Top 81 Service representative Jobs in Marshall, Il

Customer Service Representative - Terre Haute, IN
Maximus —Terre Haute, IN
- $18 an hour
- High school diploma or GED
- Travel
- Typing
- Paid holidays
- Disability insurance
14d
Customer Service Representative
ZF —Marshall, IL
- $60,000 - $85,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
12d
Equipment Territory Sales Representative
Atlas Copco Group —Terre Haute, IN
- $65,000 - $80,000 a year
- Remote
- Microsoft Excel
- Marketing
- Engineering
- Disability insurance
- Health insurance
Sales Representative
Berks Inc. —Terre Haute, IN
- $15 an hour
- Full-time
- Background check
- Driver's License
- In-person
- Travel reimbursement
- Paid training
Quick Apply
11d
Outside Sales Representative
Platinum Supplemental Insurance —Terre Haute, IN
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
BMV Intermittent Customer Service Representative
State of Indiana —Terre Haute, IN
- $15.17 an hour
- Seasonal
- Office
- High school diploma or GED
- No degree
- On-the-job training
Joy Creator
Nothing Bundt Cakes #1067 —Terre Haute, IN
- $12 - $13 an hour
- Part-time
- Bakery
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Multi-Line Representative - State Farm Agent Team Member
Kelsi Lubovich - State Farm Agent —Marshall, IL
- $50,000 - $80,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Account Representative - State Farm Agent Team Member
J.D. Pizzola - State Farm Agent —Terre Haute, IN
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Billing Representative
Trans-Care Ambulance —Terre Haute, IN
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid time off
- Opportunities for advancement
CSR I - Terre Haute
kirbyrisk —Terre Haute, IN
- Overtime
- Forklift
- Ability to lift 50 pounds
- Driver's License
- Profit sharing
- Health insurance
Quick Apply
Cage Services Supervisor
Terre Haute Casino Resort —Terre Haute, IN
- Inventory management
- Mid-level
- Ability to climb stairs
- Health savings account
- Employee stock purchase plan
Quick Apply
Financial Service Representative
Attain Finance —Terre Haute, IN
- $15.50 - $22.00 an hour
- Weekends as needed
- No experience needed
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Route Service Representative (4-Day Workweek)
Cintas —Terre Haute, IN
- Full-time
- Inventory control
- Military
- High school diploma or GED
- Profit sharing
- AD&D insurance
Patient Account Representative
Hamilton Center, Inc. —Terre Haute, IN
- $17.75 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Basic math
Quick Apply
Construction Sales Representative
White Rock Contracting LLC —Terre Haute, IN
- $61,698.91 - $86,304.22 a year
- Full-time
- Background check
- Construction site
- Pass drug screening
Quick Apply
10d
Financial Service Representative
Heights Finance Corporation —Terre Haute, IN
- $15.50 - $22.00 an hour
- Weekends as needed
- No experience needed
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Part Time Overnight Member Services (10PM-6AM)
Planet Fitness —Terre Haute, IN
- 8 hour shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
11d
Sales Representative - Management Development Program
Denver Mattress —Terre Haute, IN
- $45,000 - $55,000 a year
- Full-time
- Sales
- Entry level
- Under 1 year
- Paid training
- Health insurance
Quick Apply
Brand Representative - Haute City Center, Hollister
Hollister —Terre Haute, IN
- Part-time
- Merchandising
- Organizational skills
- Cleaning
- Store discount
- Opportunities for advancement

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Customer Service Representative - Terre Haute, IN

Maximus -
Terre Haute, IN

Apply Now

Job Details

$18 an hour
14 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Retirement plan

Qualifications

Customer communication
Customer relationship building
High school diploma or GED
Customer relationship management
Typing
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Essential Duties and Responsibilities:

Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information.
Validate and calculate income, assess eligibility, and manage case referrals.
Engage regularly with program participants on a daily basis.
Potentially educate clients on fundamental program services and eligibility prerequisites.
Collaborate with clients to establish and attain program objectives, ensuring continuity of services and eligibility.
Fulfill additional responsibilities as delegated by Management.
Handles high volume of inbound calls daily, which are often back-to-back, during the scheduled work shift answer questions regarding the Medicaid, SNAP, and TANF programs.
Apply State and/or federal eligibility rules for applicant/recipient information assessment.
Verifies applicant/recipient data through system interfaces.
Facilitates the fulfillment of caller requests regarding eligibility information via a One Call Resolution approach while maintaining professionalism and empathy.
Communicates with applicants/recipients while researching and updating cases and documenting calls simultaneously.
Educates callers on program services and eligibility requirements while demonstrating excellent communication and customer service skills.
Serve as a liaison with customers regularly to meet program goals and maintain program services and eligibility, fostering positive working relationships.
Verifies and enters applicant/recipient data into the State's eligibility system and prepares cases for disposition by State Eligibility Consultant.
Processes cases and takes necessary action on missing information promptly.
Meet Quality Assurance and performance metrics and stay updated on project and corporate policies.
Identify and escalate risks to management.
Attends all meetings and completes all trainings to stay informed on project/position updates.
Fulfill all performance requirements associated with eligibility processes.
Perform additional duties as assigned by management.

Minimum Requirements

High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Proven customer support or Client Service Representative experience strongly preferred.
Ability to handle complex service inquiries via telephone.
Strong critical thinking and problem-solving skills.
Moderate difficulty assignments requiring judgment and issue resolution.
Understanding of work implications and ability to recommend solutions.
Accurate data entry (40 keystrokes/minute), strong interpersonal skills.
Positive relationship-building with customers and state eligibility consultants.
Attention to detail; excellent organizational, verbal, and written communication skills.
Comfortable in a fast-paced, deadline-oriented environment.
Capable of executing many complex tasks simultaneously.
Team player with the ability to work independently.
Ability to remain stationary for an extended period.

Preferred Skills and Qualifications

Some college or a college degree.
2+ years of relevant professional experience.
Call Center experience.

#INEligibility #INCSR #LI-Onsite

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected] .

Minimum Salary
$18.00

Maximum Salary
$18.00

Apply Now

Refine Your Search

service representative jobs in marshall, il

Customer Service Representative - Terre Haute, IN

Customer Service Representative

Equipment Territory Sales Representative

Sales Representative

Outside Sales Representative

BMV Intermittent Customer Service Representative

Joy Creator

Multi-Line Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Billing Representative

CSR I - Terre Haute

Cage Services Supervisor

Financial Service Representative

Route Service Representative (4-Day Workweek)

Patient Account Representative

Construction Sales Representative

Financial Service Representative

Part Time Overnight Member Services (10PM-6AM)

Sales Representative - Management Development Program

Brand Representative - Haute City Center, Hollister

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