Top 532 Customer success Jobs in Lebanon, Nh

Customer Success Representative
Reliable Respiratory —White River Junction, VT
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
Bookseller - PT
Barnes & Noble, Inc. —West Lebanon, NH
- Part-time
- Merchandising
- Children
- Entry level
- Paid parental leave
- Paid holidays
Front Office Administrative Assistant
Irving Oil —West Lebanon, NH
- $23.00 - $28.75 an hour
- Full-time
- Writing skills
- Research
- Mid-level
- 401(k) matching
Quick Apply
4d
Bookseller - FT
Barnes & Noble, Inc. —West Lebanon, NH
- Full-time
- Merchandising
- Children
- Entry level
- Paid parental leave
- Paid holidays
In-Store Shopper
Shaw's —West Lebanon, NH
- Full-time
- Fair chance
- Entry level
- Health insurance
- Dental insurance
Quick Apply
10d
Sous Chef/Kitchen Manager
Senior Food Service —Lebanon, NH
- $23 - $32 an hour
- Full-time
- Computer literacy
- Cooking
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Maintenance Technician
The Dolben Company —Lebanon, NH
- Weekends as needed
- Computer literacy
- Plumbing
- Apartments
- Paid holidays
- Health insurance
Quick Apply
Diesel Mechanic Technician
HUNTER TRUCK SALES & SERVICE LLC —Royalton, VT
- $17 - $45 an hour
- Full-time
- Dealership
- 3 years
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Service Advisor
Gills Point S Tire & Auto —West Lebanon, NH
- $15 - $21 an hour
- Full-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Paid training
- Disability insurance
Quick Apply
5d
Pump Station Installer/Service Technician
Weed Precast LLC —White River Junction, VT
- $25 - $32 an hour
- Overtime
- Clean driving record
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Lighting Sales Representative
Walker & Willis, Inc —New Hampshire
- From $85,000 a year
- Full-time
- Background check
- Clean driving record
- Merchandising
- Paid training
- Health insurance
Quick Apply
Senior Software Engineer
Civicom —Hanover, NH
- $65,000 - $150,000 a year
- Full-time
- Background check
- Addiction Medicine
- English
- Profit sharing
- Health insurance
Quick Apply
Cashier and Customer Service
The Bend at Sugar River Deli —Sunapee, NH
- $16 - $20 an hour
- Part-time
- US work authorization
- In-person
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
Starbucks Barista
Starbucks —West Lebanon, NH
- $16.75 - $21.27 an hour
- 8 hour shift
- Background check
- Serving
- No experience needed
- Paid training
- Health insurance
Quick Apply
Hardware Sales Associate
Dan & Whits —Norwich, VT
- From $17 an hour
- Part-time
- Supervising experience
- Grocery store experience
- In-person
Quick Apply
1d
Project Manager
Trumbull-Nelson Construction —West Lebanon, NH
- Full-time
- Construction site
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Management & Sales Training Program
Sherwin-Williams —Claremont, NH
- $55,100 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Ability to lift 50 pounds
CDL A W2 OTR Company Driver +Benefits
JS Helwig and Son LLC —New Hampshire
- $0.55 per mile
- CDL A
- Mid-level
- Clean MVR report
- Passenger ride along program
- Health insurance
Quick Apply
11d
CDL A W2 OTR Company Driver +Benefits
JS Helwig and Son LLC —New Hampshire
- $0.55 per mile
- CDL A
- Mid-level
- Clean MVR report
- Passenger ride along program
- Health insurance
Quick Apply
3h
Cook - Mascenic School Nutrition
Whitsons Culinary Group —Hanover, NH
- $18 an hour
- Extended hours
- School experience
- ServSafe
- English
- Paid training
- Paid holidays
Quick Apply
10d

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Customer Success Representative

Reliable Respiratory -
White River Junction, VT

Quick Apply

Job Details

Full-time
$30 an hour

Qualifications

Bachelor's degree
Productivity software
Cross-functional collaboration

Full Job Description

Equal Opportunity Employer/Disability/Veterans

This is a hybrid position 2x per week in one of our office locations

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.

Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.

As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.

Duties and Responsibilities

Manages all assigned key accounts
Serves as an account liaison between internal departments and external accounts
Builds relationships and trust between the assigned accounts and Reliable Respiratory
Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service
Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines
Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary
Verifies insurance online or by phone and documents information in Reliable Respiratory’s electronic health records system
Obtains all necessary insurance authorizations
Troubleshoots equipment issues with patients; triages issues to manufacturer’s care teams or referring doctors as needed
Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information updating as needed
Actively up sell and increase orders through suggestive selling techniques
Ensures completion of worklists assigned
Collects patient payments
Ensures patients understand cost responsibilities
Coordinates appointments between customers and respiratory staff
Participates in company phone campaigns
Complies with all policies and procedures established by the company and the company's regulatory bodies

Required Qualifications

18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor’s Degree required
1 year of customer service experience

Required Skills

Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Ability to work in collaboration with others
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Ability to reconcile multiple shifting logistical factors for each appointment
Strong attention to detail
Great customer service skills especially in high intensity situations
Fluent in English and Spanish proficiency preferred

Competencies

Adaptability
Analytical Skills
Attention to Detail
Communication
Computer Skills
Customer Service
Decision Making
Dependability
Initiative
Problem Solving
Productivity
Self-Motivated
Sense of Urgency
Teamwork

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud if employee wished to be in office

Direct Reports – None

Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

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Refine Your Search

customer success jobs in lebanon, nh

Customer Success Representative

Bookseller - PT

Front Office Administrative Assistant

Bookseller - FT

In-Store Shopper

Sous Chef/Kitchen Manager

Maintenance Technician

Diesel Mechanic Technician

Service Advisor

Pump Station Installer/Service Technician

Lighting Sales Representative

Senior Software Engineer

Cashier and Customer Service

Starbucks Barista

Hardware Sales Associate

Project Manager

Management & Sales Training Program

CDL A W2 OTR Company Driver +Benefits

CDL A W2 OTR Company Driver +Benefits

Cook - Mascenic School Nutrition

I want to receive the latest job alert for customer success in lebanon, nh

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