Top 58 Desktop support Jobs in Lititz, Pa

IT Service Desk Specialist - Part Time Onsite
CP Flexible Packaging —York, PA
- Overtime
- Spanish
- English
- Mid-level
Quick Apply
IT OPERATIONS SPECIALIST
JUBILEE MINISTRIES INC. —Lebanon, PA
- $24 an hour
- Full-time
- Research
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Watchkeep —West Reading, PA
- $40,000 - $52,000 a year
- Full-time
- Office
- Driver's License
- Travel
- Health savings account
- Health insurance
Quick Apply
Information Technology Specialist (Level 1)
Tandem Living —Lancaster, PA
- Full-time
- Office
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Support Specialist - IT
Constellation Energy Generation, LLC. —Middletown, PA
- $58,500 - $97,200 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
6d
Digital Systems Specialist I
The Hershey Company —Hershey, PA
- Online Application
- English
- Windows
- Organizational skills
IT Support Specialist Level 3 (MSP)
ONE2ONE Inc. —Lancaster, PA
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
Help Desk Specialist
LCBC Church —Manheim, PA
- Weekends as needed
- Mid-level
- Continuous improvement
- Communication skills
- Health insurance
- Dental insurance
IT Support Specialist I
IB Abel Inc —York, PA
- Full-time
- Inventory management
- Research
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
1d
IT Service Desk Technician I (Part-Time)
Penske Truck Leasing and Logistics —Reading, PA
- Part-time
- Pass drug screening
- Research
- Mid-level
Instructional Technology Support Specialist
Hempfield School District —Landisville, PA
- $18.05 an hour
- Online Application
- Background check
- School experience
- Office
Help Desk Support Analyst
Cordicate IT —Hershey, PA
- Up to $50,000 a year
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Desktop Support in Middletown, Pennsylvania
Virtual Service Operations —Middletown, PA
- $17 - $25 an hour
- Customer service
- Ability to walk for extended periods
- Writing skills
- Health insurance
8d
Service Desk Technician
Sidium Solutions Inc —Reinholds, PA
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
3d
Service Desk Engineer L2
Omega Systems —West Lawn, PA
- $60,000 - $72,000 a year
- On call
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
Enterprise Support Technician (Information Systems Department)
Berks County PA —Reading, PA
- Full-time
- Computer science
- Computer Science
- Maintenance
8d
IT Support Technician / Field Service Technician
Elite Tech Support LLC —New Holland, PA
- Part-time
- Computer science
- Clean driving record
- Computer Science
- Paid time off
Quick Apply
6d
Desktop Support Technician
Ovation Workplace Services Inc —Reading, PA
- $35,000 - $49,000 a year
- Weekends as needed
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
Technical Support Rep I
Shentel —Lancaster, PA
- From $18 an hour
- Online Application
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
1d
Computer Support Analyst
Netrix Global —Reading, PA
- Full-time
- Background check
- Word processing
- Research
Quick Apply
7d

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desktop support jobs near lititz, pa

IT Service Desk Specialist - Part Time Onsite

CP Flexible Packaging -
York, PA

Quick Apply

Job Details

Part-time

Qualifications

Customer communication

Full Job Description

Job Summary
Serve as the first point of contact for end users, providing front-line IT support remotely or on site. Troubleshoot and resolve common, routine issues, applying fixes and workarounds while delivering exemplary customer service, and escalate more complex problems to senior technicians. Must be eager to learn and willing to follow established procedures, with strong organizational and customer service skills. May be required to travel to client sites, work weekends or after hours and work mandatory overtime when necessary.

Must have a positive can-do approach and attitude and adapt to change. Required to have effective verbal and written communication skills, good color vision, visual acuity to written material as well as product and machinery details, and change priorities as directed.

Essential Job Functions

Install and configure basic hardware and software under established procedures
Respond to tickets in accordance with SLA guidelines
Record, track, and document the help desk request problem solving process

including actions taken through to the final resolution

Respond in timely manner to requests and issues
Repair and replace equipment as needed
Help keep endpoints aligned with department security policy by following standard checklists
Provide onsite and remote support to end users
Assist in AV setups as needed for meetings
Assist new hire training for basic IT needs
Set up new workstations for users (deploying equipment, checking over account setups)
Heavy use of Windows, Mac OS, iOS and Android devices
Ability to work in Active Directory
Test new technology
Create documentation for staff for training purposes
Resolve Tier 1 support tickets
Escalate complex or unresolved issues to senior technicians with clear documentation of steps already taken
Basic networking awareness (cabling, switch ports, connectivity checks)
Participate in projects approved by management that will improve the experience of our customers and colleagues.
Flag software and systems that appear non-compliant with company, customer, state, and federal policies and report them to senior staff
Perform other duties assisted or needed by request of supervisors/manager.
Follow all established safety rules and regulations and utilize required safety equipment
Report defective equipment or unsafe conditions to the appropriate personnel
Maintain work area in a clean and orderly condition
Follow all company Good Manufacturing Practices & Policies
Ability to collaborate and maintain Garlock-CP's commitment to a Food Safe environment

Skills and Knowledge

A passion for customer service and a desire to learn and grow in an IT support role
Some college education, formal training, or equivalent experience
1–2 years of experience in a technical or customer-facing role; internships, coursework, or relevant part-time experience considered.
Demonstrates exceptional interpersonal skills
Solid problem-solving skills and a methodical, step-by-step approach to troubleshooting
Ability to follow routine issues through to resolution and know when to escalate
Willingness to learn new tools and technologies and to ask questions when unsure
Excellent oral and written communication skills
Strong organizational skills and the ability to handle multiple tasks concurrently
Ability to travel to off-site locations

PREFERRED QUALIFICATIONS:

Bachelor’s Degree in a related field or certifications that align with front line support.
Bilingual (English/Spanish) a plus.

Physical Requirements

Typical environment of manufacturing, machinery, and production facilities
Exposure includes but is not limited to continuous noise, scent of materials, bright workstations, machinery with moving parts
Intermittently on feet daily on concrete floors
Period lifting material weighing up to 50lbs
Squatting, crouching, turning, twisting, stretching, climbing steps, grabbing, pulling, pushing, and bending.
Visual and hearing acuity within normal limits

Quick Apply

Refine Your Search

desktop support jobs in lititz, pa

IT Service Desk Specialist - Part Time Onsite

IT OPERATIONS SPECIALIST

Help Desk Technician

Information Technology Specialist (Level 1)

Customer Support Specialist - IT

Digital Systems Specialist I

IT Support Specialist Level 3 (MSP)

Help Desk Specialist

IT Support Specialist I

IT Service Desk Technician I (Part-Time)

Instructional Technology Support Specialist

Help Desk Support Analyst

Desktop Support in Middletown, Pennsylvania

Service Desk Technician

Service Desk Engineer L2

Enterprise Support Technician (Information Systems Department)

IT Support Technician / Field Service Technician

Desktop Support Technician

Technical Support Rep I

Computer Support Analyst

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