Top 42 Automotive customer service advisor Jobs in Lancaster, Oh

IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Service Technician
HMC - Hinderer Motor Company —Heath, OH
- Full-time
- ASE Certification
- Background check
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
9d
Service Manager
Hocking Valley Motor —Logan, OH
- $50,000 - $80,000 a year
- Full-time
- Clean driving record
- Sales
- Dealership
- Health savings account
- Paid holidays
Quick Apply
Service Advisor/Manager
Auto Ignite Management —Reynoldsburg, OH
- $70,000 - $80,000 a year
- Full-time
- 11+ years
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
Automotive Service Advisor
Lindsay Honda —Columbus, OH
- $20 - $25 an hour
- Full-time
- Background check
- Clean driving record
- Dealership
- Health savings account
- Health insurance
Quick Apply
Service Advisor
HMC - Hinderer Motor Company —Heath, OH
- Driving
- Marketing
- Entry level
Quick Apply
3d
Automotive Service Writer
Coughlin Automotive —Lancaster, OH
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
8h
Automotive Parts Specialist
HMC - Hinderer Motor Company —Heath, OH
- $45,000 - $55,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
12d
Automotive Service Advisor
Germain Toyota of Columbus —Columbus, OH
- Full-time
- Clean driving record
- Mid-level
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Automotive Customer Service Advisor
Hugh White Chevrolet Nissan Lancaster —Lancaster, OH
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid training
- Paid holidays
Quick Apply
Chrysler Service Advisor
Don Wood, Inc —Rockbridge, OH
- Background check
- Dealership
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Automotive Service Advisor
Dave Gill Chevrolet —Columbus, OH
- $45,000 - $150,000 a year
- Dealership
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
14d
Service Advisor - Columbus Auto Mall
JEFF WYLER COLUMBUS INC —Canal Winchester, OH
- Background check
- Clean driving record
- Dealership
- Dental insurance
- 401(k)
Quick Apply
Automotive Service Advisor
Stringer Auto Repair LLC —Reynoldsburg, OH
- From $60,000 a year
- Full-time
- In-person
- Entry level
- Paid holidays
- Health insurance
Quick Apply
10d
Automotive Service Technician
Don Wood Chevrolet —Logan, OH
- $60,000 - $100,000 a year
- Full-time
- ASE Certification
- Clean driving record
- Dealership
- Opportunities for advancement
Quick Apply
Manager, Field Service
Rivian —Groveport, OH
- Full-time
- Clean driving record
- Schematics
- Writing skills
Quick Apply
Service Technician
Lindsay Automotive —Columbus, OH
- $23 - $30 an hour
- Full-time
- Dealership
- Mid-level
- 2 years
Quick Apply
Hyundai Flat Rate Automotive Technician
Ricart Automotive —Columbus, OH
- $52,000 - $180,000 a year
- Full-time
- Dealership
- Mid-level
- Driver's License
- Paid training
- Paid holidays
Quick Apply
Lube and Tire Technician
Coughlin Automotive —Circleville, OH
- Full-time
- Dealership
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Service Technician - Hugh White Chevy Buick Lancaster
Hugh White Chevrolet Nissan Lancaster —Lancaster, OH
- Full-time
- ASE Certification
- Background check
- Clean driving record
- Paid training
- Paid holidays
Quick Apply

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IT Application Manager

Nifco America, Corp. -
Canal Winchester, OH

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Computer Science
Bachelor's degree
Senior leadership
Information Technology

Full Job Description

Company Overview
Nifco America, Corp. is a leading global supplier of plastic fasteners, serving diverse industries such as automotive, electronics, telecommunications, home appliances, office equipment, and fashion. We specialize in designing and manufacturing custom injection-molded plastic components and assemblies to meet our clients' unique needs.

Job Summary:

An experienced and strategic Applications Manager is responsible for leading the application support and development function. As a key member of the IT leadership team, this role manages and supervises application team members while overseeing the performance, stability, and continuous improvement of enterprise systems, including Oracle EBS and related platforms.

The Applications Manager plays a critical role in coordinating team priorities, supporting business operations, and ensuring the effective delivery of application services across the organization. This role partners closely with cross-functional IT teams and business stakeholders to enhance the application ecosystem and align technology solutions with organizational goals.

As a leader within this organization, they are to adhere to the Nifco NA Leadership Commitment as stated; “I set the standard by prioritizing Safety, Quality, and Culture. As a steward of WH2, it is my responsibility to model these principles. My role requires that I build strong customer relationships and respond proactively to their needs; lead change initiatives to improve efficiency and adaptability; promote collaboration, transparency and accountability across the organization; and develop my team members through mentorship and constructive feedback. By striving to lead in this manner, I position the organization for sustainable growth and profitability.”

Key Responsibilities:

All Levels:

Application Leadership & Strategy

Serve as a key advisor to IT staff and business stakeholders on enterprise application capabilities and improvements
Align application services and enhancements with business objectives and operational needs
Partner with other IT functions to deliver scalable, reliable, and secure solutions
Support continuous improvement of the application ecosystem within Nifco

Application Support & Delivery

Oversee the configuration, support, and troubleshooting of Oracle EBS, ECM, and related systems
Ensure timely resolution of application issues and system incidents
Manage and prioritize team workload to meet business demands and deadlines
Support system upgrades, patches, and enhancements

Technical Expertise & Systems Management

Provide guidance on Oracle database structure, APIs, and troubleshooting methodologies
Oversee development and maintenance of SQL queries, scripts, and Oracle Forms
Support integration of applications across systems and platforms
Ensure proper documentation, including SOPs and technical procedures

Business Systems & Process Support

Collaborate with business units (e.g., manufacturing, inventory, supply chain) to support system functionality
Assist in gathering requirements and translating them into technical solutions
Support planning systems such as ASCP and other enterprise tools as applicable
Contribute to process improvements through system optimization

Quality, Compliance & Risk Management

Ensure application changes follow established governance and change control processes
Support system validation, testing, and documentation standards
Identify system risks and implement mitigation strategies
Promote best practices in application security, performance, and data integrity

Customer & Site Support

Provide support to users across multiple Nifco locations
Collaborate with plant teams to resolve system-related issues impacting operations
Travel as needed to support system implementations and issue resolution

People Leadership & Development

Lead, coach, and develop application team members
Establish team goals, manage performance, and support career development
Foster a positive, collaborative IT culture aligned with Nifco values
Manage team priorities, ensuring alignment with organizational objectives

Applications Manager – Level I

Manages day-to-day application support and operations
Provides technical guidance and support to team members
Supports system maintenance, enhancements, and issue resolution
Works closely with business teams to address operational needs
Focuses on building leadership and cross-functional collaboration skills

Senior Applications Manager – Level II

Acts as a strategic advisor on application architecture and system improvements
Leads cross-functional initiatives involving multiple IT and business teams
Oversees major system implementations and upgrades
Drives process improvements and optimization across enterprise applications
Develops team capabilities and succession planning

Regional Applications Manager – Level III

Defines long-term application strategy aligned with business growth
Provides leadership across multiple sites or regions
Oversees enterprise-wide systems and integration strategy
Advises executive leadership on technology direction and investments
Champions innovation, standardization, and best practices across IT systems

Qualifications (All Levels):

Experience

Level I: 8–10 years of application support and development experience with initial leadership responsibilities
Level II: 10+ years of progressive experience with significant team leadership and project ownership
Level III: 12+ years of experience with multi-site or enterprise-level leadership

Education

Bachelor’s degree in Information Technology, Computer Science, or related field preferred
Equivalent combination of education and 10+ years of relevant experience will be considered

Skills & Competencies

Strong knowledge of Oracle EBS, ECM, and related technologies
Proficiency in SQL, Oracle Forms, and scripting
Understanding of manufacturing and inventory systems
Experience with ASCP, Financials, and Infor WMS preferred
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills
Proven leadership and team development capabilities
Ability to manage multiple priorities in a fast-paced environment
Willingness to travel as needed

Location & Work Environment

Primary location: Canal Winchester, OH
Additional locations: Shelbyville, KY and LaVergne, TN
Hybrid schedule with up to 2 days per week remote

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Application Question(s):

What Oracle modules are you familiar with?
Describe your experience integrating Oracle with MES or shop floor systems.
How do you manage Oracle manufacturing master data (BOMs, routings, item masters), and how do you prevent data integrity issues across plants?
How do you standardize Oracle processes across multiple plants while still allowing for necessary local flexibility? and keep them updated?
How do you prioritize Oracle enhancements or projects when balancing plant demands, corporate IT strategy, and limited resources?

Location:

Canal Winchester, OH 43110 (Preferred)

Willingness to travel:

25% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

automotive customer service advisor jobs in lancaster, oh

IT Application Manager

Service Technician

Service Manager

Service Advisor/Manager

Automotive Service Advisor

Service Advisor

Automotive Service Writer

Automotive Parts Specialist

Automotive Service Advisor

Automotive Customer Service Advisor

Chrysler Service Advisor

Automotive Service Advisor

Service Advisor - Columbus Auto Mall

Automotive Service Advisor

Automotive Service Technician

Manager, Field Service

Service Technician

Hyundai Flat Rate Automotive Technician

Lube and Tire Technician

Service Technician - Hugh White Chevy Buick Lancaster

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