Top 12241 Full time Jobs in Lebanon, Pa

Director of Customer Success
Confidential —Lancaster, PA
- $110,000 - $115,000 a year
- Full-time
- In-person
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Executive Administrative Assistant/Regulatory Support
Lebanon Seaboard Corporation —Lebanon, PA
- Full-time
- Writing skills
- Research
- Office
- Health savings account
- Health insurance
Quick Apply
6d
Development Coordinator
Central Pennsylvania Food Bank —Harrisburg, PA
- $20.57 - $22.83 an hour
- Full-time
- Hybrid work
- Clean driving record
- Marketing
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
11d
Candy Packaging Associate
Staff Management Solutions, LLC —Elizabethtown, PA
- $18.00 - $18.30 an hour
- Weekends as needed
- Background check
- 18 years or older
- No education required
- Paid training
- Health insurance
5d
Tire Technician
J Loren Tire —Myerstown, PA
- $22 - $30 an hour
- Full-time
- Customer service
- English
- Driver's License
Quick Apply
13h
Stocker
Walmart —Lebanon, PA
- $14 - $27 an hour
- Overnight shift
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance
Floor Clerical
Walmart —Lebanon, PA
- $21.55 - $28.05 an hour
- Full-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Office Assistant- Quentin Circle (Outpatient)- Day/Evening
Wellspan Health —Lebanon, PA
- Full-time
- High school diploma or GED
- Outpatient
- Medical terminology
- Paid parental leave
- Paid time off
12d
Auto Parts Counterperson
Bennett Automotive Group of Lebanon —Lebanon, PA
- Full-time
- Background check
- Dealership
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Food Service Worker at Pre-School in Hershey PA
The Nutrition Group —Hershey, PA
- $16.50 an hour
- Full-time
- Computer literacy
- Preschool
- Criminal background check
10d
Community Outreach Coordinator-Lebanon County, PA
Kinship Health PACE —Lebanon, PA
- Full-time
- Background check
- Microsoft Excel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Appointment Setter
H2H Mobile —Lebanon, PA
- $8 - $15 an hour
- Full-time
- Research
- Office
- In-person
Quick Apply
Activities Assistant Full Time (The Lebanon Valley Home)
United Church of Christ Homes —Annville, PA
- $18.90 - $20.90 an hour
- Weekends as needed
- Computer literacy
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Sales and Service Specialist
Fulton Bank —Womelsdorf, PA
- $18.56 - $29.38 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Wellness program
- Health savings account
Production Worker
ALZA Group, LLC —Lebanon, PA
- $17 - $23 an hour
- 8 hour shift
- In person
- Basic math
- No experience needed
- English
- Paid holidays
- Health insurance
Quick Apply
People Operations Specialist
Accelera —Lebanon, PA
- $34.26 - $44.96 an hour
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
Quick Apply
13d
Human Resources Interviewer
Pennsylvania Counseling Services —Lebanon, PA
- $18 - $19 an hour
- Full-time
- Office
- Bachelor's degree
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
14d
DONATION PROCESSOR
JUBILEE MINISTRIES INC. —Myerstown, PA
- $14.50 an hour
- Part-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Accounts Receivable
APR Supply Co. —Lebanon, PA
- $24 - $26 an hour
- Overtime
- Writing skills
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Houseperson - 2nd Shift
Hershey Entertainment & Resorts Company —Hershey, PA
- $21.63 an hour
- Full-time
- 18 years or older
- OSHA
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply

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full time jobs near lebanon, pa

Director of Customer Success

Confidential
Lancaster, PA

Quick Apply

Job Details

Full-time
$110,000 - $115,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing customer accounts
Customer retention
Coaching
Metrics Reporting
Team development
Client services
Account management
Senior leadership

Full Job Description

A growing third-party logistics and fulfillment organization is seeking a Director of Customer Success to lead and scale its client-facing function. This is a senior leadership role focused on people, process, and outcomes—not day-to-day account management.

The ideal candidate is a strategic operator who can build structure, develop leaders, and ensure an exceptional, repeatable client experience across the full lifecycle.

Position Overview

The Director of Customer Success will own the direction and performance of the Customer Success function, overseeing onboarding, ongoing client relationships, and strategic account oversight. Reporting directly to the Chief Operating Officer, this role partners closely with Operations, Sales, Finance, and IT to drive retention, satisfaction, and long-term growth.

This role requires an on-site presence in Lancaster, PA and includes travel for client visits and multi-site collaboration.

Key Responsibilities

Client Onboarding Oversight

Provide strategic leadership to the onboarding function
Ensure smooth handoffs from Sales to Operations
Define success criteria for go-live and long-term client health
Identify recurring onboarding challenges and drive cross-functional solutions

Team Leadership & Development

Lead, coach, and develop a team of Customer Success professionals and a Strategic Account Manager
Own hiring, onboarding, performance management, and succession planning
Establish a culture of accountability, ownership, and continuous improvement
Conduct regular 1:1s, team meetings, and performance reviews

Process & Playbook Development

Build standardized workflows for escalations, QBRs, onboarding handoffs, and issue resolution
Formalize processes that scale across multiple facilities
Partner with Sales and Operations to define and manage the full client lifecycle

Performance Management & Accountability

Define and monitor KPIs including retention, SLA performance, escalation resolution, CSAT, and expansion indicators
Shift the function from reactive to proactive management using data and trend analysis
Present client health and team performance metrics to senior leadership

Financial & Operational Accountability

Manage departmental budget, headcount planning, and tool spend
Ensure billing accuracy for client-facing services
Serve as escalation point for billing disputes and lead root-cause resolutions
Partner with Finance on reporting and cost management

Cross-Functional Leadership

Act as the primary Customer Success liaison to Operations, Sales, Finance, and IT
Lead client issue resolution at the leadership level
Collaborate with Operations to align fulfillment performance to client expectations

Qualifications

Required

5–8 years of progressive experience in Customer Success, Client Services, or Account Management
2–4 years of people management experience (teams of 3+)
Proven experience building or formalizing scalable customer success processes
Strong leadership, coaching, and performance management skills
Data-driven mindset with experience using KPIs to drive outcomes

Preferred

Experience in 3PL, supply chain, eCommerce fulfillment, or logistics
Background in SaaS or B2B services with strong process orientation
Comfort operating in fast-paced, operationally complex environments
Proficiency with CRM and customer success platforms; WMS/OMS exposure a plus

Pay: $110,000.00 - $115,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

full time jobs in lebanon, pa

Director of Customer Success

Executive Administrative Assistant/Regulatory Support

Development Coordinator

Candy Packaging Associate

Tire Technician

Stocker

Floor Clerical

Office Assistant- Quentin Circle (Outpatient)- Day/Evening

Auto Parts Counterperson

Food Service Worker at Pre-School in Hershey PA

Community Outreach Coordinator-Lebanon County, PA

Appointment Setter

Activities Assistant Full Time (The Lebanon Valley Home)

Sales and Service Specialist

Production Worker

People Operations Specialist

Human Resources Interviewer

DONATION PROCESSOR

Accounts Receivable

Houseperson - 2nd Shift

I want to receive the latest job alert for full time in lebanon, pa

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