Top 42 Customer account coordinator Jobs in Kalamazoo, Mi

Sales Support CAD Technician
Borroughs Corporation —Kalamazoo, MI
- $50,000 - $65,000 a year
- Full-time
- Background check
- Engineering
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Health & Safety Specialist
Taplin Group, LLC —Kalamazoo, MI
- From $75,000 a year
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Health savings account
- Health insurance
Quick Apply
Telecom Utility Construction Foreman
TurnKey Network Solutions —Michigan
- Full-time
- Background check
- Construction site
- CDL A
- Fuel card
- Health savings account
Quick Apply
Document Control Coordinator - 1st Shift (Hybrid)
Stryker —Portage, MI
- $23.08 - $31.22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
23h
Customer Account Coordinator
International Paper —Three Rivers, MI
- $51,520 - $64,400 a year
- Full-time
- Microsoft Excel
- Basic math
- Research
6d
Business Coordinator
K&H Tree Service —Kalamazoo, MI
- $52,000 - $62,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Construction experience
- Paid holidays
- Health insurance
Quick Apply
7d
Customer Manager
Acosta —Kalamazoo, MI
- $65,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
Quick Apply
Junior Help Desk Technician Full-Time
cyberMIND Corporation —Kalamazoo, MI
- Full-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
Junior Help Desk Technician Part-Time
cyberMIND Corporation —Kalamazoo, MI
- Part-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
Operations Coordinator - Office based
NK Consultancy LLC —Kalamazoo, MI
- $50,000 a year
- Mid-level
- Office
- Administrative experience
Quick Apply
1d
Site Training Coordinator
Kenco —Portage, MI
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid parental leave
- Health savings account
13d
Client Success Coordinator
Omega Computer Services, LC —Portage, MI
- Full-time
- Mid-level
- Travel
- Contracts
Quick Apply
Finance Coordinator (Payroll) Part-Time
Summit Polymers —Portage, MI
- Part-time
- Mid-level
- 1 year
- No travel
- 401(k)
Quick Apply
8d
Manager, Downstream Marketing - SafeAir (Hybrid)
Stryker —Portage, MI
- $118,000 - $196,700 a year
- Full-time
- Hybrid work
- 8 years
- Bachelor's degree
- Product management
- Health savings account
- AD&D insurance
Site Training Coordinator
Kenco Logistic Services, LLC —Portage, MI
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid parental leave
- Health savings account
Quick Apply
13d
Security Operations Coordinator
Executive Protection Group, LLC —Portage, MI
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
9d
Patient Coordinator: QuickCare Plus Bronson Battle Creek (PRN)
Bronson Healthcare —Battle Creek, MI
- 12 hour shift
- Hospital
- Computer literacy
- High school diploma or GED
Project Coordinator
Ropes Courses Inc —Allegan, MI
- $24 - $28 an hour
- Full-time
- ERP systems
- Mid-level
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Continuous Improvement Coordinator
Refresco —Paw Paw, MI
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Sales Representative - Account Executive, Michigan Area
Mims Management Group —Kalamazoo, MI
- $85,000 - $110,000 a year
- Full-time
- Customer service
- Writing skills
- Mid-level
Quick Apply
23h

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Sales Support CAD Technician

Borroughs Corporation -
Kalamazoo, MI

Quick Apply

Job Details

Full-time
$50,000 - $65,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Construction plans
Blueprint creation using CAD software
Cross-functional communication

Full Job Description

Job Summary

Borroughs, LLC is seeking a highly capable and service-oriented Technical Support Coordinator to play a critical role in the successful sale, implementation, and support of Borroughs products. This position serves as a central technical resource for the organization, providing comprehensive support to outside sales, internal departments, and external customers throughout the entire project lifecycle — from proposal development and order entry through production, installation, and post-sale support.

The Technical Support Coordinator is responsible for supporting the sales and implementation of Borroughs, LLC products in any way necessary, including generating accurate and compelling product proposals, producing CAD-based installation and permit drawings, coordinating third-party purchases for system integration, and resolving technical questions for both internal teams and external customers. This role requires strong technical aptitude, CAD proficiency, excellent communication skills, and the ability to collaborate across departments to ensure Borroughs delivers high-quality, fully integrated solutions to the market.

Key Responsibilities

Sales & Proposal Support

· Provide direct technical support to outside sales representatives throughout the sales process.

· Generate detailed and accurate product proposals, layouts, and technical documentation to support customer quotations.

· Assist sales at the time of order entry to ensure product configurations, specifications, and system integrations are complete, accurate, and manufacturable.

· Serve as a technical liaison between sales, engineering, and operations to support successful project handoff and execution.

CAD & Technical Documentation

· Create, maintain, and revise CAD drawings related to Borroughs product systems, including installation drawings and layout plans.

· Develop permit-package drawings suitable for Professional Engineer (PE) review and approval when required.

· Ensure all drawings and documentation meet Borroughs standards, applicable codes, and customer requirements.

· Maintain organized records of CAD files, revisions, and project documentation.

System Integration & Outside Purchases

· Support the coordination and technical integration of outside-purchased components and third-party products into Borroughs systems.

· Verify compatibility, specifications, and documentation for externally sourced products used in customer solutions.

· Collaborate with purchasing, engineering, and vendors to ensure seamless integration into Borroughs product offerings.

Internal & External Technical Support

· Provide technical support to all internal customers, including production, shipping, customer service, and engineering, as it relates to the sale and implementation of Borroughs products.

· Serve as a technical resource for external customers, including end users, distributors, systems integrators, and Borroughs’ own sales force.

· Respond to technical inquiries, troubleshoot issues, and support problem resolution throughout manufacturing, shipping, installation, and post-installation phases.

· Assist in resolving field-related issues by providing drawings, technical clarification, or system guidance as needed.

Required Qualifications

· Associate’s or Bachelor’s degree in Engineering, Drafting, Design Technology, or a related technical field, or equivalent practical experience.

· Proficiency in CAD software, including but not limited to AutoCAD and SolidWorks.

· Minimum of 2 years of experience in technical support, CAD drafting, engineering support, or a related role.

· Strong ability to read, interpret, and develop technical drawings and layout plans.

· Demonstrated problem-solving skills and attention to detail.

· Strong written and verbal communication skills with the ability to support both technical and non-technical audiences.

Preferred Skills & Experience

· Experience supporting sales teams in a manufacturing or engineered-products environment.

· Familiarity with document control systems and revision management.

· Experience working with engineered systems that include third-party or outside-purchased components.

· Understanding of manufacturing processes, installation requirements, and field conditions.

· Project coordination or cross-functional support experience.

Key Competencies

· Customer-focused mindset

· Technical aptitude and analytical thinking

· Attention to detail and accuracy

· Time management and prioritization

· Cross-functional collaboration

· Clear and professional communication

Reporting:

This person reports to the President.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

customer account coordinator jobs in kalamazoo, mi

Sales Support CAD Technician

Health & Safety Specialist

Telecom Utility Construction Foreman

Document Control Coordinator - 1st Shift (Hybrid)

Customer Account Coordinator

Business Coordinator

Customer Manager

Junior Help Desk Technician Full-Time

Junior Help Desk Technician Part-Time

Operations Coordinator - Office based

Site Training Coordinator

Client Success Coordinator

Finance Coordinator (Payroll) Part-Time

Manager, Downstream Marketing - SafeAir (Hybrid)

Site Training Coordinator

Security Operations Coordinator

Patient Coordinator: QuickCare Plus Bronson Battle Creek (PRN)

Project Coordinator

Continuous Improvement Coordinator

Sales Representative - Account Executive, Michigan Area

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