Top 17 Hotel Jobs in Hayesville, Nc

Sr. Executive Casino Host
Harrah's Cherokee Valley River Casino & Hotel —Murphy, NC
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Surveillance Officer (Full Time; Third Shift)
Harrah's Cherokee Valley River Casino & Hotel —Murphy, NC
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Health insurance
Hotel General Manager
Clay County Communities Revitalization Association —Hayesville, NC
- $45,000 - $60,000 a year
- Full-time
- Bilingual
- Background check
- Social media management
- Relocation assistance
- Paid time off
Quick Apply
6d
Night Auditor
Brasstown Valley Resort & Spa —Young Harris, GA
- Part-time
- Communication skills
- Entry level
Quick Apply
Housekeeping
Days Inn —Murphy, NC
- From $10 an hour
- Part-time
- Hotel
- Fair chance
- In-person
Quick Apply
Evening Laundry Attendant
Holiday Inn Express and Suites, Helen, GA —Helen, GA
- $12.50 an hour
- Part-time
- In-person
- Guest services
- Entry level
- Employee discount
Quick Apply
Housekeeping Attendant
Country Inns & Suites —Helen, GA
- $11 - $13 an hour
- Part-time
- Background check
- English
- Hotel
- Employee discount
Quick Apply
10d
Housekeeping
Holiday Inn Express and Suites, Helen, GA —Helen, GA
- From $12.50 an hour
- 8 hour shift
- Hotel
- Fair chance
- In-person
- 401(k)
- Employee discount
Quick Apply
Hotel Sales Coordinator/Manager
Fairfield by Marriott, Helen —Helen, GA
- From $40,000 a year
- Full-time
- Mid-level
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
Swing Shift: Evening Shift/ Night Shift/ Front Desk Agent / Hotel
Riverbend Hotel and Cabins —Helen, GA
- $12 an hour
- 8 hour shift
- Hotel
- Computer skills
- Reliable transportation
- Employee discount
Quick Apply
Janitor
Holiday Inn Express and Suites, Helen, GA —Helen, GA
- From $12.50 an hour
- Part-time
- Residential
- US work authorization
- Fair chance
- 401(k)
- 401(k) matching
Quick Apply
Maintenance Worker
Days Inn —Murphy, NC
- From $10 an hour
- Full-time
- Hotel
- In-person
- Entry level
Quick Apply

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Front Desk Agent/Overnight Auditor
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hotel jobs near hayesville, nc

Sr. Executive Casino Host

Harrah's Cherokee Valley River Casino & Hotel -
Murphy, NC

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Managing customer accounts
Customer relationship building
Microsoft Outlook
Casino experience
Customer service
Word embeddings
English
Windows
High school diploma or GED
Customer expectation management
Account management
POS systems

Full Job Description

Harrah’s Cherokee Valley River Casino & Hotel Position Description

POSITION TITLE: Senior Executive Casino Host

DEPARTMENT: Casino Marketing

GRADE/FLSA STATUS: S16—Exempt--Incentive Bonus Eligible

BADGE TYPE/COLOR: Key—Blue

REPORTS TO: Supervisor, Casino Marketing

SUPERVISES: N/A

JOB SUMMARY:

Own all aspects of strategic relationships with a specific group of 300-500 VIP players for whom they direct account development, relationship building and service while on property. Purpose in this role will be to develop a lasting, growth-oriented relationship with each customer through a combination of in-person and on the phone sales activities.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

Ø Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values

Ø Responsible for generating casino revenue through development of VIP accounts while maximizing existing revenue streams utilizing our active databases and implementing creative marketing programs

Ø Build loyalty among valued VIP customers by developing relationships effectively utilizing marketing and upscale sales techniques

Ø Maintain relationships with VIP guests through personal contact by phone and in person with the ultimate goal of maximizing gaming revenue goals as set by the management team

Ø Work to utilize transportation resources, including 30-seat jet, corporate jet, direct mail to actively recruit VIP players

Ø Significant amount of time customer facing; participating in special events and social functions

Ø Anticipate, respond to and consistently meet or exceed the needs of guests including, but not limited to, transportation and accommodation arrangements

Ø Coordination as needed with VIP Concierge team to lead to successful delivery of pre-trip itinerary; leveraging partnerships throughout the property (Gaming, Hotel, Food & Beverage, etc.) to maximize smooth, high end service delivery

Ø Establish, coordinate, and lead both on and off-property VIP events

Ø Handle difficult guests and situations in a calm, professional and prudent manner

Ø Empowered with comping authority

Ø Comply with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty

Ø Respond to and consistently meets the needs of internal clients

Ø Support and cultivate new ideas and methods to deliver business solutions

Ø Identify ways to increase efficiencies or improve product or service

Ø Communicate programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business

Ø Keep track of existing products/services and/or progress on new initiatives

Ø Stay up to date with the latest developments in the industry, current market trends and all on-property and competitor events

Ø Develop skills to handle increasingly complex matters

Ø Comply with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy

Ø Give consistent, timely and accurate information and finds answer when unsure

Ø Adhere to regulatory, departmental and company policies/procedures in an ethical manner

MINIMUM QUALIFICATIONS:

Ø High school diploma or GED required

Ø BSBA from an accredited educational institution preferred

Ø Three to five years experience casino/hotel, customer service, host or other account management experience required (luxury service experience preferred)

Ø Must demonstrate the following essential knowledge and skills:

Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Ø Ability to think independently in making decisions to maximize customer service experience and program profitability

Ø Ability to effectively manage time and perform multiple tasks simultaneously

Ø Must be proficient with customer Point-of-Service systems

Ø Excellent interpersonal, communication, problem solving and analytical skills required

Ø Must have excellent customer service skills

Ø Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences

Ø Excellent networking abilities

Ø Avid member of the local community, including commercial and industry awareness

Ø Neat, professional appearance with excellent personal hygiene

Ø Must have excellent oral and written communication skills

Ø Leveraging sales techniques to maximize performance

Ø Internally motivated to graciously serve, delight and build player loyalty

Ø Anticipating and listening to customer needs

Ø Engaging others to succeed

Ø Applied functional/business knowledge; professionalism, composure, effectiveness

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

Ø Must be able to stoop, bend, reach, kneel, twist, grip items

Ø Must be able to maneuver to all areas of casino

Ø Must be able to operate in stressful situations

Ø Must be able to read, write, speak and understand English

Ø Must be able to respond to visual and aural cues

Ø Must be able to work in small, shared office space

Ø Must be able to lift up to 25 pounds

Ø Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke

Ø Must be able to work a flexible schedule including weekends, evenings and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary. 5.14.15

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

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hotel jobs in hayesville, nc

Sr. Executive Casino Host

Surveillance Officer (Full Time; Third Shift)

Hotel General Manager

Night Auditor

Housekeeping

Evening Laundry Attendant

Housekeeping Attendant

Housekeeping

Hotel Sales Coordinator/Manager

Swing Shift: Evening Shift/ Night Shift/ Front Desk Agent / Hotel

Janitor

Maintenance Worker

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