Top 977 Account management Jobs in Katy, Tx

Logistics Customer Service Rep. 1
DAIKIN COMFORT TECHNOLOGIES MFG INC —Waller, TX
- Remote
- Microsoft Outlook
- Word processing
- Writing skills
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Account Manager - Global Forwarding
C.H. Robinson —Houston, TX
- $59,600 - $124,600 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
12d
Account Associate - State Farm Agent Team Member
Thad Olive - State Farm Agent —Sugar Land, TX
- $60,000 - $80,000 a year
- Full-time
- Sales
- Office
- Organizational skills
- Health insurance
- 401(k)
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Key Account Manager - Global Forwarding
C.H. Robinson —Houston, TX
- $75,700 - $158,340 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
12d
Global Key Account Manager – Connectivity
SGS —Houston, TX
- $103,000 - $115,000 a year
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
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Specialty Insurance Account Executive
Monarch Sky —Houston, TX
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Sales Account Manager - Power Oil and Gas
Voith Group —Houston, TX
- From $120,000 a year
- Full-time
- Background check
- Marketing
- 5 years
- Health savings account
- Disability insurance
Business Development Representative - Houston
Envision Title, LLC —Houston, TX
- Weekends as needed
- Background check
- Mid-level
- Office
- Mileage reimbursement
- Health insurance
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Technical Sales Professional
OSP Microcheck —Houston, TX
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Flexible schedule
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10d
Process Instrumentation - Business Development Manager
KROHNE INC —Houston, TX
- $125,000 a year
- Full-time
- Office
- Bachelor's degree
- Product management
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Junior Healthcare Liaison
National Care EMS —Stafford, TX
- $15 - $17 an hour
- Full-time
- In-person
- Medical terminology
- Communication skills
Quick Apply
4d
Upstream Team Lead - Specialty Underwriting
Risk Specialists Companies Insurance Agency, Inc. —Houston, TX
- Email
- Mid-level
- Office
- Analysis skills
- Health insurance
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Inside Sales Representative
Jam'n Products, Inc. —Katy, TX
- From $18 an hour
- Weekends as needed
- Spanish
- Merchandising
- English
- Health insurance
- 401(k)
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Sales- Technical Account Manager
Arrowhead Engineered Products —Texas
- From $70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
11d
Territory Sales Manager
Testo, Inc —Texas
- $80,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Travel
- Health savings account
- Health insurance
Quick Apply
Commercial Vehicle Sales Representative
Mercedes Benz of Sugar Land —Sugar Land, TX
- Full-time
- Mid-level
- Commercial
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9d
Account Manager
AES Drilling Fluids LLC —Houston, TX
- Full-time
- Microsoft Outlook
- Engineering
- Research
- Paid holidays
- Disability insurance
Quick Apply
General Manager
Advantage Technical —Houston, TX
- $70 - $85 an hour
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Hospice Community Liaison
Uplift Hospice —Houston, TX
- Full-time
- Background check
- Mid-level
- Business development
- Mileage reimbursement
- Health insurance
Quick Apply
Commercial Lines Account Manager
Higginbotham —Houston, TX
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
- Wellness program
- Paid holidays

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Logistics Customer Service Rep. 1

DAIKIN COMFORT TECHNOLOGIES MFG INC
Waller, TX

Quick Apply

Job Details

Qualifications

Customer returns handling
Employee relationship building

Full Job Description

The Logistics Customer Service Representative responds to customer’s inquiries or complaints regarding the organization’s products or services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Must be knowledgeable of the organization’s products, services, procedures and practices. Responsible for order management by handling all the details from purchase order to shipment of product. This position serves as the primary point of contact for independent distributors and COD branches. The CSR supports the Sales Managers by developing and improving phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory.

Position Responsibilities may include;

Order fulfillment and order maintenance processes. Open customer accounts by recording account information.
Create and maintain customer records by updating account information Assist customers with product availability, pricing, order status, product match-up, service parts substitutions, shipping information, and other functions necessary to serve customer accounts. Monitor scheduled shipment dates to ensure timely delivery and expedite date of delivery.

Educate customers about terminology, features and benefits of products in order to improve sales and customer satisfaction.
Collaborate with Sales Mangers to verify pricing discounts and customer details.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
Process Return Materials Authorizations (RMAs) and transfer requests; AAA (Credit/Debits) and Damage Claims

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Follow up with customers to ensure customer satisfaction, document and report matters that need addressing.

Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information. Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Contribute to team efforts by accomplishing related results as needed.

Nature and Scope:

Works within well-defined instructions

Knowledge and Skills:

HVAC product knowledge and market knowledge
Excellent customer service skills
Problem solving, de-escalating and resolving conflicts
Effective verbal and written communication and listening skills
Working knowledge of MS Office – Excel, Word, PowerPoint, and Outlook – and data entry
Quality focus – attention to detail and accuracy and effective documentation skills

Ability to analyze and process information
Excellent organizational and time management skills including prioritization skills to complete projects on time
Strong team player, results orientated, dedication to excellence and sense of urgency to achieve business objectives
Ability to apply good judgement, strong work ethics and integrity on the job
Ability to establish positive working relationships with internal and external customers and employees

Experience:

1-3 years of experience

Education:

High School diploma or GED equivalent

People Management: No

Physical Requirements / Working Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations.

Reports to:

Manager, Customer Service/Order Services

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

account management jobs in katy, tx

Logistics Customer Service Rep. 1

Account Manager - Global Forwarding

Account Associate - State Farm Agent Team Member

Key Account Manager - Global Forwarding

Global Key Account Manager – Connectivity

Specialty Insurance Account Executive

Sales Account Manager - Power Oil and Gas

Business Development Representative - Houston

Technical Sales Professional

Process Instrumentation - Business Development Manager

Junior Healthcare Liaison

Upstream Team Lead - Specialty Underwriting

Inside Sales Representative

Sales- Technical Account Manager

Territory Sales Manager

Commercial Vehicle Sales Representative

Account Manager

General Manager

Hospice Community Liaison

Commercial Lines Account Manager

I want to receive the latest job alert for account management in katy, tx

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