Acute Care Technician- Emergency Department Registration- Full-time, days with nights and weekends as needed
Full-time benefits are the following:
Medical, dental, vision, paid time off, paid sick time, 403(b) retirement program, life insurance plans, shift differentials, workers' compensation
The deadline to apply is August 31, 2026
Leadville, Colorado is a historic Victorian-era mining town and the highest incorporated city in the United States, situated at 10,152 feet—nearly two miles above sea level. Nestled in the heart of the Rocky Mountains and surrounded by iconic 14,000-foot peaks such as Mount Elbert and Mount Massive, Leadville offers breathtaking alpine scenery and a truly authentic mountain-town experience.
Unlike larger resort communities known for luxury retail and high tourist traffic, Leadville retains its genuine Colorado character. The town is known for its welcoming, community-focused atmosphere, historic architecture, and rich mining heritage. With no major chain stores and a vibrant mix of long-time residents, outdoor enthusiasts, and local families, Leadville offers a distinctive environment where neighbors know each other and small-town values remain strong.
Leadville has a close-knit population of approximately 2,600–3,000 residents, with roughly 7,700 people across Lake County. The area offers a peaceful rural-suburban setting without the congestion of larger mountain destinations. Residents enjoy exceptional year-round outdoor recreation, including hiking, biking, and fishing at nearby lakes such as Turquoise Lake and Twin Lakes. Winter activities include skiing and snowshoeing at Ski Cooper, a family-friendly ski area just outside town. The community also hosts renowned endurance events such as the Leadville Race Series, attracting athletes from around the world.
St. Vincent General Hospital District—commonly known as St. Vincent Health—has served the Leadville community since the late 1800s, with roots dating back to 1879. As a critical access hospital, the organization provides essential healthcare services to local residents and visitors across Lake County and the surrounding high-country region.
St. Vincent Health offers a comprehensive range of services, including:
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24/7 emergency department and ambulance services
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Primary and family medicine
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Visiting specialty care (including cardiology, urology, general surgery, pain management, podiatry, and ophthalmology)
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Minor elective outpatient procedures
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Physical therapy and rehabilitation services
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Diagnostic imaging and laboratory services
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Occupational health and sleep studies
The organization is known for its collaborative, team-oriented culture, where healthcare professionals work closely together in a supportive rural hospital environment. Employees often cite the opportunity to make a meaningful impact in a small community, maintain a strong work–life balance, and enjoy competitive benefits—including retirement plans, shift differentials, and benefits eligibility for many part-time roles.
Working at St. Vincent Health offers the unique opportunity to combine a rewarding healthcare career with an exceptional mountain lifestyle. For individuals seeking purposeful work, strong community connections, and access to world-class outdoor recreation, Leadville provides a rare and inspiring place to live and serve.
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High School diploma or GED required
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Additional healthcare-related education or training preferred but not required.
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Willingness and ability to complete organization-required Acute Care Technician training and competency validation.
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Completion of an approved EMT-Basic program
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Current EMT-Basic Colorado Certification required
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Current Basic Life Support Certification from AHA required
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Strong customer service and interpersonal skills
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Ability to communicate professionally and compassionally with patients, families, EMS personnel, providers, and hospital staff
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Ability to remain calm and professional in an emergency Department environment.
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.Strong attention to detail and ability to accurately enter patient information
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Basic computer skills and willingness to learn hospital registration and EMR systems
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Ability to maintain strict patient confidentiality and comply with HIPAA requirements
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Ability to prioritize responsibilities and adapt quickly as patient volume and organizational needs change
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Ability to work effectively as part of an interdisciplinary healthcare team.
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Willingness to receive feedback, participate in training, and develop new clinical skills.
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Demonstrate compassion, professionalism, and respect when working with patients of all ages and backgrounds.
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Ability to understand and follow written and verbal instructions, policies, procedures, and safety requirements.
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Ability to transition between registration responsibilities and patient-support responsibilities based on operational needs.
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Ability to recognize that direct patient care responsibilities must remain within the employee's training, competency, certification, and organizational policies.
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No previous hospital experience required.
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Previous experience in healthcare, EMS, patient registration, customer service, medical office, or hospital settings preferred but not required.
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Entry-level candidates and newly certified EMT-Bs are encouraged to apply.
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Experience working with electronic medical records, registration systems, or other computer-based systems preferred but not required.
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Must demonstrate the ability and willingness to learn both administrative and patient-care responsibilities.
The Acute Care Technician – Emergency Department Registration position is an entry-level clinical support role for individuals with a current EMT-Basic certification and limited or no prior hospital experience. This position provides an opportunity to gain experience in a Critical Access Hospital environment while developing the skills necessary to support patients and clinical staff in the Acute Care Unit (ACU), Swing Bed, and Emergency Department.
During the first six months of employment, the employee will primarily work in Emergency Department Registration, completing patient registration and other Patient Access responsibilities. When registration duties and patient volumes allow, the employee may assist the ACU/Swing Bed team with approved non-clinical or entry-level support duties within their current training and demonstrated competency.
Following successful completion of the first six months, the employee may begin structured training and competency validation to transition into the full Acute Care Technician role on the ACU/Swing Bed unit.
The employee must demonstrate professionalism, dependability, confidentiality, strong customer service, attention to detail, and a willingness to learn in a rural hospital environment.
Primary Responsibilities – First Six Months
Emergency Department Registration
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Serve as the primary registration support for Emergency Department patients during assigned shifts.
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Greet patients, family members, EMS personnel, and other visitors in a professional and compassionate manner.
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Accurately register Emergency Department patients in the hospital's electronic registration system.
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Collect and verify patient demographic information, including name, date of birth, address, telephone number, emergency contact, and other required information.
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Obtain and verify insurance and payer information when appropriate.
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Register patients arriving by ambulance and ensure required demographic and registration information is entered accurately and in a timely manner.
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Work collaboratively with EMS and Emergency Department clinical staff to ensure registration activities do not interfere with or delay emergency patient care.
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Complete required registration documents, acknowledgments, signatures, and other Patient Access documentation.
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Update existing patient records when demographic or insurance information has changed.
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Maintain patient confidentiality and comply with HIPAA and organizational privacy requirements.
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Assist with additional registration, Patient Access, telephone, or clerical duties as assigned.
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Communicate registration concerns or incomplete information to the appropriate staff member.
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Maintain an organized and professional registration/work area.
ACU/Swing Bed Support During First Six Months
When Emergency Department registration responsibilities are completed and patient volume allows, the employee may assist the ACU/Swing Bed team with duties appropriate to their current level of training and demonstrated competency.
Responsibilities may include:
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Answering call lights and communicating patient needs to nursing staff.
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Assisting with patient comfort and non-clinical needs.
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Stocking and organizing patient care areas and supplies.
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Assisting with room preparation and turnover.
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Transporting patients, supplies, specimens, or equipment as directed.
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Assisting nursing staff with approved tasks that are within the employee's EMT-B scope, organizational policy, and demonstrated competencies.
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Supporting the ACU/Swing Bed team with other duties as assigned.
The employee will not independently perform Acute Care Technician duties until appropriate training, competency validation, and authorization have been completed.
Acute Care Technician Training – After Six Months
Following successful completion of the first six months of employment and demonstration of satisfactory performance, attendance, professionalism, and dependability, the employee may begin training for the Acute Care Technician role.
Training may include:
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Orientation to ACU and Swing Bed workflows and standards.
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Basic patient care and activities of daily living.
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Obtaining and documenting vital signs.
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Measuring and documenting intake and output.
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Assisting patients with mobility, transfers, positioning, and ambulation.
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Assisting with bathing, toileting, grooming, feeding, and other activities of daily living.
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Patient safety and fall prevention.
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Infection prevention and isolation procedures.
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Specimen collection as permitted by policy and competency.
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Point-of-care testing when appropriately trained and competency validated.
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Basic clinical documentation.
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Patient transport.
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Equipment and supply management.
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Swing Bed patient activities and supportive care.
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Other Acute Care Technician competencies established by the organization.
Completion of six months of employment does not automatically authorize the employee to perform all responsibilities of the Acute Care Technician. Duties may be performed only after required training and competency validation have been successfully completed.
Position Expectations
The Acute Care Technician – Emergency Department Registration employee is expected to develop skills in two key areas: Emergency Department registration and direct patient care support.
During the first six months, successful performance will be demonstrated through accurate and timely patient registration, strong customer service, dependability, appropriate communication, protection of patient confidentiality, and effective teamwork.
After six months, the employee's performance will be reviewed to determine readiness to begin Acute Care Technician training. Once training and required competencies are successfully completed, the employee may assume increased responsibilities within the ACU/Swing Bed unit while continuing to assist with Emergency Department registration or other operational needs when required.
