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IT SPECIALIST

US Defense Intelligence Agency -
Bethesda, MD

Apply Now

Job Details

Full-time
$169,279 - $197,200 a year
10 days ago

Qualifications

Providing information to customers
Task prioritization
Customer service problem-solving

Full Job Description

Summary

We are committed to:

Teamwork: Partnering at all levels and across organizational boundaries for mission accomplishment.
Integrity: Adherence to the highest legal and ethical principles in our responsibilities.
Excellence: Unrivaled defense intelligence expertise.
Service: Putting the welfare of the Nation and commitment to our mission before oneself.

Learn more about this agency

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Federal employees - Excepted service

Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

National Guard and reserves

Current members, those who want to join or transitioning military members.

Clarification from the agency

See "WHO CAN APPLY” for more information on who is eligible to apply

Duties

DIA employs a variety of professionals who serve throughout the workforce to ensure successful operations. To view this position’s duties, click Vacancies to be directed to DIA’s online application system. Please make note of the position title and 6-digit Job Opening ID number to which you are interested. You can scroll to the bottom of the page to locate the announcement or click on the “Advanced Search” link and enter in the 6-digit Job Opening ID number in the “Job Opening ID” field.

Requirements

Conditions of employment

- U.S. Citizenship - Drug Test - Security Investigation

All applicants must be U.S. citizens and are subject to a thorough background inquiry.

Qualifications

ASSESSMENT FACTORS

1. Serves as a subject matter expert delivering advice, guidance, and recommendations to leadership and other technical specialists on critical IT issues. Challenges traditional approaches to improving/delivering IT solutions.
2. Oversees the delivery of continued and sustaining innovative IT solutions in support of mission requirements.
3. Guides and monitors the planning, developing, implementation, operation, and/or maintenance of current and future systems to support mission requirements.
4. Establishes priorities and oversees the coordination of work across assigned projects or programs to achieve timely and positive outcomes
5. Analyzes key information and evaluates the effectiveness of alternative solutions, courses of action, and strategies needed to address complex, controversial, and multi-faceted issues

HIGHLY DESIRED SKILLS

1. Expertise in on-prem and cloud platforms, design patterns, and some coding experience along with experience in agile environments encompassing enterprise and technical aspects is preferred.
2. Experience in IT architecture.
3. Strong communication skills for engaging both executive and technical audiences.

Individual Occupation Requirements

ALTERNATIVE A

All Applicants must meet the following minimum qualification requirements in order to be considered for this position:
Requirements may be met either through Education and/or Experience and/or a combination of both.

Education:
All academic degrees and coursework must be from accredited or pre-accredited institutions. The coursework must be either undergraduate or graduate and must include a minimum of 24 semester hours in one, or a combination of the following: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management.

Level/Education:
GG-07 : One (1) full year of graduate level education; or Bachelor’s degree with superior academic achievement
GG-09: Master’s degree or equivalent graduate degree; OR two (2) full years of progressively higher level graduate education leading to a master’s degree or equivalent graduate degree
GG-11 and above: Ph.D or equivalent doctoral degree; OR three (3) full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree

Experience

Must be IT-related (paid or unpaid);
May have involved the completion of specific and intensive training (for example, IT certification);
Should have equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position and should have been gained in the same or related field as the work of the position being filled;
Should have been gained in the IT field or through the performance of work where the primary concern was IT;
Should consist of at least one year at a level equivalent to the next lower GG level;

And

Must have demonstrated each of the following four competencies:

1. Attention to detail: thorough when performing work and conscientious about attending to detail;
2. Customer Service: works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations, knows about available products and services and is committed to providing quality products and services;
3. Oral Communication: effectively expresses information, takes into account the audience and nature of the information, makes clear and convincing oral presentations, listens to others, attends to nonverbal cues and responds appropriately;
4. Problem Solving: identifies problems, determines accuracy and relevance of information, uses sound judgment to generate and evaluate alternatives and makes appropriate recommendations.
and

Specialized Experience
1. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled.

ALTERNATIVE B

GS-5 and GS-7 (or equivalent):
Education:
All academic degrees and coursework must be from accredited or pre-accredited institutions.
Level/Education:
GG-05 (or equivalent): Bachelor's degree in any field
GG-07 (or equivalent): One (1) full year of graduate level education; OR supervisor academic achievement. Education must demonstrate the competencies/knowledge, skills, and abilities necessary to do the work.

OR

Experience
Experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, certification), as appropriate.

For all positions, individuals must demonstrate they have experience in each of the four competencies listed below; the experience does not have to be IT-related. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
Specialized Experience for GS-7 (or equivalent):
Positions at GS-7 (or equivalent) require one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled.

Additional information

DIA positions are Defense Civilian Intelligence Personnel System (DCIPS) positions in the Excepted Service under 10 U.S.C. 1601. All applicants must be U.S. citizens at the time of application. Applicants must meet the agency’s conditions of employment, to include, but not limited to, satisfactory completion of an initial special background investigation and periodic reinvestigation, completion of any required medical examination and physical requirements, completion of any required personal interviews, favorable completion of any required initial or aperiodic polygraph examinations, completion of any required drug test, satisfactory completion of a two-year Defense Civilian Intelligence Personnel System trial period, and completion of a civilian mobility agreement. All employees are required to sign an agreement not to disclose, in any fashion, classified information to unauthorized persons. All civilian employees are required to participate in the DoD Direct Deposit/Electronic Fund Transfer of Pay (DD/EFT) Program. DIA employees and applicants for employment are protected by federal laws, from discrimination. Employees and applicants are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity, whistle blowing, or the exercise of any appeal or grievance right provided by law, will not be tolerated. Veterans who are preference-eligible or who have been separated from the armed forces under honorable conditions are encouraged to apply.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Please visit our web site, www.dia.mil. Under the "Careers" heading on our web site, you will find a listing of benefits available to DIA employees.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In order to qualify for this position, your application must include sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position to which you are applying. To view this position’s requirements, click Vacancies to be directed to DIA’s online application system. Please make note of the position title and 6-digit Job Opening ID number to which you are interested. You can scroll to the bottom of the page to locate the announcement or click on the “Advanced Search” link and enter in the 6-digit Job Opening ID number in the “Job Opening ID” field.

Required Documents

Please see instructions within the on-line application for this vacancy announcement on the DIA web-site, www.dia.mil.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

How Do I Apply

HOW DO I APPLY?

Unless specified within the vacancy announcement, you must complete and submit your job application electronically, using DIA's online job tool.

Go to: http://www.dia.mil.

Your first visit? Click "New User" to setup your account.

Click "Search" to view Vacancy Announcements for opportunities that interest you.

At the top of the "Job Search" page, click "My Favorite Jobs" to view each announcement. Start the application process by clicking the "Apply" at the bottom of the announcement.

Finished? Click "Submit."
You must complete and submit the application prior to the closing date listed on the Vacancy Announcement.

All positions in the Defense Intelligence Agency are in the excepted service under 10 USC 1601 appointment authority and covered by the Defense Civilian Intelligence Personnel System (DCIPS), a General Grade (GG) pay system divided into grades and steps similar to OPM’s General Schedule (GS) compensation system. All candidates must be U.S. citizens and are subject to a thorough background inquiry and any required medical examinations.

Agency contact information

Civilian Operations Division

Phone

Not Available

Address

Defense Intelligence Agency
Bolling AFB
Washington, DC 20340

Next steps

Your application for employment must be prepared and submitted on-line at www.dia.mil. We will notify you, via e-mail, when your application has been received. Later, you will be notified, via e-mail, if DIA is or is not interested in you as a potential employee of our agency.

Overview

Accepting applications

Location

Bethesda, MD

1 vacancy

No matching locations found.

Work site options

Telework eligible

Relocation expenses reimbursed

Salary

$169,279 - $197,200 per year

Pay scale & grade

GG 15

Promotion potential

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule

Full-time - Full Time

Appointment type

Permanent

Occupations and job series

2210 Information Technology Management

Supervisory status

Federal service type

This job is in the Excepted Service

Drug test

Yes

Security clearance

Sensitive Compartmented Information

Announcement number

ST-127211-01-NL

Control number

879368100

Apply Now

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Summary

This job is open to

The public

Federal employees - Excepted service

Veterans

National Guard and reserves

Clarification from the agency

Duties

Requirements

Conditions of employment

Qualifications

Additional information

Benefits

How you will be evaluated

Required Documents

If you are relying on your education to meet qualification requirements:

How to Apply

HOW DO I APPLY?

Agency contact information

Next steps

Overview