Top 69 Guest services manager Jobs in Lihue, Hi

Human Resources Manager
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $85,000 - $100,000 a year
- Management
- Mid-level
- Windows
- Paid holidays
- Health insurance
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Operations Manager
Westin Princeville Ocean Resort Villas —Princeville, HI
- $37.50 - $39.42 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Paid jury duty
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3d
Assistant Front Office Manager - Hale Hōkūala Kauaʻi, Curio Collection by Hilton
Hilton —Lihue, HI
- $83,000 - $87,000 a year
- Full-time
- Inventory management
- 5 years
- Mid-level
- Free parking
- Paid parental leave
Guest Services Manager
Marriott International, Inc —Koloa, HI
- $75,000 - $96,000 a year
- Full-time
- No experience needed
- Mid-level
- High school diploma or GED
- On-the-job training
Assistant General Manager
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $115,000 - $125,000 a year
- Mid-level
- Windows
- 3 years
- Paid holidays
- Health insurance
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6d
Operations Manager
Marriott International, Inc —Princeville, HI
- $37.50 - $39.42 an hour
- Overtime
- Clean driving record
- Mid-level
- High school diploma or GED
- On-the-job training
21h
Guest Experience Manager - Koloa Landing
KOLOA LANDING AUTOGRAPH COLLECTION —Koloa, HI
- $65,000 - $75,000 a year
- Full-time
- Computer literacy
- Basic math
- Mid-level
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5d
Guest Services Manager
1 Hotel Kauai, L.L.C. —Princeville, HI
- $85,000 - $100,000 a year
- Full-time
- English
- Mid-level
- Hotel
Director of Front Office
Marriott's Waiohai Beach Club —Koloa, HI
- $88,695 - $98,550 a year
- Full-time
- Clean driving record
- Mid-level
- Hotel
- Relocation assistance
Reservations Agent/Salesperson
The Parrish Collection —Koloa, HI
- $22 - $30 an hour
- Weekends as needed
- Hospitality
- Sales
- Customer service
- Free parking
- Health insurance
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Food and Beverage Manager
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $80,000 - $90,000 a year
- Bar
- Sales
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Administrative Office Assistant (Part-Time)
AOAO —Princeville, HI
- $23.00 - $25.45 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Flexible schedule
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Assistant Guest Experience/VIP Manager - Benefits include Medical, Dental, Vision, Free Room Nights, Paid Time-off and Much More
Grand Hyatt Kauai —Koloa, HI
- $73,600 - $110,400 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Operations Manager NE
The Westin Princeville Ocean Resort Villas —Princeville, HI
- $37.50 an hour
- Overtime
- Clean driving record
- Mid-level
- High school diploma or GED
- On-the-job training
7d
Manager Concierge
Air Methods —Lihue, HI
- $55,625 - $83,525 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
10d
Rooms Operations Manager
Marriott International, Inc —Koloa, HI
- $73,000 - $88,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
Agent Experience Manager
Modus Closing —Koloa, HI
- $27.78 - $30.86 an hour
- Hospitality
- Inventory management
- Writing skills
- Paid holidays
- Disability insurance
1d
Food & Fun Manager
Marriott International, Inc —Princeville, HI
- $78,000 - $83,750 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Relocation assistance
21h
Front Desk Manager
Sonesta —Lihue, HI
- Weekends as needed
- Sanitation
- Mid-level
- Office
- Paid parental leave
- Health savings account
Guest Services Agent
LIH WB Hotel Management LLC —Kapaa, HI
- Sanitation
- Windows
- Hotel
- Paid holidays
- Health insurance
Quick Apply

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Human Resources Manager

Hilton Garden Inn Kauai Wailua Bay -
Kapaa, HI

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Job Details

$85,000 - $100,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Employee discount

Qualifications

Windows
High school diploma or GED

Full Job Description

Join our team as a Human Resources Manager at Hilton Garden Inn Kauai Wailua Bay!

Are you a people-first leader who thrives on building a positive, high-performing workplace culture? As our Human Resources Manager, you'll be the trusted partner for team members and leadership alike, ensuring our hotel remains a great place to work while supporting the operational needs of the business. If you're ready to champion our team members and help shape a culture rooted in respect, growth, and service excellence, we want you to be part of our team!

Salary: $85,000 - $100,000

Your Role:
As the Human Resources Manager, you'll oversee the full scope of HR operations on property, acting as a strategic partner to department leaders while serving as an advocate for team members. Some of your responsibilities will include:

Manage the full employee lifecycle, including recruiting, onboarding, employee relations, and offboarding.
Partner with department leaders to address staffing needs, performance management, and disciplinary actions in a fair and consistent manner.
Ensure compliance with federal, state, and local employment laws, as well as company policies and procedures.
Maintain accurate and confidential employee records, personnel files, and HRIS data.
Administer benefits enrollment, leave of absence requests, and workers' compensation claims.
Lead investigations into employee relations issues, providing recommendations and resolutions.
Coordinate and deliver new hire orientation, training programs, and ongoing team member development initiatives.
Support a positive workplace culture through employee engagement programs, recognition initiatives, and open communication channels.
Oversee payroll-related HR functions, ensuring accuracy in coordination with Accounting and Payroll.
Manage unemployment claims, workers' compensation, and safety program compliance.
Prepare and present HR metrics and reporting to hotel leadership as needed.
Participate in required M.O.D. program as scheduled.
Other duties as assigned.

What We're Looking For:

2+ years of progressive Human Resources experience required, preferably in a hotel or hospitality setting.
Prior supervisory or HR generalist experience preferred.
A high school diploma or equivalent is required; a 2 to 4-year college degree in Human Resources or related field preferred.
PHR/SHRM-CP certification a plus.
Strong working knowledge of employment law and HR best practices.
Must be proficient with Windows operating systems and HRIS platforms.
Flexible availability.

What We’ll Do For You:

Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
Holidays & Paid Time Off – Take time to relax and recharge. (For eligible team members)
401(k) Retirement Plan – Secure your future with our generous company match.
Education Program – Further your career with our tuition reimbursement program.
Hotel Travel Discounts – Explore the world with special rates.
Daily Pay – Access your earnings when you need them.

Why Join Quorum Hospitality?

Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest services manager jobs in lihue, hi

Human Resources Manager

Operations Manager

Assistant Front Office Manager - Hale Hōkūala Kauaʻi, Curio Collection by Hilton

Guest Services Manager

Assistant General Manager

Operations Manager

Guest Experience Manager - Koloa Landing

Guest Services Manager

Director of Front Office

Reservations Agent/Salesperson

Food and Beverage Manager

Administrative Office Assistant (Part-Time)

Assistant Guest Experience/VIP Manager - Benefits include Medical, Dental, Vision, Free Room Nights, Paid Time-off and Much More

Operations Manager NE

Manager Concierge

Rooms Operations Manager

Agent Experience Manager

Food & Fun Manager

Front Desk Manager

Guest Services Agent

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