Top 115 Desk manager Jobs in Howell Mi

Customer Service Dept Supervisor (US)
Unilock Michigan, Inc —Brighton, MI
- Writing skills
- Mid-level
- Associate's degree
Quick Apply
Hotel Sales Manager
Holiday Inn Express & Suites —Howell, MI
- $45,000 - $50,000 a year
- Full-time
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
2d
Member Services Coordinator
Power Wellness —Chelsea, MI
- Full-time
- Sales
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Hotel Operations Supervisor (AGM)
Holiday Inn Express & Suites —Howell, MI
- $17 - $19 an hour
- Full-time
- Mid-level
- Hotel
- Front desk
- Paid training
- Paid jury duty
Quick Apply
1d
Assistant Guest Service Manager
Schulte Companies —Ann Arbor, MI
- $50,000 - $55,000 a year
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
2d
Office Manager - Physical Therapy Clinic
HobanPT - Ann Arbor —Ann Arbor, MI
- $25 - $36 an hour
- Full-time
- Mid-level
- Clinic
- In-person
- Health insurance
- 401(k)
Quick Apply
8d
Accounts Payable Manager
Safeguard Accounting Solutions LLC —Brighton, MI
- $21 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Customer service
- Dental insurance
- 401(k)
Quick Apply
Jr. System Administrator
Lifesecure Insurance Company —Brighton, MI
- $64,670 - $70,780 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid holidays
- Health insurance
Quick Apply
3d
Administrative Assistant (ID# 699)
Volarify —Fenton, MI
- $42,000 - $47,000 a year
- Full-time
- Office
- Administrative experience
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
4d
Facility Manager
The Legacy Center —Brighton, MI
- $15 an hour
- Part-time
- Writing skills
- Office
- Communication skills
Information Receptionist
US Veterans Health Administration —Ann Arbor, MI
- $40,160 - $52,211 a year
- Part-time
- Background check
- Psychiatry
- High school
5d
Human Resources Manager
Shelter Association of Washtenaw County —Ann Arbor, MI
- $65,000 - $75,000 a year
- Full-time
- Office
- Residential
- 3 years
- 403(b) matching
- Disability insurance
Quick Apply
Front Desk Monitor
Kensington Ridge HOA —Milford, MI
- Part-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
14d
Temporary Probation Services Technician
Michigan Eastern District Court —Ann Arbor, MI
- $49,306 - $80,140 a year
- Temporary
- Word processing
- Mid-level
- Office
18h
General Manager
Sky Zone —Commerce, MI
- $80,000 - $90,000 a year
- Weekends as needed
- 18 years or older
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Front Desk Associate
Liberty Athletic Club —Ann Arbor, MI
- From $15 an hour
- Part-time
- Background check
- Customer service
- Conflict management
- Employee discount
Quick Apply
6d
CELA Admin Specialist Associate
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Microsoft Outlook
- Health insurance
- Dental insurance
1d
Night Auditor
Courtyard by Marriott —Brighton, MI
- $15 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- In-person
- Dental insurance
- 401(k)
Quick Apply
5d
Chain Sales & Merchandising Professional
Shanker Beverage Company —Brighton, MI
- $45,000 - $48,000 a year
- Weekends as needed
- Hybrid work
- Clean driving record
- Merchandising
- Mid-level
- Paid training
- Fuel card
Quick Apply
8d
Office & Communications Manager
Primrose School of Novi —Novi, MI
- $18 - $22 an hour
- Full-time
- School experience
- Mid-level
- Office
- Paid holidays
- Tuition reimbursement
Quick Apply
3d

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Customer Service Dept Supervisor (US)

Unilock Michigan, Inc -
Brighton, MI

Quick Apply

Job Details

Qualifications

Phone communication
Spreadsheets
Writing skills
Word embeddings
Productivity software
Client interaction via phone calls

Full Job Description

The ideal Customer Service Representative candidate will contribute a positive attitude in our teamwork approach. This candidate will be a team-oriented individual with a strong, self-directed work ethic. In a busy work environment, the ability to juggle multiple tasks is a necessity.

Reporting to the Assistant General Manager, the Customer Service Supervisor, in addition to the essential functions of a Customer Service Representative is primarily responsible for providing quality and efficient customer service to customers through the daily management of a team to include, motivating, recognizing, rewarding, coaching, counseling, training and problem solving.

ESSENTIAL FUNCTIONS:

Provide daily directions and communication to employees so that customer service calls are answered in a timely, efficient, and knowledgeable manner. Provide continual evaluation of processes and procedures. Suggest and implement methods to improve area operations, efficiency, and service to both internal and external customers.
Provide statistical and performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement.

Responsible for training of Customer Service / Inside Sales staff. This includes, but is not limited to, developing a training program; conducting periodic refresher courses; staying current in all aspects of the order desk and the appropriate training documentation, and coordinating training with experts as needed.

Ensure employees have appropriate resources to perform their jobs. Respond to and resolve employee relations issues expressed by team members; create and maintain a high-quality work environment so team members are motivated to perform at their highest level.
Address disciplinary and/or performance problems according to company policy. Prepare warnings, communicate effectively with employees on warnings, and make effective/appropriate decisions relative to corrective action as required.
Establish and improve work procedures and processes that support company and departmental standards, procedures, and strategic directives.
Use appropriate judgment in upward communication regarding department or employee concerns.
Other duties and responsibilities as assigned or required

QUALIFICATIONS/ REQUIREMENTS:

2- 3 years’ experience as a Customer Service Representative
Strong computer skills – Microsoft Office – Word, Excel, etc.
Ability to communicate effectively with a variety of audiences
Excellent verbal, telephone, and written communication skills
A professional, positive, and enthusiastic attitude.
Proven leadership experience
Effective training skills.

#INHPMI

Experience

Preferred

3 year(s): Customer Service

Education

Required

Diploma or better

Preferred

Associates or better
Technical/other training or better

Skills

Preferred

Microsoft Excel
Inside Sales
Customer Service
Microsoft Dynamics NAV
CRM, Microsoft Dynamics

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

desk manager jobs in howell mi

Customer Service Dept Supervisor (US)

Hotel Sales Manager

Member Services Coordinator

Hotel Operations Supervisor (AGM)

Assistant Guest Service Manager

Office Manager - Physical Therapy Clinic

Accounts Payable Manager

Jr. System Administrator

Administrative Assistant (ID# 699)

Facility Manager

Information Receptionist

Human Resources Manager

Front Desk Monitor

Temporary Probation Services Technician

General Manager

Front Desk Associate

CELA Admin Specialist Associate

Night Auditor

Chain Sales & Merchandising Professional

Office & Communications Manager

I want to receive the latest job alert for desk manager in howell mi

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