Hattiesburg, MS

Helpdesk Technician jobs in Hattiesburg, MS

Technologist jobs in Hattiesburg, MS

Operations Manager jobs in Hattiesburg, MS

Training Specialist jobs in Hattiesburg, MS

Medical Technician jobs in Hattiesburg, MS

Sales Coordinator jobs in Southfield, MI

Real Estate Transaction Coordinator jobs in Los Angeles, CA

Sales Coordinator jobs in Washington, DC

Car Sales jobs in Hartford, CT

Sales Representative jobs in Columbus, OH

Sales Coordinator jobs in Florida

Sales Coordinator jobs in El Paso, TX

Senior Software Engineer jobs in Blacksburg, VA

Senior Software Engineer jobs in Tucson, AZ

Senior Software Engineer jobs in Arlington, VA

Data Engineer jobs in Fort Lauderdale, FL

Senior Software Engineer jobs in Naperville, IL

Senior Living Server jobs in Denver, CO

Help Desk Technician I

University of Southern Mississippi -
Hattiesburg, MS

Apply Now

Job Details

Full-time
$14.38 - $19.45 an hour
1 day ago

Qualifications

Desktop (troubleshooting support)

Full Job Description

Help Desk Technician I

The University of Southern Mississippi is currently accepting applications for the position of Help Desk Technician I.

Position Details

Location

Hattiesburg

118 College Drive
Hattiesburg, Mississippi, 39406-0001
United States

Division

iTech Administration

Position Type

Staff

Employment Status

Full Time

Grant Funded

Salary Range

14.38 - 19.45

Pay Grade

N05

Posting Close Date

Open Until Filled

Special Instructions to Applicants
Please include references.

Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship. The University will not sponsor applicants for work visas (e.g., H-1B).

Job Summary
Provides technical support for customers through the Help Desk, cross trains with Desktop Technicians, and works on a variety of projects within iTech and with customers across the university.

Primary Duties and Responsibilities

Demonstrating excellent listening and communication skills, responds to user questions and inquires via telephone, email, web, remote, and other communication methods in order to provide diagnostic customer support for desktop and personal computer related problems. Determines source of problem and resolves problem or coordinates the resolution with available support staff.
Helps manage the work order queue and facilitate the timely resolution of issues. Updates customer with status and information about work order. Records events, problems, and their resolutions in work order logs in order to suggest possible improvements on procedures. Shares feedback or suggestions from customers with the appropriate internal team(s).
Assists the Help Desk Technician II(s) in training new employees. Works to maintain cooperative and mutually supportive relationships between Help Desk Technicians and Desktop Technicians. Reports issues to the Customer Service Manager or Technology Support Services Director.
Works with other teams within iTech for collaborating IT projects. Provides IT support during events on campus such as student orientation and registration.
Administers certain software products such as work order software, remote assistance, virus scan, etc. Continually works on knowledge base for employee use.
Maintains and/or increases technical knowledge through coursework, workshops, seminars and reading.
Performs other duties as assigned.

Minimum Qualifications

Associate’s degree from an accredited college or university in a computer-related field and a minimum of two years’ experience in a desktop support position or a high school diploma/GED and a minimum of four years’ experience in a desktop support position. Directly related experience may be substituted for the education requirement on a year-for-year basis.

Knowledge, Skills & Abilities

Telephone customer relations skills and experience.
Excellent communication skills, both written and verbal.
Ability to maintain high customer satisfaction.
Ability to perform effectively in stressful situations.
Proven ability to multi-task.
Proficient in technology-related diagnostics & analysis.
Proficient with Microsoft Office Suite products.
Strong work ethic and be a self-starter able to effectively manage multiple priorities and adapt to change within a fast-paced environment.

Preferred Qualifications
A+ Certification

About The University of Southern Mississippi
Since our founding in 1910, The University of Southern Mississippi has remained dedicated to preparing students for success. We deliver programs to more than 13,000 students in Hattiesburg and Long Beach, at teaching and research sites across the Mississippi Gulf Coast, as well as online. We are a community-engaged Carnegie R1 university, earning distinction as one of the nation's leading research institutions.

Southern Miss is known for pioneering work in polymer science, ocean science, spectator sports safety and security, and bringing language to children with communication disorders. We are also a national leader in a broad range of disciplines, including cybersecurity, hydrography, nutrition, aquaculture, kinesiology, and economic development, among others.

We produce graduates ready to enter fields that are leading the way in emerging technologies through programs such as computer engineering, information technology, and ocean engineering. We’re developing the next generation of business leaders, while also responding to critical workforce shortages by producing skilled professionals in education and nursing. With a tradition of excellence in the arts, we are one of only 36 public institutions in the nation accredited in four major areas of the arts. Home to the Golden Eagles, our student-athletes compete in 17 NCAA Division I sports. With a culture marked by passion and persistence, Southern Miss is delivering graduates who are ready for life. For more information, visit www.usm.edu.

The University of Southern Mississippi is an equal opportunity employer, and all qualified applicants will receive consideration for employment. EOE/VETS/DISABILITY.

Apply Now

Refine Your Search

computer user support jobs in hattiesburg, ms

Help Desk Technician I

Instructional Support Technologist

Warranty Specialist

Manager of Operations for Enrollment Finances

EMPLOYEE RELATIONS-LEAVE ADMINISTRATION

Epic Training Specialist

Digital Marketing Coordinator

Research Assistant (Part Time)-Collier Group

Convention Sales and Services Coordinator

NUCL'R MED TECH

Training Specialist - RN/LPN

Military Service - U.S. Navy, Information Technology Professional

Account Manager

Account Manager

Senior Manager of Software Engineering: Observability

Certified Epicor Kinetic Senior Consultant

Adobe Product Owner

Senior Software Engineer: Site Reliability Engineering

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for computer user support in hattiesburg, ms

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected