Top 50 Remote help desk Jobs in Houston Tx

Service Desk Support Specialist
Viridien —Houston, TX
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Analysis skills
2d
Residential Electrical Service CSR
Colwell Electric —Houston, TX
- $18 - $24 an hour
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
13d
Infrastructure Support Engineer
Nscale —Houston, TX
- $100,000 - $140,000 a year
- On call
- Remote
- Mid-level
- 3 years
- Communication skills
Quick Apply
Remote Solutions Support
iMetroTechnologies INC —Houston, TX
- From $29.38 an hour
- Part-time
- Google Workspace
- Organizational skills
- Experience equivalent to degree accepted
- Health insurance
- Work from home
Quick Apply
6d
Remote Help Desk Specialist
Qureos Inc —Houston, TX
- Part-time
- Remote
- Mid-level
- Windows
- High school diploma or GED
5d
Help Desk Coordinator
Texas Petroleum Group —Houston, TX
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- Entry level
Quick Apply
Help Desk / IT Support
Pearl Co Services —Houston, TX
- $23.33 - $28.09 an hour
- Full-time
- Mid-level
- Windows
- In-person
Quick Apply
Level I Support Technician
The City Technology Group —Houston, TX
- Part-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
IT Help Desk
WN GLOBAL LLC —Houston, TX
- $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
13d
Global Tier 1 Service Desk Technician
KBR —Houston, TX
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Windows
- AD&D insurance
- Health insurance
9d
IT Helpdesk Technician
Prime Communications —Sugar Land, TX
- Office
- Organizational skills
- Communication skills
Quick Apply
Service Desk Administrator I (IT)
HR Green —Houston, TX
- $49,500 - $81,000 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Support Desk Specialist
XPERTECHS —Bellaire, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Odyssey Help Desk Specialist (Tier-1)
Harris County —Houston, TX
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
IT Support Services
ARES Corporation —Houston, TX
- Full-time
- Bachelor of Science
- Research
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
7d
Helpdesk Analyst
McCorvey Sheet Metal —Houston, TX
- Extended hours
- Inventory management
- Mid-level
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Quick Apply
IT Technician- Entry Level
Life Cycle Power —Houston, TX
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician - Houston, Texas
THE JAY GROUP INC —Houston, TX
- Overtime
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
IT Support Technician - Tier 3
Visual Edge IT —Houston, TX
- $75,000 - $90,000 a year
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
6d
IT Support Specialist
Augment Professional Services —Cypress, TX
- $40,000 - $60,000 a year
- Remote
- Computer science
- Azure
- Computer Science
Quick Apply

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remote help desk jobs near houston tx

Service Desk Support Specialist

Viridien -
Houston, TX

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Job Details

Full-time | Contract
2 days ago

Qualifications

Authentication
Cloud identity and access management (IAM)
IT user and group management
Technical documentation
IT infrastructure
Desktop (troubleshooting support)
Customer support ticket management
Technical writing
IP networking
Access control management
Desktop administration
Ticketing system technical support

Full Job Description

Viridien (www.viridiengroup.com) is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges.

Job Details:

The Service Desk Support Specialist is responsible for providing Tier 2 technical support across end-user devices, enterprise applications, and hybrid infrastructure. This role focuses on troubleshooting complex issues, supporting Microsoft 365 and identity services, and ensuring a high level of customer satisfaction while contributing to operational stability and continuous improvement.

Key Responsibilities

Troubleshoot simple and complex Windows desktop, laptop, and mobile device issues
Support Microsoft 365 services, including:
- Outlook and Exchange Online (mail flow, profiles, permissions)
- Microsoft Teams (calling, meetings, client issues)
- OneDrive and SharePoint Online (sync, access, permissions)
Resolve identity and authentication issues (password resets, MFA, conditional access)
Troubleshoot VPN, remote access, and hybrid connectivity issues
Manage user accounts, security groups, and permissions in:
- On-prem Active Directory
- Azure AD / Microsoft Entra ID
Support user lifecycle processes (onboarding, role changes, offboarding)
Assist with Hybrid Azure AD Join and device registration issues
Support administration and monitoring of:
- Windows Server (on-prem)
- Azure and Microsoft 365 services
Monitor and support:
- Azure AD Connect
- On-prem AD
- File and print services
- Backup and recovery jobs
Apply patches, updates, and configuration changes following change management procedures
Support virtualization platforms (Hyper-V) as needed
Maintain system documentation and asset inventories

Operational & Security Responsibilities

Identify recurring issues and contribute to root cause analysis
Support security initiatives (phishing response, account compromise remediation, access reviews)
Participate in after-hours or on-call rotations as required

Required Qualifications

2-4 years of experience in Tier 2 helpdesk, technical support, or junior systems administration roles
Strong experience supporting Windows endpoints in an enterprise environment
Working knowledge of Microsoft 365 and hybrid identity concepts
Hands-on experience with Active Directory user and group management
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)
Experience using ticketing systems and documenting technical solutions
Strong communication and customer service skills

Preferred Qualifications

Experience with Microsoft Entra ID, Azure AD Connect, or Active Roles
Exposure to Intune, Conditional Access, or device compliance policies
PowerShell scripting for basic administration or troubleshooting

Core Competencies

Strong troubleshooting and analytical skills
Attention to detail and documentation discipline
Professional communication with both technical and non-technical users

#SJ

Our Hiring Process

At Viridien, we are committed to delivering a respectful, inclusive, and transparent recruitment experience.

Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond.

We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don't hesitate to contact your recruiter directly.

We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.

Apply Now

Refine Your Search

remote help desk jobs in houston tx

Service Desk Support Specialist

Residential Electrical Service CSR

Infrastructure Support Engineer

Remote Solutions Support

Remote Help Desk Specialist

Help Desk Coordinator

Help Desk / IT Support

Level I Support Technician

IT Help Desk

Global Tier 1 Service Desk Technician

IT Helpdesk Technician

Service Desk Administrator I (IT)

Support Desk Specialist

Odyssey Help Desk Specialist (Tier-1)

IT Support Services

Helpdesk Analyst

IT Technician- Entry Level

Help Desk Technician - Houston, Texas

IT Support Technician - Tier 3

IT Support Specialist

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