Top 5 Desktop support technician Jobs in Kaukauna, Wi

IT Technician
Custom Information Services —Green Bay, WI
- Full-time
- Hybrid work
- Azure
- 5 years
- Windows
Agency Test
Braz Consultation and Training —Green Bay, WI
- From $51,823 a year
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Installation Technician
CC&N —Menasha, WI
- Weekends as needed
- 18 years or older
- PMP
- English
- Paid training
- Health savings account
Quick Apply

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IT Technician

Custom Information Services -
Green Bay, WI

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Job Details

Full-time

Qualifications

Equipment troubleshooting
Windows
Desktop (troubleshooting support)
Server virtualization
Network infrastructure management

Full Job Description

Job Category: IT Support

Job Type: Full Time

Job Location: Wisconsin

Base Salary: Competitive

Job Title: IT Technician – Onsite Support – Green Bay, Wisconsin

Location: Green Bay, WI
Work Arrangement: Hybrid – Remote & On-Site
Experience Level: Minimum 5 years of relevant experience

Role Description:
We are seeking skilled IT Technicians to provide onsite support in Green Bay, Wisconsin at our clients’ locations.

The ideal candidates will possess at least five years of hands-on experience in IT support, with a focus on troubleshooting, maintaining, and optimizing infrastructure components. This is a hybrid position, remote and on-site, in the greater Green Bay region that plays a crucial role in maintaining the reliability and performance of our clients’ IT environments.

Key Responsibilities:

Provide onsite technical support for servers, networking equipment, and end-user devices.
Diagnose and resolve hardware, software, and network issues.
Install, configure, and maintain Windows and Linux servers.
Manage and troubleshoot Active Directory and network access permissions.
Install and maintain networking equipment, including switches, routers, and firewalls.
Perform regular maintenance of network infrastructure, including patching, updates, and backups.
Ensure uptime and performance of business-critical systems through proactive monitoring.
Provide an escalation point for user support for desktop and peripheral setup, configuration, and troubleshooting.
Work with clients on IT infrastructure projects, including installations, upgrades, and migrations.
Implement and maintain security protocols and best practices, including antivirus, firewalls, and network access control.
Document IT systems, configurations, and network diagrams.
Collaborate with remote support teams to escalate and resolve more complex issues.
Ensure compliance with internal and external standards related to IT operations and security.

Qualifications:

At least 5 years of experience in IT infrastructure support or a similar role.
Strong knowledge of Windows and Linux server environments.
Proficiency in network management, including VLANs, VPNs, DNS, DHCP, and TCP/IP.
Hands-on experience with server virtualization technologies (e.g., VMware, Hyper-V).
Familiarity with cloud platforms (AWS, Azure) is a plus.
Solid understanding of cybersecurity principles and practices.
Excellent problem-solving skills and the ability to troubleshoot hardware and software issues.
Strong communication skills and the ability to work independently or in a team.
IT certifications such as Security +, Network+ or equivalent network vendor certification (Cisco, Fortinet, Palo Alto, SonicWALL, …), Microsoft platforms certifications, VMWare platform certifications, and other relevant certifications.

Why Join Us?

We offer a competitive salary, professional growth opportunities, and a supportive work environment. You’ll have the chance to work with diverse clients and cutting-edge technologies, ensuring that no two days are the same.

Application Process:
To apply, please submit your resume and cover letter outlining your relevant experience and why you would be a good fit for this role.

We look forward to hearing from you!

Apply Now

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